Lokey Kia - Service Center

Quick Service Chris was awesome. I stopped in to get my side mirror fixed. I was seen and my car was fixed in just a couple of hours. The price was just a littl Chris was awesome. I stopped in to get my side mirror fixed. I was seen and my car was fixed in just a couple of hours. The price was just a little unexpected for a mirror but what can you do. I’ve never had a bad experience at Kia. The staff is always great. More

16K oil change Highly unusual that I had to wait 90’ But it was made clear that this was what I should expect. No worries as the waiting area is very comfortable. Highly unusual that I had to wait 90’ But it was made clear that this was what I should expect. No worries as the waiting area is very comfortable. More

Outstanding Tire R&R Center. Thanks to Georgette and all of the staff at Lokey Kia for changing my flat tire and balancing the tire so I could go to my veterinarian’soffice for my Thanks to Georgette and all of the staff at Lokey Kia for changing my flat tire and balancing the tire so I could go to my veterinarian’soffice for my appointment without much delay. Outstanding effort! 👍 More

Factory Maintenance Traffic less than expected so arrived almost an hour prior to scheduled appointment. But Lokey wasn't fazed. They took the car in almost immediately Traffic less than expected so arrived almost an hour prior to scheduled appointment. But Lokey wasn't fazed. They took the car in almost immediately, completed the service (including car wash) and I was heading back home 15 minutes after my scheduled appointment time. Best service trip ever! More

Kia Sorrento David Woodman provides outstanding customer service and has for many years. The shuttle service runs like clockwork and Dave is an asset to Lokey. Jus David Woodman provides outstanding customer service and has for many years. The shuttle service runs like clockwork and Dave is an asset to Lokey. Just one negatives recall item had to be ordered and I’ll have to come back. More

Warranty work went smoothly Chris was my consultant and did a fantastic job. He kept me informed and let me know exactly when everything was done. Everything went smoothly with n Chris was my consultant and did a fantastic job. He kept me informed and let me know exactly when everything was done. Everything went smoothly with no issues. Thank you Chris! More

A/C condensation leak repaired My car had to stay overnight for repair and Lockey Kia provided me with a loaner vehicle until my Kia Niro was ready.Thanks also for the courtesy. My car had to stay overnight for repair and Lockey Kia provided me with a loaner vehicle until my Kia Niro was ready.Thanks also for the courtesy. More

Very disappointed I had scheduled my free oil change and when I arrived, I had asked if they could take a look at the back up camera, that they put in and see if the co I had scheduled my free oil change and when I arrived, I had asked if they could take a look at the back up camera, that they put in and see if the cord is loose, sometimes it works and sometimes it doesn’t. When Chris came to get me to say truck was done he told me someone would be calling me with contact name and number of who to cal to look at the camera.... still waiting for that call! Also when I got in the truck and checked the label telling me when the oil change was due next, it had the wrong date and mileage on it... so do I know if my oil was changed or not? No.... More

Service is reliable and serviceman was excellent Mike was extremely courteous and kept me updated on progress of service. Mike was extremely polite and took care of all my service needs. 100% satisfi Mike was extremely courteous and kept me updated on progress of service. Mike was extremely polite and took care of all my service needs. 100% satisfied. More

Poor customer service Poor communication Car has been in the shop for over two months still don’t know what’s fully going on Never get return phone calls from Service Poor communication Car has been in the shop for over two months still don’t know what’s fully going on Never get return phone calls from Service when promised More