4,293 Reviews of Lokey Kia - Service Center
Prompt, courteous, and professional. My check engine light came on so I scheduled an appointment for Saturday morning. By 11am I was informed that the issue was resolved. I was told tha My check engine light came on so I scheduled an appointment for Saturday morning. By 11am I was informed that the issue was resolved. I was told that my gas cap was stripped and was causing a fuel imbalance. They replaced the cap at no charge and vacuumed out my car. I was very pleased with the service I received. More
Oil change Job done fast. Service rep was very friendly and polite. Disappointed they do not wash the vehicles anymore. That was a great feature and not happy it Job done fast. Service rep was very friendly and polite. Disappointed they do not wash the vehicles anymore. That was a great feature and not happy it's not offered any longer. More
Appointment was 2:30, got there 2:30. Car was taken in shortly after 3:00. Everyone was nice. Waiting area nice. Did oil change and tire rotation, checked it over, checked for recalls, ordered thermostat shortly after 3:00. Everyone was nice. Waiting area nice. Did oil change and tire rotation, checked it over, checked for recalls, ordered thermostat on recall. Told me i needed alignment, which I knew, got that done. Suggested some other things, I declined, all went fine. My service manager was nice. More
System update and maintenance Like always fast and simple. Always a good experience Thanks! So much! Nice staff Friendly service call agent Painless and the ride to the store Like always fast and simple. Always a good experience Thanks! So much! Nice staff Friendly service call agent Painless and the ride to the store was very helpful More
Great experience While I was taken back right at my appointment time it took a long time for my services to be completed but Dave (service advisor) and the whole team While I was taken back right at my appointment time it took a long time for my services to be completed but Dave (service advisor) and the whole team were amazing and I would highly recommend anyone working with them. More
The best, most reliable There amazingly fast. Very respectful, informative, and very pleasant to deal with. Not to mention they will drive you 10miles to where you want to go There amazingly fast. Very respectful, informative, and very pleasant to deal with. Not to mention they will drive you 10miles to where you want to go while they service your vehicle. Im really happy with Kia. Will always deal with them. More
Thanks! My daughter brought the car in for a free for life oil change and she was taken care of well! The service was quick! Thank you for making her feel My daughter brought the car in for a free for life oil change and she was taken care of well! The service was quick! Thank you for making her feel comfortable. Thank you for providing us with oil change service at no cost for the vehicle that we purchased there a few years ago! We have purchased 3 cars from your facility over the years and have always had a tremendous experience. Keep up the great work! More
Fast, Friendly, and Thorough Service! Georgette Halko was so nice! She made me feel like a valued part of the Kia Family. The customer lounge was very welcoming and well-stocked with lot Georgette Halko was so nice! She made me feel like a valued part of the Kia Family. The customer lounge was very welcoming and well-stocked with lots of goodies! More
Great Service I love coming in for service since David takes such good care of me and makes sure my care is given the care it needs.I feel like I am a valuable c I love coming in for service since David takes such good care of me and makes sure my care is given the care it needs.I feel like I am a valuable consumer. More
Forte to go My service advisor, Dave, helps make my experience easy. It feels like personal attention to needs guiding the rest of the team. The waiting area is My service advisor, Dave, helps make my experience easy. It feels like personal attention to needs guiding the rest of the team. The waiting area is comfortable with several amenities available for the wait time. Whether long or short you are made to feel important during your time there. More