Lokey Kia - Service Center

I always go to Lokey for my service except when I’m out of town of course I get great service my car gets taken in right away I always wait for my car I go to the same service advisor who is Dave never run of town of course I get great service my car gets taken in right away I always wait for my car I go to the same service advisor who is Dave never run into a problem More

LOKEY’s service techs are always amazing to my daughter and myself. Extremely attentive and quick. We have never had any issues. Amazing guys and excellent service. and myself. Extremely attentive and quick. We have never had any issues. Amazing guys and excellent service. More

Service advisor was able to service my car on short notice. Had to drive to Nycity and was glad to know my car was ready for trip notice. Had to drive to Nycity and was glad to know my car was ready for trip More

Service Advisors are nice, but they are short staffed which makes communication really horrible at times. Had my car towed in for service, had to call multiple times for a time estimate and it took days which makes communication really horrible at times. Had my car towed in for service, had to call multiple times for a time estimate and it took days. Just a call of "your car is here, tell me what's going on with it...ok expect a call in 2 days due to us squeezing it in" would have given me an expectation vs having no idea what was going on. More

Very nice service and communication good quality and I'm so happy to be part of costumers so happy to be part of costumers More

They did everything that needed to be done in a timely matter. Great Job! Thanks matter. Great Job! Thanks More

I was happy and satisfied with the service provided, I'm not happy with having to write a essay for this survey. not happy with having to write a essay for this survey. More

Friendly staff but oil change took 2 hours on a week night, was given good discount night, was given good discount More

This dealership has been very helpful in selecting a vehicle and maintaining it. We have purchased 3 vehicles from them. vehicle and maintaining it. We have purchased 3 vehicles from them. More

First, I'll say I normally drop my car off for any service issues, recalls (several in the past year) mornings, which I will continue from now on. This time the soonest appt was a Thursday at 2pm. Too service issues, recalls (several in the past year) mornings, which I will continue from now on. This time the soonest appt was a Thursday at 2pm. Took time off, and decided to wait. After 3 & 1/2 hours of just sitting, they confirmed what I said the main issue was and still have to come back once the associate sends me pricing and any other recommendations. To add injury to insult, a car sales agent send a text msg: this is ___ I see you were in today, would like to upgrade. I'm like really?!?! I'm still here being way more patient than most people and you send me that text. Going forward, I highly recommend being more courteous of everyone's time. **UPDATE: 5 days and 3 calls later, finally spoke with someone whom states they will at least email the print out so I can move forward addressing the issues. More