Lokey Kia - Service Center

My service agent, Horacio Lomas, was fantastic. Friendly, listens but is also super efficient and gets things done quickly. Service performed on car was done well and quickly. Appreciate Lokey Kia getting my listens but is also super efficient and gets things done quickly. Service performed on car was done well and quickly. Appreciate Lokey Kia getting my car in for service right away. More

Dropped off the car at 10 a.m. for an 11 a.m. scheduled air bag sensor replacement. They told us it should not take more than a few hours and they would call when done. My wife called in the early afternoo air bag sensor replacement. They told us it should not take more than a few hours and they would call when done. My wife called in the early afternoon and again at 5:30 p.m. as we had not heard anything. The service desk did not answer either of the two calls. Finally, the next morning, we received a call from the service desk that it was done. When we asked, they told us it was finished yesterday. So why are you calling the following day for something that should have been completed in 2 hours. Disappointing service, especially since they called us to make the scheduled appointment. My advice... if anyone is expecting same day service for a 2 hour job, please consider these guys seem too busy to answer their own phone... Twice. More

Received good service. I would encourage communication development classes for a majority of the staff. With that being said, the young man who worked with me was pretty good. development classes for a majority of the staff. With that being said, the young man who worked with me was pretty good. More

Great friend, helpful, accommodating service and exceptional work provider for new car buyers great stuff exceptional work provider for new car buyers great stuff More

Great Dealership! Everyone kind and attentive. Service people are good and knowledgeable. So far I have no cons about this dealership. people are good and knowledgeable. So far I have no cons about this dealership. More

The service center is great but I’d never ever Buy a car from this dealership again they treated me like xxxx after I bought the car… I guess as expected once they have your money they don’t give a xxxx abo from this dealership again they treated me like xxxx after I bought the car… I guess as expected once they have your money they don’t give a xxxx about you anymore 🤷🏻‍♀️ Once I confronted them when I wanted to upgrade to a newer car they told me I couldn’t afford it when I put 6000 down on the first car I knew he was charging me even more money than the list price was I told him it was 5000 less online and he never answered me back meaning that he couldn’t steal any more xxxxing money from me 😡 So no the dealership sucks they’re a bunch of greedy xxxxxxxx but the service center did a wonderful job More

Quick, fast, painless. I am Very happy with my visit to get my speaker replaced. Thank you. get my speaker replaced. Thank you. More

Fast and quick service. Mike was very helpful in ways he could to get my car done in time. could to get my car done in time. More

I’ve always had a great experience at Lokey Kia. I try to make early appointments and wait for my car. I always use Dave for my service advisor. He meets mee when I get there and explains what was done. to make early appointments and wait for my car. I always use Dave for my service advisor. He meets mee when I get there and explains what was done. Walks me to my car. He’s great. Service is also great. I only take my car to Lokey for the best service More

I have bought two vehicles from Kia in the last 8 years! Anytime there was an issue they always gave me a rental! The gentleman that work there are awesome!! Very nice!! especially a guy named Paul years! Anytime there was an issue they always gave me a rental! The gentleman that work there are awesome!! Very nice!! especially a guy named Paul!! More