Lokey Kia - Service Center

When I purchase my car last year, I was told that the wheel coverage I purchased would cover scratches and cosmetic damage to th wheels, when I got to the service center, it was a different story. I had wheel coverage I purchased would cover scratches and cosmetic damage to th wheels, when I got to the service center, it was a different story. I had to pay out of pocket. The finance manager told me something completely different More

Got an alignment at tires plus and it always pulled to the right. Just got it done here and now at drives straight. the right. Just got it done here and now at drives straight. More

Car went into limp mode would not leave second gear tachometer was all over the place up to 5000 RPMs at 30 miles an hour and I was told there were no error codes. Absolute nonsense - somethings wrong tachometer was all over the place up to 5000 RPMs at 30 miles an hour and I was told there were no error codes. Absolute nonsense - somethings wrong I’m going to take it to a competent dealer obviously Lokey is not. Very very very disappointing. And the service tech didn’t want to be bothered. More

Had good service this past time. Service advisor was excellent. Always good to see Nye excellent. Always good to see Nye More

All went well , no issues, always go to Dealership and the young men do there job the young men do there job More

Timely service, outstanding communication...great face to face interaction. Polite, effective, and nicely done . Thanks face interaction. Polite, effective, and nicely done . Thanks More

Excellent customer service! David, the courtesy driver, dropped me off at work while my car was getting serviced and was available to bring be back to the dealership when my car was finished. They had me i dropped me off at work while my car was getting serviced and was available to bring be back to the dealership when my car was finished. They had me in and out in good timing, and were super friendly along the way. Everyone was really nice. Great experience overall!! More

Very professional all the way around - Horatio (service rep) was polite, succinct, and kept me informed. Jimsky (the shuttle driver) was prompt and friendly, I will definitely be back rep) was polite, succinct, and kept me informed. Jimsky (the shuttle driver) was prompt and friendly, I will definitely be back More

Very efficient, friendly, and professional. Fast service -considering the nature of automotive service. Easy to use appointment center. -considering the nature of automotive service. Easy to use appointment center. More

Dave was courteous, professional, and prompt in getting my car serviced, and met my needs to be in and out quickly, and providing the requested information to ensure my car is running smoothly on its way t my car serviced, and met my needs to be in and out quickly, and providing the requested information to ensure my car is running smoothly on its way to 200K miles! Thanks Dave - I’ll be buying another Kia to go with the two we have soon! More