4,293 Reviews of Lokey Kia - Service Center
The service is always great and every is very courteous, but I was very unhappy when I got my car back and it was all wet. No one dried it after washing my car. That was really a turn down for me as I take but I was very unhappy when I got my car back and it was all wet. No one dried it after washing my car. That was really a turn down for me as I take pride in keeping my car clean and shiny. More
Brought my car in to fix the window regulator and they didn't put my door back together right and now the door is broken! I am frustrated with Lokey kia and their service department NOT checking their w didn't put my door back together right and now the door is broken! I am frustrated with Lokey kia and their service department NOT checking their work and left my window dirty with their fingerprints and now a broken door!! And now I'm losing money and time having to come back AGAIN due to your negligence! Not a happy customer More
28 yr customer -purchased multiple vehicles. Horrible Kia service Tried to charge us for $1,500 of unneeded repairs. It should be a crime..no apologies from Kia Mgmt. Very disappointing!! Horrible Kia service Tried to charge us for $1,500 of unneeded repairs. It should be a crime..no apologies from Kia Mgmt. Very disappointing!! More
Love the workers in the service center. That are always very helpful and informative. Dave is who always helps me. But, everyone is helpful. That are always very helpful and informative. Dave is who always helps me. But, everyone is helpful. More
I had great service, as always. They are very honest and professional. Kind and considerate. I go into waiting room and have coffee and snacks while I wait. very nice. They are very honest and professional. Kind and considerate. I go into waiting room and have coffee and snacks while I wait. very nice. More
Have been going here over 10 years. Dave goes out of his way to. Explain and why. It should be done now.The actual mechanics Also are quite knowledgeable and also so not hesitate to Dave goes out of his way to. Explain and why. It should be done now.The actual mechanics Also are quite knowledgeable and also so not hesitate to recommend. Lokey management should be very proud is the service department. More
Each time I go into get my oil changed, I walk in and no one even acknowledges you are there.. it’s usually a at least 3 to 5 minutes.. then when I went there on Wed, March 30th.. they were supposed to rota one even acknowledges you are there.. it’s usually a at least 3 to 5 minutes.. then when I went there on Wed, March 30th.. they were supposed to rotate my tires but evidently the communication didn’t happen. One person said they would be rotated and the person that had the final bill said they were not rotated, so I’m not sure they were rotated or not.. customer service is not good and rude at times.. I wish I could try a different Kia dealership.. More
Friendly staff, fairly fast service. I was able to get my car serviced while I also bought out the lease. I was able to get my car serviced while I also bought out the lease. More