Lokey Kia

I Love Lokey Kia's customer service. All the employees are very professional and very nice make you fell right at home. All the employees are very professional and very nice make you fell right at home. More

This our 2nd Kia here at this dealership and they been easy to work with and the service department is above average easy to work with and the service department is above average More

Its always excellent service, been going there with my KIA for about 2 years would recommend Lokey Kia to anyone KIA for about 2 years would recommend Lokey Kia to anyone More

Appt for Lokey Lifetime Free Oil/Filter change. Greeted immediately when I pulled in to service area. Enjoyed my Coffee and Pastry...and work completed shortly after I finished my Coffee. Great Greeted immediately when I pulled in to service area. Enjoyed my Coffee and Pastry...and work completed shortly after I finished my Coffee. Great experience, good people, always make my Appt With Dave Woodman....and always thanked and walked to my car by Dave..... More

Was hesitant about bring even my routine car repairs upkeep to a dealership but a friend suggested to start. So I did and this is like my third experience and very pleased how they handle and additiona upkeep to a dealership but a friend suggested to start. So I did and this is like my third experience and very pleased how they handle and additional items that may arise. I feel like I really trust them to tell me what's best for my car. More

I have purchased 2 prior vehs from this dealership and have experienced varying degrees of dissatisfaction with the service dept. The general manager was involved in this purchase abcs appeared to actuall have experienced varying degrees of dissatisfaction with the service dept. The general manager was involved in this purchase abcs appeared to actually care about my issues sans wanted to change my feelings toward the dealership. This purchase went extremely well! More

I brought my car for diagnostics. The technician replaced the drive belt just because it is recommended without realizing that it was new because I had already changed it. In the end, The technician replaced the drive belt just because it is recommended without realizing that it was new because I had already changed it. In the end, I was charged for a service I didn't need that had nothing to do with the original problem which wasn't resolved and I am still waiting for a refund for the part, not the labor. More

I have been a customer for over 20 years and this was the worst experience ever. I brought my car in for a routine oil change Friday. None of the service advisors really showed that they cared. Typically the worst experience ever. I brought my car in for a routine oil change Friday. None of the service advisors really showed that they cared. Typically the service advisor will check in with the customers waiting in the lobby, but I only received a text. After 30 min still no one came to explain what the charges were. So I had to go find out what was going on with my car. I only approved for two filters to be replaced. When they returned my car, it had not been washed so I had to return it. I was also charged for an ethanol control kit installation that I did not approve of nor did I approve of the antitheft update. But the thing that I am most unhappy about is now the buttons on my steering wheel don't work. They were working perfect when I dropped it off but when I picked up my car they weren’t working. The other advisor took it back to look at it and then said I would have to pay $500 to fix it. I know my car and if something breaks. I know for a fact every button was working fine when I dropped it off because that’s the only way I change the radio. Now I’m at a loss as to what to do to get my car working like it was before I brought it in and refunded the money for the service I didn’t approve. More

Took. my car in for a oil change, everything was done in a reasonable amount of time. They even washed and vacuumed the inside.excellent service. my car in for a oil change, everything was done in a reasonable amount of time. They even washed and vacuumed the inside.excellent service. More

Lokey is always efficient and helpful when I need to go in for service. I have never had a bad experience!! in for service. I have never had a bad experience!! More