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Loehmann Blasius Chevrolet Cadillac
Waterbury, CT
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Wasted time, and predatory sales Unfortunately I was lied to, and my time was wasted. I recently lost my car when I was rear-ended, a friend recommended Blasius Chevrolet for a u Unfortunately I was lied to, and my time was wasted. I recently lost my car when I was rear-ended, a friend recommended Blasius Chevrolet for a used car. I gave Howard my price range, and he showed me several cars in which I could not fit. He then showed me a car that was just out of my price range. I told him I could not afford that price, but if they could work with me to bring it to my range, then I would look at it. He agreed. While that's nothing formal, I do expect some leeway. I test drove the vehicle twice over two days (making sure Howard was aware it was out of my price range). I needed the price to drop about $1,900 (about 10% of the car's price). They came down $400. I told them it was a cash deal with no trade in, but the manager comes out and tells me no. When you knew my price range, why would you first show me cars in which I could not fit, then show me a car that's out of my price range, and THEN refuse to budge on the price? If he said "No budging" right away, I would not have wasted two days looking at this car. What's worse is the manager came out and said "I know you need a car". So he knew I am desperate for a vehicle, and lured me in to a higher priced vehicle and hoped to get more money. That's despicable. Be very careful when you go here, especially with what you say to your salesman. Frankly, this type of predatory sales should be criminal. More
Purchasing a used vehicle My wife and I wished to purchase an updated (used) vehicle, and upon checking online, we saw several which met our requirements at Loehmann Blasius in My wife and I wished to purchase an updated (used) vehicle, and upon checking online, we saw several which met our requirements at Loehmann Blasius in Waterbury CT, which is close to where we live. I exchanged e-mails and phone calls with Jean Henry, the Internet Sales Manager, and we visited the dealership on Tuesday May 23rd. Jean was not only generous with her time and assistance, she helped to make the purchase both enjoyable and painless, and I wish to thank her personally for her friendly and professional service. More
2015 tahoe awesome experience Lohmans Blasius has very kind people who will help you find exactly what you need every time! Very pleased with there service and customer service in Lohmans Blasius has very kind people who will help you find exactly what you need every time! Very pleased with there service and customer service in sales. A special thanks to vinny. More
very good people looking to purchase a car no pressure made a great deal with first pick want a GMC Terran they had the one I wanted made good deal looking to purchase a car no pressure made a great deal with first pick want a GMC Terran they had the one I wanted made good deal More
Stay Away!!! I was an out of state purchase. All terms of the deal were agreed upon and the time and date of delivery was established days before I made the trip I was an out of state purchase. All terms of the deal were agreed upon and the time and date of delivery was established days before I made the trip to pick it up. I arrive at the agreed upon time and everything went downhill from there. In hindsight, I should have walked away the moment I entered the dealership! After a 4 hour trip there and another waiting for me on the way home, they told me that the car was "still being cleaned and prepped"....they had 3 days to accomplish this task and apparently waited until I walked through the door to begin it! After going to lunch and doing some idle shopping to kill the 3 1/2 hours they had me waiting, the car was "done". Not sure what took 3 1/2 hours because the car was in no way, what one would call "delivery shape". After sitting down to go over the paperwork, some of the terms of the deal were "missing" (Red flag #2) and we had to go over everything to ensure nothing else was omitted. Now I know buying a car is never an easy process but this was excessive to a point way beyond frustration. I get the car home and 2 days later start having issues. I call the dealership to see how to address them and get connected to the sales manager Nick. This guy is a smug xxxxx from the second he gets on the phone. I begin to explain the issues and he cuts me off mid-sentence and says “well if you’re having a problem just bring it in and we’ll see if there is something we can do”. I respond in kind and say “well if you had let me finish, you would know that I was an out of state purchase and looking to see how to address the issues without wasting another full day of my time.” Not missing a beat, he responded in a sarcastic and completely unprofessional tone and says “well if you’re not willing to come in then I don’t see how this is our problem”. I would love to know who put this schmuck in charge of customer satisfaction….I’m sure the owners of the dealership would be pleased. I could go on and on with what I have had to do to rectify all of the problems stemming from the incompetence I have encountered at Blasius but I feel this is warning enough to any perspective consumers. I sincerely hope anyone who still buys from them has a far experience than I. More
Awesome experience from beginning to end on I just purchased the Cadillac XT5 and the sales rep Lawrence Perry who I dealt with from my first online inquiry to the day I signed the papers and I just purchased the Cadillac XT5 and the sales rep Lawrence Perry who I dealt with from my first online inquiry to the day I signed the papers and picked it up was awesome. He was knowledgeable about the vehicle understood my circumstances and held true to his word that he was going to make me a deal so that I didn't need to go to another dealer to check it out. He held true to his word we went to look at the car and signed the papers that day. He was truly awesome even with the 15 or so text messages I kept sending him before the final day. The only thing I had to complain about what's trade-in value. I think they could have done better than what they did even Book value what's a little higher than what they gave us. I would recommend this dealership mainly Lawrence Perry, hands down to anyone. Thank you for an awesome experience and putting me into the car of my dreams. More
Ver busy Service department is very busy. Seems like communication can get lost quickly. My vehicle was back burnered and had to wait almost 2 weeks to get an Service department is very busy. Seems like communication can get lost quickly. My vehicle was back burnered and had to wait almost 2 weeks to get an answer More
Amazing car buying experience here! I cannot say enough wonderful words about this dealership. My father was looking for a new truck and after having a horrible experience at another Che I cannot say enough wonderful words about this dealership. My father was looking for a new truck and after having a horrible experience at another Chevy dealer, we ended up buying from Blasius. Jean Henry and Greg Bartley who helped us, made it so easy and hassle free to purchase a new vehicle. Jean went over each line item of the bill and did not pressure us to buy any extras we didn't need. Our purchasing rep was great too, not pressuring us into anything or hiding any fees. I highly recommend this dealership and that says a lot when you're searching for a new car. More
Awesome Customer Service!! My wife and I just leased Cadillac SUV XT5 and our sales rep hooked us up. He was knowledgeable about the vehicle and spot on when it came to the fin My wife and I just leased Cadillac SUV XT5 and our sales rep hooked us up. He was knowledgeable about the vehicle and spot on when it came to the financing. Not only did he deliver on the car but the day we picked the vehicle we were in and out in 20 minutes. We would recommend anyone going buy or lease a car Loehmann's go see Rudy H!!! More
Excellence in every way!! Jean Henry, Internet Sales Manager, is amazing! We are so happy with the purchase of our Cadillac SRX. We inquired at first through the Internet and Jean Henry, Internet Sales Manager, is amazing! We are so happy with the purchase of our Cadillac SRX. We inquired at first through the Internet and her response was immediate. We scheduled an appointment to view the vehicle and she gave us her undivided attention. It was the best experience we have ever had when purchasing a vehicle. Jean is extremely knowledgeable and we truly felt that she went that extra mile to make this purchase a pleasure. We are telling everyone that we can about the superior level of customer service and the quality of our vehicle to recommend that they contact Jean for their future purchases. We know we certainly will. Thank you! More