Loehmann Blasius Chevrolet Cadillac

Bad cars and worse customer service. My girlfriend bought a 2013 chevy cruz here and i understand all cars break down, but hers is a total lemon. We brought the car in several times for t My girlfriend bought a 2013 chevy cruz here and i understand all cars break down, but hers is a total lemon. We brought the car in several times for the same parts that kept breaking. The first time, they told her the part was not under warranty and she paid on her credit card. After personally doing some research, i found it was under warranty, contacted them, and they reimbursed her card. These people are crooks. I wonder how many people this happens to and goes unnoticed. Recently the car broke down again (big surprise), and had to call the service dept. to find out what went wrong. The woman on the phone was extremely rude, and told me one of the broken parts was a "tensioner belt". I explained to her their is no such part... Her car has a timing belt, a tensioner pulley; their is no "tensioner belt". When i said this she got even more rude explaining she didn't have the paperwork in front of her. I would not recommend anyone purchase a car nor have it serviced there. More

Incompetent with no customer service orientation. Kept my car for one month after 2 visits for the same issue. Inflicted body damage while in their possession and, the car still isn't fixed. Pursuing Kept my car for one month after 2 visits for the same issue. Inflicted body damage while in their possession and, the car still isn't fixed. Pursuing through GM/Cadillac. More

Sales person was great on first visit, BUT.. When to this car dealer looking for a used vehicle. My wife and I new what we wanted, we meet with a salesperson and were able to find a vehicle that When to this car dealer looking for a used vehicle. My wife and I new what we wanted, we meet with a salesperson and were able to find a vehicle that meet our needs. We discussed numbers with the salesperson and decided to make the purchase after discussing it further at home. We were pleased with the on-line application process and promptly provided all required info that was needed to our salesperson. This is when everything went belly up. We were asked to provide another application since they stated they didn't receive it? They needed another copy of our licenses? They didn't have the title to the vehicle and never mentioned that it would take a few days to receive it? Then come to find out when we were ready to go to the dealer to sign paperwork that the interest rate was a lot higher than originally figured? I have a credit score of over 800. Nice try guys. VERY UNPROFESSIONAL!!!!! More like unorganized professional crooks. We will never do any business with this dealer and whe will gladly go out of our way to let everyone we know about our experience. More

Disappointed Typical dealer, once they have your money and made the deal they don't want to know you. I bought a vehicle last week and my sales person assured me a Typical dealer, once they have your money and made the deal they don't want to know you. I bought a vehicle last week and my sales person assured me a 2nd key and remote would come with the vehicle they just couldn't find it at that time. No big deal, a few days go by and I call/text my salesmen several timea asking if the key was found, no response. Finally I go up there to inquire, I was told the key was lost and the only time I could get new ones were Tuesday and Friday when their locksmith comes by. I live almost 30 minutes away and this isn't convenient for me. I also told them the windshield wipers didn't perform all that great, on a 17 vehicle I expect better. That also seemed to be no concern to them, so I went to the parts dept and spent $42 for new ones. Overall I expected better, seeing as this is my 3rd vehicle purchased from them. More

Deceptive Sales Practices I purchased a 2013 Chevy Cruze LTZ on 6/9/17. I had stated when I called before looking at the car that I was interested in Certified cars, when shop I purchased a 2013 Chevy Cruze LTZ on 6/9/17. I had stated when I called before looking at the car that I was interested in Certified cars, when shopping verified that the car could come with a 3 year warranty like the one I had when I had purchased my previous Cruze brand new. When picking up the car they said they could only do a 2 year bumper to bumper which I agreed to. On 6/12/17 I had trouble accelerating and the check engine light came on, I scheduled an appointment with my local chevy dealer. On 6/13/17 I was showing my new car to someone who noticed that a piece of panel wasn't correctly attached an upon crawling down found the frame underneath had been bent and a new panel had just been placed on top, which I called my sales rep about for repairs and she said I would need to go back to the original dealership (they know I live 3 hours away). Today I went to the local Chevy and found out that I do not have the bumper to bumper warranty and the issue with he oil intake which prevents my car from accelerating reliably is not covered. I contacted Blasius to correct the error in my warranty and they refused and told me I need to bring my car back down there for repairs and that they will not accept any returns even within 7 days. More

Wasted time, and predatory sales Unfortunately I was lied to, and my time was wasted. I recently lost my car when I was rear-ended, a friend recommended Blasius Chevrolet for a u Unfortunately I was lied to, and my time was wasted. I recently lost my car when I was rear-ended, a friend recommended Blasius Chevrolet for a used car. I gave Howard my price range, and he showed me several cars in which I could not fit. He then showed me a car that was just out of my price range. I told him I could not afford that price, but if they could work with me to bring it to my range, then I would look at it. He agreed. While that's nothing formal, I do expect some leeway. I test drove the vehicle twice over two days (making sure Howard was aware it was out of my price range). I needed the price to drop about $1,900 (about 10% of the car's price). They came down $400. I told them it was a cash deal with no trade in, but the manager comes out and tells me no. When you knew my price range, why would you first show me cars in which I could not fit, then show me a car that's out of my price range, and THEN refuse to budge on the price? If he said "No budging" right away, I would not have wasted two days looking at this car. What's worse is the manager came out and said "I know you need a car". So he knew I am desperate for a vehicle, and lured me in to a higher priced vehicle and hoped to get more money. That's despicable. Be very careful when you go here, especially with what you say to your salesman. Frankly, this type of predatory sales should be criminal. More