Loehmann Blasius Chevrolet Cadillac
Waterbury, CT
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Great experience Julian and the rest of the staff were curtious and friendly and the price was right for the car. First time buying car on my own and they made it as e Julian and the rest of the staff were curtious and friendly and the price was right for the car. First time buying car on my own and they made it as easy as possible More
Never even scheduled Called on a Saturday to inquire about a flat tire fix, was told to bring it in and that it should be a quick fix since it was not on rim of tire. Drov Called on a Saturday to inquire about a flat tire fix, was told to bring it in and that it should be a quick fix since it was not on rim of tire. Drove 45 mins to bring my car, waited an hour, was told that while it was not on the rim it would still require a new tire. Fine. Was told they don't carry that tire and would call me on Monday when they should have it. I called them Wednesday for an update since I got no call and it appears it wasn't even ordered! They "reordered" it and told me they would call me tmrw. Got the call, tire is in, wanted to set up appt for Monday but I work so was asked to come in Saturday 12pm, sounds good. I get there Saturday 11:30, sir your not on my schedule today. COME ON GUYS. I explained that I was told to come in today at 12pm but was looked at like I was lying. Reluctantly he said he'll "see what he could do". Guy was rude, no sympathy to my situation. After an hour and 45 mins of waiting. "Car is all set, comes to 49.99 lady here will ring you up" Guy walks away, the lady says it's 79.99. Really guys.. you can do better. Awkward 15 sec silence when I told her the fella said 49.99. Great now I'm lying again huh. She changed it to the price but man, what a bad overall experience. I pray next visit is better. Stay away if you have other options... More
Be careful of "optional" VIN etching fee Bought a car here however I would warn others to be careful of VIN Etching charge when purchasing! By CT law VIN etching is supposed to be optional bu Bought a car here however I would warn others to be careful of VIN Etching charge when purchasing! By CT law VIN etching is supposed to be optional but this dealer would not remove this $200 fee from the contract. More
Bad dealer, go to corner. So far a 3 and it could go lower. Starting with friendly salesmen with no knowledge of systems, engines, or even who the local ford dealer is. I woul So far a 3 and it could go lower. Starting with friendly salesmen with no knowledge of systems, engines, or even who the local ford dealer is. I would know the competition. Dealer tag for 2 weeks sales wont return calls, then lies and tells the "MANAGER" he left mesages. Yet there are none on my home phone or cell que. The oil report shows 20% used yet its burt smell, leaves a heavy sediment ring on a paper toeel and smels burnt. Plastic removanle rivets missing in underhood panels. I had to replace. On top of that, we bought the lifetime oil and tire program yet they appear to have reset the oil clock and NOT changed the oil. If you just get in and drive it, then it dont matter. But if you drive 60miles a day, good oil is a must. And i need a dealer i can trust and i dont know if i will over $35 in oil. I reccomend buying elsewhere. Smiles get you only so far. More
Check Yelp! We bought a 2016 Equinox at the beginning of July. Almost immediately we noticed problems. Lawrence Perry (salesman) told us to take it to our local C We bought a 2016 Equinox at the beginning of July. Almost immediately we noticed problems. Lawrence Perry (salesman) told us to take it to our local Chevy dealership as we live over 50 mi from Blasius. We took it to our local Chevy dealership & they told us the rotor was warped & also that the passenger side mirror didn't work because the wrong wiring harness had been installed when repaired prior to our purchase. Perry then told us to bring the vehicle to them. We had to pay the diagnostics fee of $125 to our local dealership which Blasius refused to reimburse, despite them telling us to take it there. We drove the over 100mi roundtrip to drop the vehicle off on 8/3, per Perry's instruction to get it there so that it "could be worked on first thing Monday". They didn't touch the vehicle until 8/10. When we picked it up 8/11 it seemed fine but by the time we got back home it was obvious they hadn't fixed it. Come to find out they'd disregarded the other dealership's diagnosis & all they did was clean & lube the caliper slides. 8/22 we again drove the 100+ mi roundtrip to drop it off. This time they claimed that it was the caliper bracket that was bent, yet they'd supposedly checked that less than 2 weeks prior. Here we are now 8/29. The vehicle is still making terrible noises. Just spoke to the General Manager at Blasius and the only option he gives us is to put another 100+ mi on the Equinox (& our other vehicle!) to drive it back to them for them to pretend to fix it. DO NOT PURCHASE FROM THESE CROOKS!!! I wish we'd thought to check Yelp before dealing with them! We're not the first and certainly won't be the last! More
Great Customer Service I was looking for a newer used SUV for my wife via Cargurus. I found a used Cadillac SRX online and submitted a questionnaire online at the dealers we I was looking for a newer used SUV for my wife via Cargurus. I found a used Cadillac SRX online and submitted a questionnaire online at the dealers website. Dan Hass responded right away via email and text along with a video for the SRX for me to see it. We set up an appointment to look at it, but when we got to the dealership it was not available as it was out on loan. Dan searched all of their stores to find us another option. We ended up buying an Cadillac XT5 and couldn't be happier. Our experience with Dan was excellent and would definitely recommend this Loehmann Blasius to others. More
easy & straightforward car buying experience. We were interested in a 2015 CTS drove from Norwalk first thing Monday morning after seeing a car online. The staff went above and beyond to ensure t We were interested in a 2015 CTS drove from Norwalk first thing Monday morning after seeing a car online. The staff went above and beyond to ensure that we had the best experience possible. We worked with Jean Henry in sales and WOW what a lady! So professional, helpful and personable. Eric in finance worked miracles and had out of there in 1-2-3.....The whole process at Blasius was smooth and easy from start to finish. Definitely recommend Blasius to anyone who's looking for an easy and straightforward car buying experience. More
Horrible dealership!!!! They where rude and unhelpful. They lie and tell people anything just to sell you a car. They say they will promise many fix's and things that are m They where rude and unhelpful. They lie and tell people anything just to sell you a car. They say they will promise many fix's and things that are missing to be finished. Then they'll switch salespeople on you and scam you and pretend those items and promises were never said! Salesman Loernce refused to put his seatbelt on during the test rides!! More
Extraordinary Experience I was browsing new Corvettes on CarGurus and came upon a great deal on a 2017 Corvette Z51 3LT. I submitted a question and got a response very quickly I was browsing new Corvettes on CarGurus and came upon a great deal on a 2017 Corvette Z51 3LT. I submitted a question and got a response very quickly. After a few emails I ended up setting an appointment so that my trade could be valued and I could look at the Corvette. Dan Hass was my sale person and he was extremely friendly and laid back. I felt no pressure at all during our entire interaction which spanned emails, texts, and an in person meeting. I test drove the Corvette and noticed a blemish on the door trim. Dan was quick to talk to someone that could take a look and I was assured that it would be taken care of if I chose to purchase the vehicle. I was fully expecting something to ‘come up’ with a mistake in advertising on the online price of the car, but everything went as smooth as silk an Dan did all the talking behind the scenes with the Sales Manager and anyone else. Some of my previous experiences at other dealerships, buying a new car, ended up with me having to speak to the ‘sales manager’ and then getting some run around about how I can’t get the price I expected. Not here! The guys at Blasius are straight shooters and don’t waste an ounce of your time. This was the most pleasant experience I’ve ever had buying a new car, and I’ve gone through this at least 10 times in the past. I pick up my new Corvette on Saturday and I’m very excited about welcoming it home! Thank you Blasius and team for a truly extraordinary car buying experience! More
Great guy I bought a used Passat from blasius last week. James Cianciolo was professional and answered all my questions. I will go definitely go back to blasius I bought a used Passat from blasius last week. James Cianciolo was professional and answered all my questions. I will go definitely go back to blasius and/or James to buy another car. More