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Lodi Toyota

Lodi, CA

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1,166 Reviews

1020 S Beckman Rd

Lodi, CA

95240

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Showing 1,166 reviews

May 30, 2015

Outstanding customer service!! After a poor experience of haggling and pressure at another local dealership, I was pleasantly surprised when stepping foot on Lodi Toyota's lot! All More

by NurseLaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Silva, Jeffrey Harrison
Jun 01, 2015 -

Lodi Toyota responded

Hello NurseLaney: Thank you for the review! We really appreciate it! I will make sure that everyone involved sees your kind words! I am glad to hear we provided you with great customer service and got you into the Camry that you wanted! Enjoy your new car! Let us know if we can assist you with anything else! Regards, Joshua Pollock Digital Manager Lodi Toyota Scion

May 11, 2015

Great Deal Jon Smith gave me a great deal on my new 2015 Toyota Corolla S plus! He worked with me to get exactly what I wanted in a car and the payment I wanted! More

by Hernandezcheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Silva
May 12, 2015 -

Lodi Toyota responded

Dear Cheri: The Corolla S Plus is such a great car! That is my favorite package on the Corolla! I am sure you are going to love it every time you get into it! I am glad to hear you had a good experience with Jon and Cory! Thank you for your business, and taking the time to share your story on here! We really appreciate it! Take Care, Joshua Pollock Digital Manager

May 09, 2015

Easy Purchase Juan and Greg were great and easy to work with. Had to wait a while for the business office because they were very busy. I love my new Prius V! More

by Hulagirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 11, 2015 -

Lodi Toyota responded

Dear Hulagirl: I am so glad to hear you had a great experience with Juan, Greg, Scott, and the rest of the team! I am sorry to hear you had to wait a little bit for the business office. We just added another member to the finance team in hopes of helping speed up that process! Enjoy your new Prius V! We look forward to servicing your vehicle needs for many years to come! Sincerely, Joshua Pollock Digital Manager

April 19, 2015

Friendly, knowledgable and professional I'm 61 years old and have purchased many new cars in my life time, for the first time ever a finance guy (Scott Jomaoas) made sense to me in purchasin More

by Gman209
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 20, 2015 -

Lodi Toyota responded

Hello Gman209: Thank you for taking the time to share your story! We really appreciate it! I will pass along the kind words to Scott! Let us know if we can be of any further assistance! Take Care, Joshua Pollock Digital Manager Lodi Toyota Scion

April 12, 2015

Great Experience Jon Smith worked diligently with my husbands indecisive nature, and got him into a car the suit his needs perfectly. Jon, and everyone at the facilit More

by Sam T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 13, 2015 -

Lodi Toyota responded

Dear Sam T: Thank you for taking the time to share your experience! We really appreciate it! I am glad to hear that you were pleased with Jon Smith! We look forward to taking care of you and your family for many years to come! Sincerely, Joshua Pollock Digital Manager Lodi Toyota Scion

March 28, 2015

Due dillignce needed here! Be care of Megan. She will tell you what you want to hear, and she'll even tell you she will put her offer in a text or email, but it's funny how it d More

by NapaNative
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 13, 2015 -

Lodi Toyota responded

Dear NapaNative: Thank you for bringing this to my attention. I am sorry to hear you were unhappy with our customer service, and I will make sure to discuss this with Megan! We strive to provide customers with a simple buying process. It sounds like we had some difficulty getting you what was needed in a timely manner and did not accomplish our goal this time. I thank you for your candidness, and sharing your experience with me. We will use this situation to improve and learn how to better serve our customers going forward! I am glad to hear that you did get a Prius C and you are happy with it! That Electric Lime Metallic color is amazing! Enjoy your new car! Sincerely, Joshua Pollock Digital Manager Lodi Toyota Scion

February 14, 2015

Great Service Department Prompt and courteous service in very clean environment! A+ rating for putting the customer "first" from the moment of arrival through the customer's More

by ma2brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Rose
Feb 17, 2015 -

Lodi Toyota responded

Hi ma2brown: I'm glad to hear that you had a great experience! We strive to provide A+ service! I had another customer make a remark about the minimum character requirement also. I told them that they give me 4000 or so to respond, and I'm glad they don't make me use them all! Next time I talk to our DealerRater representative I will mention your concern to them! Thanks again for taking the time to share your experience, we really appreciate it! Regards, Joshua Pollock Digital Manager

February 10, 2015

Great Experience It was time to turn in my leased Camry and decided to go to my local Toyota dealership. Jon Smith showed me around the Camrys in stock and helped me f More

by happygal57
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Silva
Feb 19, 2015 -

Lodi Toyota responded

Dear Happygal57: So glad to hear that Jon and Michelle were a big help to you! Thank you for your business and for taking the time to share your experience on here! We really appreciate it and look forward to taking care of you in the future! Let us know if you need anything! Regards, Joshua Pollock Digital Manager

February 10, 2015

Awesoeme Dealership! Greg Arends, Scott Jomaoas and April Smith are the best, I would recommend anyone to them!!! They made everything go smooth for the best deal, hope t More

by Marc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 19, 2015 -

Lodi Toyota responded

Greetings Marc: Thanks for taking the time to review us! We really appreciate it! I passed along your kind words to the crew that helped you so they would see them! Let us know if we can help you out with anything else! Thanks again, Joshua Pollock Digital Manager

December 06, 2014

Best Dealership Experience Ever i had an inpulsive decision to go trade in my toyota and went into lodi toyota and was suprised to have the best experience at a dealership that i had More

by surf085
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 19, 2015 -

Lodi Toyota responded

Hello surf085: Sorry it took so long to respond to this. I did see it when you posted it and I really appreciate that you took the time to post it. I just recently got access at this level to respond. I just wanted to take a quick second to tell you we appreciate your review and your business. If you need anything else, let us know! Thanks again, Joshua Pollock Digital Manager

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