Lockhart Cadillac - Service Center

Very poor experience, had to replace fuel injectors twice on two different occasions. It took four days to make repairs to my vehicle. Also requested vehicle to be kept inside but it was left outdoors for on two different occasions. It took four days to make repairs to my vehicle. Also requested vehicle to be kept inside but it was left outdoors for four days! I also had to call service dept on numerous occasions for status update instead of dealership calling me with timely updates. More

Great dealership, great service department, nice facility, good location. However, did recommend a filter replacement that had already been done. Watch for automated recommendations based on mileage facility, good location. However, did recommend a filter replacement that had already been done. Watch for automated recommendations based on mileage instead of your actual car history. More

Easy to set up appoinement, everyone very curtious. Do not see sevice tech Josiah Robinson listed below, He is a very personable young man who seemed a bit tentative with his direction. Keep in Do not see sevice tech Josiah Robinson listed below, He is a very personable young man who seemed a bit tentative with his direction. Keep in mind that your service techs are your "front line contact" to current and hopefully future customers. They need the utmsot training in not just Lockharts proceres but also presonal interactions. Next service I will request Josiah. More

Daryl is wonderful. Everything was handled in a timely manner. John was so great to drive me home and pick me up to get my car. Thank you!! Everything was handled in a timely manner. John was so great to drive me home and pick me up to get my car. Thank you!! More

Always professional, courteous, thorough, knowledgeable and helpful. The dealership is the best I’ve ever dealt with. and helpful. The dealership is the best I’ve ever dealt with. More

Darryl always makes sure to take care of me when I’m in there - and I’m nobody! He doesn’t try to push things on me, and I trust his advice. there - and I’m nobody! He doesn’t try to push things on me, and I trust his advice. More

Darryl -very professional -makes sure you car is safe to drive and works around work schedule drive and works around work schedule More

Everyone is very professional , Connor took care of all of our needs on our Buick Cascada. Prices and services performed are reasonably priced . of our needs on our Buick Cascada. Prices and services performed are reasonably priced . More

Good dealership for my family. thank you so much for take care of my car XT4. thank you so much for take care of my car XT4. More

Did a great job completing all necessary repairs and communicating reasons/costs for repairs. Thanks communicating reasons/costs for repairs. Thanks More