Lockhart Cadillac

Everyone was extremely warm and positive..this was my first servicing of my SRX and I kinda did not know what to expect...great experience! They covered all my questions with patience and the car was sp first servicing of my SRX and I kinda did not know what to expect...great experience! They covered all my questions with patience and the car was spotless when they finished....replacing a wiper blade that was iffy. Class is not always measured in dollars and cents! Customer Service without being forced is certainly practiced at this dealership. More

Great customer service! Jim Schultz represented both the brand and the dealer in a highly professional manner. Work was performed in a timely manner and I was kept in the loop throughout the process. brand and the dealer in a highly professional manner. Work was performed in a timely manner and I was kept in the loop throughout the process. More

Mike was able to find this car for me out of town. Car was spotless when I picked it up. Had a couple minor issues with the vehicle which he repaired at no charge. was spotless when I picked it up. Had a couple minor issues with the vehicle which he repaired at no charge. More

How many times can you honesty say that your experience getting your car serviced was outstanding. I have NEVER had a bad experience at Lockhart Cadillac. Kim Heman and Sam Pruitt are employees who care a getting your car serviced was outstanding. I have NEVER had a bad experience at Lockhart Cadillac. Kim Heman and Sam Pruitt are employees who care and make a dealership successful. They have gone above and beyond their job descriptions to make sure my job was done correctly the first time, I would HIGHLY recommend Lockhart Cadillac to anyone!! More

The best car purchase experience we ever had. Lockhart. Is A Super dealer I oonly wish I had bought from them sooner. Cadillac is a great car and the dealer is as good as the product .... Is A Super dealer I oonly wish I had bought from them sooner. Cadillac is a great car and the dealer is as good as the product .... More

Very friendly, very fast. We got a great deal. Matt was professional, courteous, and delivered on his word. The vehicle was great and ready when we arrived. One of the smoothest transactions I've had in a professional, courteous, and delivered on his word. The vehicle was great and ready when we arrived. One of the smoothest transactions I've had in a dealership, and I sold cars myself for five years. I highly recommend him and the dealership as a whole. More

Tom Knotts was a friendly, no pressure salesman who gave us excellent service on our new auto purchase! Very patient. we requested all weather mats and headphones and he secured those for us immediately. us excellent service on our new auto purchase! Very patient. we requested all weather mats and headphones and he secured those for us immediately. Everyone in the showroom was friendly and offered our little girls food, drinks and an IPad to occupy their time while we were busy signing. Would highly recommend Lockhart Fishers to anyone considering purchasing or servicing Cadillacs! Very competitive pricing! More

I have called Dave many times over the past few months looking for a used SRX in my price range. He always took the time to talk to me and let me know the vehicles he had available. I finally made it up looking for a used SRX in my price range. He always took the time to talk to me and let me know the vehicles he had available. I finally made it up to the lot to speak to him in person and he ended up putting me in a brand new SRX for my budget that I expected to be in for a used vehicle. He spent alot of time with us and made what typically has been a painful experience negotiating very easy and painfree. Dave did a great job and we love the new car! MK Fishers, Indiana More

My wife and I each purchased a new Cadillac CTS within the past two weeks and we are exceptionally pleased with both the superior quality of these automobiles as well as with the superb service and "buyi the past two weeks and we are exceptionally pleased with both the superior quality of these automobiles as well as with the superb service and "buying experience" we received from our sales & leasing consultant, Mr. David Dukeman. Mr. Dukeman and the entire support team at Lockhart Cadillac understand what it means to provide complete customer satisfaction. We have purchased and/or leased more than 25 new Cadillacs within the past 40 years and our total experience at Lockhart Cadillac with our two recent purchases have been the best of all of our 25 total purchases. More

I just traded in my Cadillac CTS 2012 leased company car, three months ago and would never tell my friends or family members to come to this dealership. The first day we took my Cadillac CTS home October 29, three months ago and would never tell my friends or family members to come to this dealership. The first day we took my Cadillac CTS home October 29, 2011 the tire light came on. We checked all tires to find the back rear tire had only 26 pounds in it and this was in 2011. I called my sales person and she said to make appointment with service to bring car back in to address the tire issue, and also while we looked at the car some more we noticed in the chrome rim there was a deep mark in it, and also a pen mark in the back seat. When I picked up my car after all the repairs were done, they buffed out the rim, aired up tire, and put in a new backseat everything was good, but in two weeks my tire light came back on, and this happened every month I had the car. My husband waited an hour when he brought it in for a oil change and to see why the tire was always low on air just the one in the back rear, they did water test, and no problem with the tire they told my husband. After two years and now its 2013 my two front tires only had 20 pounds in the two fronts, and my husband was going to take the car to a business trip on Jan 20, 2013 the coldest day of the year and I called in and said I have had this issue for two years ,and I have had to air up the one tire, but now its two tires at 20 pounds each and that was going on after they rotated them. In Jan 2013 after I called and spoke with receptionist and was concerned for our safety she seemed like she didn't care about the problem we were having, I just wanted to speak to a service manager or a higher up to resolve the issue because going to service was not fixing the tire issues and they were getting worse over the years. I told the service manager that my husband is all I have, and I don't want something to happen to him when he went on his business trip. He told me to bring the car in that night which was a friday after work and he would give me a loaner until the tire issue was resolved. When we got our car back after having it detailed and paying $200.00 our car was dirty inside, and my tire issue was fixed after two years of asking for it to get fixed. After all this I told my husband I don't want this car anymore and I don't want to go back to this dealership, to find out when we traded our lease in they had us locked in for a four year term and we wanted a three year term to have the car because we never go over the three years because of changing body styles and we like newer looks of cars. The CTS was my dream car, but the dealership made this not my dream car anymore. I ordered my new car and it took three months to get it, but I can say the car I am driving now is safe and reliable and no lights have came on the dash. Bottom line, You can't replace the ones you love and safety is first, Life is too short!!! Stay away from this dealership!!!! More