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Lochmandy Motor Inc RAM - Service Center

Elkhart, IN

4.6
78 Reviews

78 Reviews of Lochmandy Motor Inc RAM - Service Center

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November 21, 2023

Tires were available, was able to get in right away! Everything was done in a timely manner More

by langianga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Taber
November 18, 2023

great service. samatha taber is great to work with.i will keep calling them when i need anything for my car. More

by adamsrib1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

I've had a great experience with the service at Lochmandy. They resolved the issue efficiently and the paperwork made it clear what went into the job. More

by kimbesa05
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Lochmandy Motor Inc RAM responded

Thank you for choosing Lochmandy Auto Group, Sally! We strive to carry on our tradition of caring and are glad to hear you’ve had a great experience with our team. We’re always here to help with all of your automotive needs!

November 02, 2023

Communication was great! I am very satisfied with the service work that I have had done at Lochmandy. More

by STEPHANIEMAKIN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie (service advisor)
Nov 03, 2023 -

Lochmandy Motor Inc RAM responded

Thank you for your kind review, Stephanie! We are so glad to hear that you had a positive experience with us and that your vehicle is running great. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

October 31, 2023

All the staff and Advisors were very helpful, accommandating and professional. Everything explained very well. More

by randyzonker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
October 28, 2023

Sorry it took so long for me to respond. I wanted to wait to see if the problem was really fixed. It appears to be fixed More

by DAN@SLOFFER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lochmandy Motor Inc RAM responded

Thank you for your kind review, Danford! We are so glad to hear that you had a positive experience with us and that your vehicle is running great. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

October 27, 2023

Always professional and prompt friendly service from Front to check out. They remember you and that feels nice More

by copycat243
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of name. At checkout. Shoulder length white hair.
Oct 30, 2023 -

Lochmandy Motor Inc RAM responded

Thank you for your kind review! We are so glad to hear that you had a positive experience with us and that your vehicle is running great. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

October 27, 2023

I was very satisfied with the customer service, but the mechanic that worked on my car drove it back to me on a flat tire, didn’t properly install my cabin filter (it was whistling horribly but I fixed it More

by sbline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lochmandy Motor Inc RAM responded

We would like to speak with you regarding your recent service experience. Please contact Bob Bertog (Service Manager) at 574-264-1174 so we can learn more about your recent visit.

October 25, 2023

Great service representatives. Professional and friendly. Always a great experience and I will continue to use the service center for all needs. More

by vincetredway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Miller
Oct 25, 2023 -

Lochmandy Motor Inc RAM responded

Thank you for taking the time to leave us a positive review, Vincent! We are so pleased to hear that you had an outstanding experience with us and that your vehicle is running great. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

October 25, 2023

Making the appointment on line was very easy. They took me in right away and way and the service was completed quickly and efficiently. More

by Dgoodwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie Longacre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Lochmandy Motor Inc RAM responded

Thank you for your kind review, Dan! We are so glad to hear that you had a positive experience with us and that your vehicle is running great. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

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