Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lochmandy Auto Group
Elkhart, IN
207 Reviews
Lochmandy Motor Sales is proud to be a part of the Michiana community since 1954. We began with the founding of Lochmandy Buick, by Michael Lochmandy, in 1954. A second dealership, Lochmandy Rambler, was founded in 1957. Dennis Lochmandy became the Operating Manager of Lochmandy Rambler in 1964, which he then purchased in 1967. The Dodge brand was added to the Lochmandy Rambler franchise in 1968 and GMC truck in 1978. Lochmandy Motor Sales and Lochmandy Buick merged in 1993 in order to become one dealership that offers its customers the largest variety and selection of new and used vehicles in Michiana. Lochmandy Motor Sales’ current site was built in 1995 and is home of one of the largest new car dealerships in Elkhart county. Lochmandy Motor Sales has a staff of over 100 people and sells over 1500 vehicles a year. Lochmandy Motor Sales is founded on the principle of a “Tradition of Caring”. This is the philosophy of treating the customer as you would want to be treated.
Lochmandy Motor Sales has a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing. Also, schedule service, order parts, or fix auto body damage.
Call and discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you at Lochmandy Motor Sales!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 207 reviews
May 28, 2024
I had my 2021 Jeep towed into the service department last Tuesday morning, May 21. I was told that due to scheduled appointments, they were unsure if the tech would be able to get to it or not. The next morn Tuesday morning, May 21. I was told that due to scheduled appointments, they were unsure if the tech would be able to get to it or not. The next morning, I received a call stating the issue was a crack in the radiator with a cost to cure of over $2100.00. Work was authorized as being a single lady, I needed my vehicle back. The day I picked up my vehicle, I noticed the front light was out, which wasn't the case when the Jeep was delivered to the dealership. Not only did the service department not accept accountability, but the offered for me to buy the bulb and pay for another service call. I will not use Lochmandy again. Terrible experience. More
by kdwyer0
Verified CustomerEmployees Worked With
Samantha ???
May 28, 2024
The service department was courteous and explained everything that my vehicle needed to have serviced. The wait was minimal and all of the employees that I had contact with were very polite. everything that my vehicle needed to have serviced. The wait was minimal and all of the employees that I had contact with were very polite. More
by jmohan0
Employees Worked With
Morgan Drumm
May 15, 2024
I took my 2018 Jeep Grand Cherokee in to diagnose and repair my A/C for not cooling. I knew it was an A/C refrigerant leak because I had it re-filled not long ago and was again not cooling. Lochmandy c repair my A/C for not cooling. I knew it was an A/C refrigerant leak because I had it re-filled not long ago and was again not cooling. Lochmandy charged me $300 to not find a leak, and said it would be another $2,200 more to investigate if I had a leak at the evaporator and fix it if it was leaking. $2,500 to possibly fix my A/C for a refrigerant leak seemed a bit ridiculous. I paid the $300 to get out of the dealer (without repair) before getting further robbed. Not impressed. More
by Pops Racer
Employees Worked With
Stephanie
May 11, 2024
I was promised a call back when my new tire arrived. No call back. The service tech never checked on my new tire being received. I had to keep calling the service tech to get her to go to the parts No call back. The service tech never checked on my new tire being received. I had to keep calling the service tech to get her to go to the parts department to check. Tire was received and still no one called. I was left to sit at home with the donut tire...which I can't drive on...even though the new tire was in. I felt I did most of the work for the service tech...she hadn't a clue. Next day I received a call from the office to make an appointment to get new tire put on. The work had already been done and the office girl didn't know...didn't look it up on her work schedule. Had I not kept calling the day the tire came in, the office would have let me sit at home for another day before putting on the new tire. Very unhappy with the breakdown in communications and that I had to keep telling the service techs the correct thing to do. Very unhappy and disappointed. Lou Wangler More
by lswangler
Employees Worked With
No Sales Dept. employee invovled.
May 11, 2024
Everything was great except I was shocked at the cost of an oil change & I normally do the silver pkg but because of the cost I went with the lower end service. an oil change & I normally do the silver pkg but because of the cost I went with the lower end service. More
by rkkeppler
Employees Worked With
Morgan Drumm
