Lochmandy Auto Group

I have dealt with Lochmandy for quite sometime and have been pleased with dealing with them. been pleased with dealing with them. More

To have a 3% charge for using a bank card on a job that is well over $1k is absurd. I can see for smaller amounts, but it didn’t cost you over $37 to take money out of my bank account via debit card. You m is well over $1k is absurd. I can see for smaller amounts, but it didn’t cost you over $37 to take money out of my bank account via debit card. You made money off of a service that isn’t even your proprietary service. More

I was charged for a tire rotation that was supposed to be included in my initial service visit on my 2023 Envision. This was listed as an included service on the app/website and the service writer refused to included in my initial service visit on my 2023 Envision. This was listed as an included service on the app/website and the service writer refused to acknowledge this and charged me. If this is how you treat patrons I will be going elsewhere from now on. More

They were very professional and accommodating , but the service took longer than they said it would take. service took longer than they said it would take. More

Good service but didn't reset the oil life setting in my car. Had to double check oil levels to confirm it was done and reset on own. car. Had to double check oil levels to confirm it was done and reset on own. More

Very kind and efficient service employees. Listened to everything I had to say and followed through with my suggestions. Listened to everything I had to say and followed through with my suggestions. More

Everybody was polite and courteous. They got me in and out as I was told. They got me in and out as I was told. More

Had warranty work done and I now have a recurring Service Brake Assist message. Been there 3 times to get my truck fixed and now I have to go back a 4th because it came back. Brake Assist message. Been there 3 times to get my truck fixed and now I have to go back a 4th because it came back. More

We experienced very good customer service along with clear communication. We will continue to bring our vehicle to Lochmandy. clear communication. We will continue to bring our vehicle to Lochmandy. More

Service Dept has always taking care of my Jeep I’m very satisfied with our work and the service that they have done as well as customer services all excellent satisfied with our work and the service that they have done as well as customer services all excellent More