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Lochmandy Auto Group

Elkhart, IN

Overview
Employees
Reviews
Vehicles
4.3
216 Reviews
Lochmandy Motor Sales is proud to be a part of the Michiana community since 1954. We began with the founding of Lochmandy Buick, by Michael Lochmandy, in 1954. A second dealership, Lochmandy Rambler, was founded in 1957. Dennis Lochmandy became the Operating Manager of Lochmandy Rambler in 1964, which he then purchased in 1967. The Dodge brand was added to the Lochmandy Rambler franchise in 1968 and GMC truck in 1978. Lochmandy Motor Sales and Lochmandy Buick merged in 1993 in order to become one dealership that offers its customers the largest variety and selection of new and used vehicles in Michiana. Lochmandy Motor Sales’ current site was built in 1995 and is home of one of the largest new car dealerships in Elkhart county. Lochmandy Motor Sales has a staff of over 100 people and sells over 1500 vehicles a year. Lochmandy Motor Sales is founded on the principle of a “Tradition of Caring”. This is the philosophy of treating the customer as you would want to be treated. Lochmandy Motor Sales has a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing. Also, schedule service, order parts, or fix auto body damage. Call and discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you at Lochmandy Motor Sales!
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920 N Nappanee St

Elkhart, IN

46514

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Showing 216 reviews

December 20, 2024

Had a great interaction with the warranty team and setting up my recalls. Completed the job and on my way! 5⭐️ More

by zimpelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McCraner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review! We are so pleased to hear that you had an outstanding experience with us and that your vehicle is running great. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

December 18, 2024

Samantha was great always takes good care of me when I come in. Work was done right and quick. More

by STEVEP5
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Dec 18, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review! We are so pleased to hear that you had an outstanding experience with us and that your vehicle is running great. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

December 16, 2024

Express Oil change was quick and efficient. Was charged for some kind of fuel treatment that I did not request and is not listed as a recommended service in the owners manual. I would make cus More

by roelfk
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
No name
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Dec 17, 2024 -

Lochmandy Auto Group responded

Thank you for your feedback. We strive to make every customer experience enjoyable, and we regret that we were not able to meet your expectations this time. Please email our Service Manager at bbertog@lochmandy.com to discuss further.

December 12, 2024

Peggy and the team are great. Thanks for a smooth process and great service. We appreciate it More

by seanfohara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McCraner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peggy Harman
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Dec 12, 2024 -

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Sean! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

December 12, 2024

my experiences have been very good and will continue to use your services in the furture More

by garyshaum
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McCraner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service desk & mechanics
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Dec 12, 2024 -

Lochmandy Auto Group responded

Thank you for the 5-star rating, Gary! We’re glad to hear you enjoyed your experience at our dealership. Thank you for choosing Lochmandy Auto Group!

December 12, 2024

Dave is a great salesman. He worked with me on the many functions of my new truck. More

by rodgersmith57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Bacon
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Dec 12, 2024 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, Rodger. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

December 09, 2024

Always professional and courteous. My vehicle was repaired quickly and back on the road without delay. More

by shelly.harrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 10, 2024 -

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, Shelly! We are so pleased to hear that you had an outstanding experience with us and that your vehicle is running great. We strive to provide excellent customer service, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

November 29, 2024

1. I spent 2.5 hours in the express lane...for only an oil change and inspection. The service tech thought it was funny...I didn't see the humor. 2. I didn't know it, but people are allowed to bring More

by lswangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McCraner
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Lochmandy Auto Group responded

Thank you for your feedback. We strive to make every customer experience enjoyable, and we regret that we were not able to meet your expectations this time. Please email our Service Manager at bbertog@lochmandy.com to discuss further.

November 28, 2024

They had me in and out in less than an hour. I only needed a running light replaced. More

by bcr4356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McCraner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2024 -

Lochmandy Auto Group responded

Thank you for choosing Lochmandy Auto Group! We strive to carry on our tradition of caring and are glad to hear you’ve had a good experience with our team. We’re always here to help with all of your automotive needs!

November 22, 2024

The new automated inspection system is really cool. My car was serviced in a reasonable amount of time. More

by kurt25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McCraner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review! We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

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