Livermore Toyota - Service Center

Very friendly and professional I’ve given a 5 star for my review because they were very professional and very helpful during my visit. It sucked because I wanted to wash my car but I’ve given a 5 star for my review because they were very professional and very helpful during my visit. It sucked because I wanted to wash my car but it was raining the day I came in for my service. so I wont hold it against the people that serviced my car. So far my this is my 3rd visit and they always wash my car anyways even if I didnt ask for a wash. So yes I would recommend this toyota to any of my friends and family because they’re the best at what they do. All I want to say is keep up the good work and thank you for always taking car of my car when I bring it in for service. Thank you Livermore Toyota! 😊 More

Lousy, slow and rude Had a 10:20 appointment for a recall service. Was kept waiting until 11:10 just to do the initial check-in. They seem to treat customers with appo Had a 10:20 appointment for a recall service. Was kept waiting until 11:10 just to do the initial check-in. They seem to treat customers with appointments the same as walk-ins. Just seem to be very poorly organized. The staff was understandably stressed and slightly rude in their interactions with me. Clearly bad management. More

Service wait time I waited at the curb I hour and five minutes before a customer service representative came out and took information on my car. This is unacceptable. I waited at the curb I hour and five minutes before a customer service representative came out and took information on my car. This is unacceptable. Waiting at the curb prior to getting service is not working. I can not with a good conscience recommend this type of serviece. Thank you, Sarahvone Calhoun More

Terrible experience... Been taking 2 cars here for years They didn’t service my car after I waited 2 1/2 hrs on a Saturday And when I returned the next weekend they were non chalant and took their time They didn’t service my car after I waited 2 1/2 hrs on a Saturday And when I returned the next weekend they were non chalant and took their time I will never go here again I wonder if they have been servicing my cars??? More

Excellent service!! Livermore Toyota's service was outstanding. I had my 90k mile checkup on my 2013 Prius. The Service Rep outlined three different options designed to f Livermore Toyota's service was outstanding. I had my 90k mile checkup on my 2013 Prius. The Service Rep outlined three different options designed to fit my budget. The service was timely and exceeded expectations. Overall an excellent end to end service experience. More

Window Repair Was to have window chips repaired tonhave windshield back to new Toyota standards. They did not repair all the chips and do not want to replace the wi Was to have window chips repaired tonhave windshield back to new Toyota standards. They did not repair all the chips and do not want to replace the windshield because it will cost $1000.00. Won’t return my email or phone calls to the service manager. More

Very Good Service Department I have always made service appointments in advance and taken my 2012 Limited Highlander and 2011 Limited 4x4 Tundra to Livermore Toyota for required s I have always made service appointments in advance and taken my 2012 Limited Highlander and 2011 Limited 4x4 Tundra to Livermore Toyota for required service and maintenance. Telephone and front counter C/S Tech Svc Reps are always friendly, professional, and quick to write up the vehicle. They fully explain proposed work required in advance. Completed work is high quality and fully explained prior to and/or after to make sure I have full understanding of what was done. More

Prefer Livermore Toyota Livermore Toyota Service department is thorough and professional. I appreciate their attention to detail. They always discuss their findings and I hav Livermore Toyota Service department is thorough and professional. I appreciate their attention to detail. They always discuss their findings and I have a clear understanding of my car's condition and next steps needed. More

Service work Average service was completed after a previous visit in which they broke the antenna going through the car wash. I actually had to call to confirm the Average service was completed after a previous visit in which they broke the antenna going through the car wash. I actually had to call to confirm the antenna had arrived. They were suppoesed to call me to let me know. Someone dropped the ball. Probably will look for another service provider More

Absolutely not. No return phone calls from anyone when I was told there would be. The last day I received a call on my residence landline saying my cell would not ac No return phone calls from anyone when I was told there would be. The last day I received a call on my residence landline saying my cell would not accept a call. Funny, it did from me. More