Livermore Toyota

Terrible! These people lie and lie some more. Adam is the worst. Ran credit check with company we asked him not to. Drive farther to another Toyota dealer. worst. Ran credit check with company we asked him not to. Drive farther to another Toyota dealer. More

I was already in the area so i went in for service and kyle was cool and helped me out with my car a lot thanks dude! kyle was cool and helped me out with my car a lot thanks dude! More

John was so detailed in explaining what needs to be done and can be postponed for next visits. I commend John's suoerb customer service! and can be postponed for next visits. I commend John's suoerb customer service! More

Oil change After having an oil change and arriving home, my husband noticed a small puddle of oil on the garage floor. After calling Toyota, I was invited back s After having an oil change and arriving home, my husband noticed a small puddle of oil on the garage floor. After calling Toyota, I was invited back so the work could be checked. It was discovered that the filter was not screwed on correctly...kinked. Mingo Galleto the Service Advisor, Michael Patel (sp?) were very helpful and I left a happy customer. More

So far, I’ve been quite pleased with Livermore Toyota both from a buying and service perspective. They’re courteous, respectful and responsive. Thank You! both from a buying and service perspective. They’re courteous, respectful and responsive. Thank You! More

I brought my wife’s Toyota Camry to this dealership for 120k major service. The service advisor I worked with, Dominador Galleto, was great! He shared the different options for the 120k service and removed 120k major service. The service advisor I worked with, Dominador Galleto, was great! He shared the different options for the 120k service and removed a few items that were not necessary since I previously had service done at the 60k and 90k intervals. This helped bring the price down, which was appreciated. He also was nice enough to arrange Lyft rides. And finally, he was able to have technicians work on the vehicle so it took about 4.5 hours vs the 6 hours I was initially quoted. This dealership is not that close to where we live but we continually come to it because of the quality service center and service advisors. More

Customer Service The first time I bought my vehicle, turned out to be a terrible experience. I thought I would give Livermore Toyota one more try. I had made several The first time I bought my vehicle, turned out to be a terrible experience. I thought I would give Livermore Toyota one more try. I had made several call to a salesman, then a manager. I would never get my calls returned. Then the beginning of the year, I decided to try on last time. I explained my terrible experience to the new manager, he did all he could to help out of a horrible bind I was in. He made my last visit worthwhile. I would like to emphasize, how important it is to respond to calls. It takes a few minutes to say, " I got your message". I can't tell you haow many times I called. I work in Customer Service, so I know how important it is. I even asked a salesperson to see if he could locate a certain vehicle for me...never heard from him. I even went to Dublin, Toyota, and I must say....I got a call at least once a week to give me the status. I was impressed. In a nutshell, getting back to the people, when they call is of utter importance. More

Was very disappointed with my last service. The service advisor tried to up sell me services I didn’t need so we got off to a bad start. I am sure the three hour wait for an oil change was my reward for no advisor tried to up sell me services I didn’t need so we got off to a bad start. I am sure the three hour wait for an oil change was my reward for not taking the up sell on the service. My apt was at 10:30 the started working on my car after 12:00 I saw it go in for service.Kyle Riley was my adviser John helped me in Kyles absence More

Real price, no time wasted, recommended The price is real without time wasted, recommended, the detailed and patient introduction of various performances of the car, and an accurate understa The price is real without time wasted, recommended, the detailed and patient introduction of various performances of the car, and an accurate understanding of customer needs. The key is that the price is real, and the price is not false. It is worth recommending. More

Excellent team In the past, I have purchased Mazda, Honda and also talked to various Toyota dealers but this is one of the best. I met Sammy Baig, Steven Harris, Chr In the past, I have purchased Mazda, Honda and also talked to various Toyota dealers but this is one of the best. I met Sammy Baig, Steven Harris, Christopher Johnston, Aaron Presher and they all are very co-operative and listen to you. I will be going to them for next 5 years and will update. I purchased new Toyota Corolla Hybrid. I will definitely recommend the dealer. I will like to thank Sammy Baig and Steven Harris. More