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Livermore Toyota
Livermore, CA
403 Reviews
Livermore Toyota and the John L. Sullivan group is supported by an extensive team of full-time dedicated professionals. They coordinate and manage the entire process - including acquisition, reconditioning, marketing, sales, financing, service, parts and customer relations. Supporting both individuals and commercial clients, the team embraces the importance of consistency and standardized processes yet maintain the flexibility needed to meet individualized needs. Delivering outstanding results is a commitment shared by all.
With centuries of combined professional experience, the Sullivan Auto Group is standing by to take excellent care of you and your family. We would be honored to help you, as well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 403 reviews
March 22, 2026
I visited this dealership becuz its closet o home, and both times i went, conversations were all misleading im feeling glad i never concluded a deal with them. Ill-responsive on emails, they say one thing both times i went, conversations were all misleading im feeling glad i never concluded a deal with them. Ill-responsive on emails, they say one thing in person and come back as though they didnt hear you the first time. A good dealership pays close attention to what u say and not their commission. Im going somewhere else. I dont trust this dealership. Ive been buying good deals the last 9 years with honda and toyota and this place sucks at it. Yes, my situation is complex but that doesnt mean you get to make my experience feel as bad. And dont even try to call me to fix it bcuz i am not confident in you, you had two opportunities. So this reviews stays rightfully here More
by Jeff
Employees Worked With
Haroom
September 29, 2025
This was my first time buying my first car and Kacey was a really good help came out with a good deal! Costumer service was excellent on his end so I do recommend anybody asking for him he was amazing. but a really good help came out with a good deal! Costumer service was excellent on his end so I do recommend anybody asking for him he was amazing. but the other managers from the back were absolutely terrible very unprofessional trying to add extra things that are not required! After signing off they tried to slip in something that was already informed not to add I was unsatisfied on their part but other than that I was happy with my car. More
by Azaliacardenas5
Employees Worked With
Kacey
August 07, 2025
The Toyota dealership in Livermore is very spacious and has a really nice waiting area. The service is great and our sales consultant gave us a really good deal. Thank you Kacey Dawson! has a really nice waiting area. The service is great and our sales consultant gave us a really good deal. Thank you Kacey Dawson! More
by kelaiah
Employees Worked With
Kacey Dawson
June 04, 2025
These guys will lie to you to get a sale. Don't trust them because they screwed me so hard and without lube! I'll never go here again. They lied to me about my trade in, shorted me even thoug Don't trust them because they screwed me so hard and without lube! I'll never go here again. They lied to me about my trade in, shorted me even though they said they'd match or beat another dealerships trade in value. The True car value of the vehicle I got was listed at 29k, they didn't honor True Car Military and wouldn't match true car even though it said that price was good until a certain day. I did reach out to true car who explained that they are supposed to honor the true car price and that they shouldn't have disregarded my true car price. I was told to contact the manager and if they couldn't fix it to escalate through true car! Then the cherry on top.... They told me that I can get the vehicle now and refinance through the company that had the best rate. Well I just called Ally and they do not offer refinancing, which had I known that I never would have accepted the contract. These guys will smile and shake your hand because they are lying to you just to make a sale. And to think they had my best interest in mind. They asked for a Google review, well here it is! Don't trust these guys, they're all fake and full of lies! More
by SYN
Employees Worked With
Assad
February 17, 2025
Excellent fast service i can in for a Toyota corolla and Donavin went above and beyond to make sure I got the right car and a wonderful presidential price. Thank you so much Donavin I will be sending you al Donavin went above and beyond to make sure I got the right car and a wonderful presidential price. Thank you so much Donavin I will be sending you all my friends and family.! More
by SB
Employees Worked With
Harun Assar
May 05, 2024
Dealership is clean and everyone is really nice. The sales reps both Christian and Harun were very helpful and guided me quickly though what I was looking for and wasn't trying to push anything else The sales reps both Christian and Harun were very helpful and guided me quickly though what I was looking for and wasn't trying to push anything else but what I was specifically looking for. White Tundra Capstone. This is the only place I'd buy my Tundra from based off my A+ experience with the sales team. More
by gabe johnson
Employees Worked With
Harun Assar
December 23, 2023
We're from Sacramento went there because their toyota was the only one that had the car were looking for. The sales person did a terrible job at explaining the numbers. The manager was desperate on selling t the only one that had the car were looking for. The sales person did a terrible job at explaining the numbers. The manager was desperate on selling the spartan security we was ready to walk on the deal than he finally decided to take it off that took like an hour. Finance was a scam from the beginning they switch our rates to a lower one had us put more money down for it and charged us a 3rd party warranty. Went back and finance then they tried to argue with us about why we wanted to cancel the 3rd party warranty. Terrible service drove all that way just to fill their stupid ego. Never shop from here unless you don't mind getting scammed. More
by Pete
Employees Worked With
Harun Assar
October 08, 2023
Livermore Toyota charged me $1,750 for 5 oil changes for a prepaid service on 2/28/21. This is a ripoff! It is examples like this that give dealerships a bad name. Livermore Toyota’s finance manager on 2/ a prepaid service on 2/28/21. This is a ripoff! It is examples like this that give dealerships a bad name. Livermore Toyota’s finance manager on 2/28/21 failed to mention this very important detail to me. But, he did make me believe I am getting a very good deal. No one in their right mind would accept to pay $300 per oil change in advance which is why they tricked me by not disclosing this very important detail. This is absurd! Livermore Toyota you have no shame! Now, I want all my money back the whole $1,750 of it plus the $2,650 I paid for an extended warranty on the day and in the same contract. Since I can no longer trust you I want my $4,400 I paid for in advance back bc I have lost my complete trust in you. It is outrageous that you charged me $1,750 for 5 oil changes so let this be a lesson for you not to try and rip off your customers again. Who knows how many other customers you ripped off like you did me. You didn’t think I’d find out? You suck Livermore Toyota and customers shouldn’t trust you! Btw, I leased my truck from you the first time, and I bought my truck from you a second time , but there won’t be a third time! More
by Nasser Pahldad
Employees Worked With
Finance Manager on 2/28/21
