Livermore Honda

Sales Review- Lawrence-Christopher Finley Sales Lawrence-Christopher Finley does a excellent job at explaining the details of the car and a very generous man who won't play tricks to the custo Sales Lawrence-Christopher Finley does a excellent job at explaining the details of the car and a very generous man who won't play tricks to the customers. I highly recommend him. More

My Thanks to L.C. Finley Sr. It is with great appreciation that I write this review of my experience with Livermore Honda. It has been my pleasure to deal with this Honda locatio It is with great appreciation that I write this review of my experience with Livermore Honda. It has been my pleasure to deal with this Honda location for many years. However, leasing or purchasing a car can be an anxiety ridden experience. My current lease was about to expire, and I was concerned about the massive mileage overage I was facing. Not knowing what my options would be, I decided to meet with a sales representative. Fortunately for me, Lawrence-Christopher “L.C.” Finley Sr. offered to assist me. Mr. Finley not only eased my anxiety but made the whole process clearly understandable and painless. He was able to explain my options, went out of his way to explore the benefits of purchase vs. leasing, was frank yet compassionate towards my situation and never failed to answer my questions thoroughly. Due to Mr. Finley’s friendly professionalism, I was able to drive off the lot with a brand-new Honda Civic. I would also like to thank the Financial Supervisor, Matthew, for presenting me with many alternative financing options. He was able to locate the best rates and walked me, painlessly, through the process of purchasing my car. Thank you to both L.C. and Matt. I look forward to working with you again in the future. More

surprisingly great experience I got my recent vehicle from Livermore Honda and I thought it's worth it to post a review of a surprisingly pleasant experience at the dealership that I got my recent vehicle from Livermore Honda and I thought it's worth it to post a review of a surprisingly pleasant experience at the dealership that Ramill Davejan was able to provide. I had a sales appointment the following day but I was already next door right before their closing time and decided to give it a try and stop by, was kind of hard finding a sales person to help me that late, however Ramill offered to help, we went through a test drive and a demo of the vehicle and when I was ready to purchase it was really smooth getting the right price for the vehicle I wanted and a fair value for my trade in. They didn't have the color I wanted in their showroom, and I thought since it's already late after their closing hours I may have to wait for another day to get my car, however Ramill was nice enough to go to their storage lot and get the car in the color I wanted , and even that late 2 hours after their closing time he took the time to get the car detailed, filled with gas and ready for me , he even showed no signs of rush helping with explaining the different settings and features of the car. I don't expect such treatment at a dealership , but this was my best experience buying a car so far. More

Horrible customer service from the sales staff Bait and switch artists or the most disorganized group of folks working there. We went in last week to try and get a trade-in for a new CRV. Aaron h Bait and switch artists or the most disorganized group of folks working there. We went in last week to try and get a trade-in for a new CRV. Aaron helped us and we couldn't get the payment we wanted, but they tried, so I'll give them credit for that. Aaron said he'll keep all our information including details of the car we want to trade in and call us if anything comes up or anything changes. Zach called my wife this week to let her to know there was a CRV available that would fit in our price range and got her out there. It wasn't even close to our price range and they even forgot to calculate the trade-in value with the negative equity into the quote for the car she wanted which made the monthly payment even more unreachable. I asked Zach why he even called my wife if the numbers were way off and he said he didn't know much about the car we were trading in even though Aaron saw the car, saw the exterior imperfections, took down how many miles were on the car, and took down the approximate financials I provided. He essentially lured my wife into the dealership with out doing any homework with what she needed, came into the meeting unprepared, and waisted 3 hours for my wife's time when she could have been doing something more productive. I'm never doing business with Livermore Honda. More

Yoyo scam BEWARE YOYO SCAMS AND ON SPOT DELIVERY!! This was the worst car buying experience I have ever had and dealing with Livermore Honda has been a night BEWARE YOYO SCAMS AND ON SPOT DELIVERY!! This was the worst car buying experience I have ever had and dealing with Livermore Honda has been a nightmare from: Not being disclosed about a cracked windshield until we are about to leave the dealership Having to call the bank myself and learn nothing was done multiple times regarding financing Receiving denial letters from Golden1 with our last name misspelled and requesting $76,571.00 from BOTH me and my husband , as if 1st graders were requesting this information from a bank To Mike putting my telephone number wrong on the Bank application then my name, resulting in me emailing him a copy 3x. Car buying should never be like this More

Absolutely the worse place to buy used car Purchased a used Jeep from this dealer in On November 30, 2018. Paid cash. First thing they agreed to a price then had the wrong price when they pres Purchased a used Jeep from this dealer in On November 30, 2018. Paid cash. First thing they agreed to a price then had the wrong price when they presented offer. Next when while paying their finance guy, Mike Rodgers, puts the pressure on for extras. After I finally agreed to a service contract I paid in full. After I got home, I discovered multiple misrepresentations by Mr. Rogers concerning the service agreement. I immediately asked for a cancellation. 11 weeks later I’m still trying to get the promised refund. Manager M Lanning very little help. After many emails back and forth I just heard the service company is cutting check Monday. We’ll see. More

Excellent customer service... Alex Said salesman Alex was very knowledgeable about the vehicle we purchased and it’s background. He was very professional and pleasant. Although we were preapproved wi Alex was very knowledgeable about the vehicle we purchased and it’s background. He was very professional and pleasant. Although we were preapproved with our own bank, he and the staff at Livermore Honda negotiated better financing for the vehicle with no money down! Saving us our down payment to put back in savings! We couldn’t be happier!!! More

Be aware Getting pricing via email...get to the dealer they will not honor the price. Trying to get you to lease the car instead of to buy. They just wasted my Getting pricing via email...get to the dealer they will not honor the price. Trying to get you to lease the car instead of to buy. They just wasted my time and gas..be aware. Apparently I am not the only one that they use this bait and swicth method. I should check on yelp next time before driving to dealership More

wrong parts I ordered the wrong part from Livermore on Ebay, I tried to cancel the order within an hour. Livermore would not cancel the order or accept a return. I ordered the wrong part from Livermore on Ebay, I tried to cancel the order within an hour. Livermore would not cancel the order or accept a return. I will not do business with a company that doesn't know how to spell customer service. More

Fantastic sales experience I bought a new Honda Accord here and I could not be more impressed with how easy they made everything at Livermore Honda. My salesman, Joe Santos, wa I bought a new Honda Accord here and I could not be more impressed with how easy they made everything at Livermore Honda. My salesman, Joe Santos, was a true professional and helped me find the right car. More