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Livermore Ford

Livermore, CA

3.9
542 Reviews
Welcome to Livermore Ford Where we prioritize customer service and offer a premium collection of new, used, and certified pre-owned vehicles. Our top-tier collection of Ford vehicles at our Ford dealership in Livermore complement our goal to meet all of your automotive needs with a state-of-the-art service center, parts department, and finance office. Our team has the knowledge and capabilities to help you find, finance, and maintain a Ford vehicle from our Ford dealership. Get even more benefits over the life of your vehicle with the Livermore Ford 5 Point Value Guarantee. Our team of certified service technicians are eager to help you maintain your investment with major and minor auto repairs at our Ford dealership service center. Our parts department supplies genuine OEM parts and accessories to help you customize or accessorize your new or used vehicle. Convenience is the name of the game, which is why we offer an interactive web platform that makes online car buying a reality. The website for our Ford dealership in Livermore offers auto financing tools and specs on our available inventory. We are here to enhance your car-buying experience. Contact the friendly team at Livermore Ford today.
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2266 Kitty Hawk Rd

Livermore, CA

94551

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Showing 542 reviews

January 18, 2023

Bought a 2020 Ford Escape yesterday and very satisfied with the service. Shak our salesperson was terrific. Because of unforeseen circumstances, it did take a long to complete the process. But we are ve More

by Doralm1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shak, Finance Manager Z
Jan 20, 2023 -

Livermore Ford responded

Hi, thank you for leaving such a great review and high star rating. Thank you again for choosing Livermore Ford, and we hope to see you again soon! General Manager, Stan Mojaisky 925-294-7704

January 13, 2023

FOLLOW UP AFTER PURCHASE IS HORRIBLE. NO ONE WILL RETURN CALLS. NO ONE IS EVER THERE TO ANSWER ANY QUESTIONS. THEY JUST TAKE A MESSAGE. TURNS OUT THE FINANCIAL GUY THAT I WENT THOUGH DOES More

by SGREENBLAT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ALI AKBARI AND STAN
Jan 20, 2023 -

Livermore Ford responded

Hello, We are sorry you are having frustrations with your warranty. We are here to help. Please reach out to us with the type of warranty you have (and your information) and we can have our Managers look into the warranty issue and get you in contact with the right warranty company. Please feel free to contact our General Manager, Stan, at stan@gillautogroup.com or our Service Manager, Mike, at mbotelho@gillautogroup.com. Thank you, Livermore Ford

January 12, 2023

They claimed to fix a flat tire on the car I purchased, I found out a few days later that the wheel was cracked and have to buy a new one. Either their service is incompetent or they are scammers. You decid More

by detroitjoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager
Jan 16, 2023 -

Livermore Ford responded

Hi, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We would like the chance to talk to you further so please do call our General Manager, Stan Mojaisky, at 925-294-7704 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

January 10, 2023

The customer service and personal attention was impressive., I would definitely recommend this dealership to freeness and family More

by drreneeadams
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 13, 2023 -

Livermore Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels! General Manager, Stan Mojaisky 925-294-7704

January 09, 2023

Sohail, our salesperson was very helpful, friendly, and informative. The dealership had a strong inventory and we were able to find exactly what we were looking for. Ziar in financing was also profession More

by calla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sohail, salesperson - , financing
Jan 11, 2023 -

Livermore Ford responded

Hello Calla, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Livermore Ford, we value our customers and we look forward to seeing you on your next visit. Take care! General Manager, Stan Mojaisky 925-294-7704

January 07, 2023

Dante, the salesman, was very friendly, cordial and business like, easy to talk to end welcoming. He did not put pressure on but did everything he could to make sure my questions, concerns, etc., were More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember all their names and don't want to omit anyone
Jan 09, 2023 -

Livermore Ford responded

Hello Jason! We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! General Manager, Stan Mojaisky 925-294-7704

January 04, 2023

This place is the biggest rip off, I've ever come across. I started an inquiry on the internet for a car. Had a conversation with Ahmad Jabari trying to negotiate a deal. What a mistake. They took a car ad More

by brianvcdl
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ahmad Jabari
Jan 06, 2023 -

Livermore Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please call our General Manager, Stan Mojaisky, at 925-294-7704 and we will do our best to make this better. We hope to hear from you soon.

December 28, 2022

Everything about my experience with Livermore Ford was amazing! I went in knowing exactly what I wanted, and they delivered it to a tee. No pressure or games. From Shek in Sales to in finance, these gu More

by angela.blick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shekeeb Ahmad, Faisal Aziz
Dec 30, 2022 -

Livermore Ford responded

Hi Angela, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! General Manager, Stan Mojaisky 925-294-7704

December 19, 2022

Excellent Service, Joe Fogarty, who was sales manager was very knowledgable. No overselling, no fake promises . Honest and genuine. More

by anubhav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Fogarty, Ziaur Hamid
Dec 20, 2022 -

Livermore Ford responded

Hi Anubhav, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care! General Manager Stan Mojaisky 925-294-7704

December 14, 2022

BUYER BEWARE! ! Stay away. I finally got my maverick (after a year of waiting & little-to-no communication), but the purchasing experience was terrible. I had 2 More

by neonspazz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shak
Dec 16, 2022 -

Livermore Ford responded

Hello Neonspazz, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call our General Manager, Stan Mojaisky, at 925-294-7704 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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