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Livermore Ford
Livermore, CA
538 Reviews
Welcome to Livermore Ford
Where we prioritize customer service and offer a premium collection of new, used, and certified pre-owned vehicles. Our top-tier collection of Ford vehicles at our Ford dealership in Livermore complement our goal to meet all of your automotive needs with a state-of-the-art service center, parts department, and finance office. Our team has the knowledge and capabilities to help you find, finance, and maintain a Ford vehicle from our Ford dealership. Get even more benefits over the life of your vehicle with the Livermore Ford 5 Point Value Guarantee.
Our team of certified service technicians are eager to help you maintain your investment with major and minor auto repairs at our Ford dealership service center. Our parts department supplies genuine OEM parts and accessories to help you customize or accessorize your new or used vehicle.
Convenience is the name of the game, which is why we offer an interactive web platform that makes online car buying a reality. The website for our Ford dealership in Livermore offers auto financing tools and specs on our available inventory. We are here to enhance your car-buying experience. Contact the friendly team at Livermore Ford today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 538 reviews
February 21, 2023
In September I purchased a Black Label Navigator, and while the Vehicle is fine, the purchasing process matches what I would expect from the purchase of a used Yugo and not from a brand new $150K Lincoln while the Vehicle is fine, the purchasing process matches what I would expect from the purchase of a used Yugo and not from a brand new $150K Lincoln. And now, I have a spurious charge from Livermore Ford showing on my credit card. After calling the service department today for an explanation I was hung up on twice. More
by MRA
Employees Worked With
The whole staff
February 20, 2023
This dealership exemplified total care, patience, honesty and politeness. They make you feel like you are most important person on premises. The selection is amazing and worth the drive to purchase your vehi and politeness. They make you feel like you are most important person on premises. The selection is amazing and worth the drive to purchase your vehicle there. The purchase and financing steps could not be any better!! More
by Theresa
Employees Worked With
Mike Aziz, Sohi Aziz, Zeer Hamid and Jabari
February 20, 2023
I preordered the truck on the ford website, emailed it to the salesman and they put the order in for me. 5 months later, the truck arrives, I check it out and its great, except a lot of the features I order the salesman and they put the order in for me. 5 months later, the truck arrives, I check it out and its great, except a lot of the features I ordered were missing from the car, like auto/start stop, rock guards, additional lights, etc. Not the worst, but annoying none the less, also the salesman seemed to not have any clue about why they were missing or if anything could and just brushed over them. I begrudgingly moved on and we began to talk final price. There was a $1700 "Protection Package" charge on the truck for them adding stickers to the outside of the truck with serial numbers, supposedly this will help against theft in case someone steals your car door. Do they put these stickers on any important parts like a catalytic converter? No. Can you just peel these stickers off so the part can't be tracked? Yes, you can. I told them I didn't want this, and they said it was required. So then I asked at what point when they notified me that this "feature" would be added to the truck. I googled their website, there was no information on it, and neither ford or them ever notified me. I said I was fairly certain that is illegal to add without my knowledge. He said he'd talk to the manager, and when he came they lowered to only a $300 charge because something had painted on the car. So overall I ended up mostly happy, and besides the shady up charges that I got removed, this car salesman was fairly enjoyable and no where near as annoying or pushy as the other car dealerships. More
by CookE
Employees Worked With
Ahmad Shekeeb
February 20, 2023
Called on a lark concerning a new Ford Maverick and told they had two so I set an appointment for one hour later. When I arrived I was greeted and introduced to Robert Haro. Great person to deal with. I they had two so I set an appointment for one hour later. When I arrived I was greeted and introduced to Robert Haro. Great person to deal with. I selected one of the available Mavericks and the dealing began. Honest and straight forward response to my questions with a deal completed rather quickly and to my complete satisfaction. One of the best dealings I can remember. More
by skjackson
Employees Worked With
Robert Haro and finance officer who regretfully cannot remember his name
February 17, 2023
I was shopping around for a bit and saw they had a car I was interested in. Mike helped me, and not once did I feel pressured into buying or signing anything. He and the finance guy, Z, were very helpful an was interested in. Mike helped me, and not once did I feel pressured into buying or signing anything. He and the finance guy, Z, were very helpful and answered any questions I had. Overall, they made this process smooth. I would definitely recommend going to Livermore Ford. More
by Joseph G
Employees Worked With
Mike
February 13, 2023
No complaints here! Smooth process from start to finish & couldn't be happier with my experience at the dealership and with my salesperson. Smooth process from start to finish & couldn't be happier with my experience at the dealership and with my salesperson. More
by Rochelle
Employees Worked With
Mike
February 11, 2023
From the beginning my experience was great! The salesman, Jabar was always communicating with me and informing me of the status of my Bronco. The finance person was informative and very detail The salesman, Jabar was always communicating with me and informing me of the status of my Bronco. The finance person was informative and very detail oriented. Overall, the Livermore Ford family is where I will purchase my future vehicles. More
by billfernandez85
Employees Worked With
Jabar Ahmed
February 10, 2023
No pressure sales approach which was very much appreciated. Felt comfortable and the entire process was seamless. I have bought a few cars in my time and this was one of the easier purchases. I wi appreciated. Felt comfortable and the entire process was seamless. I have bought a few cars in my time and this was one of the easier purchases. I will admit I was picking up a pre order vehicle with a locked price, so that did help simplify the process. More
by dblue351
Employees Worked With
Rafi and Shak
February 05, 2023
If you want a best-in-class shopping experience, Livermore Ford is THE place to go to. I've purchased 2 vehicles from this dealership in the last 40 days, and both experiences were phenomenal. Both Livermore Ford is THE place to go to. I've purchased 2 vehicles from this dealership in the last 40 days, and both experiences were phenomenal. Both Raul (1st purchase) & Shak (2nd purchase) were a pleasure to do business with. Also, I had an excellent experience with the sales manager, Josh Lemke. More
by John.Bigelow12
Employees Worked With
Josh Lemke, Raul, & Shak
