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Livermore Ford
Livermore, CA
538 Reviews
Welcome to Livermore Ford
Where we prioritize customer service and offer a premium collection of new, used, and certified pre-owned vehicles. Our top-tier collection of Ford vehicles at our Ford dealership in Livermore complement our goal to meet all of your automotive needs with a state-of-the-art service center, parts department, and finance office. Our team has the knowledge and capabilities to help you find, finance, and maintain a Ford vehicle from our Ford dealership. Get even more benefits over the life of your vehicle with the Livermore Ford 5 Point Value Guarantee.
Our team of certified service technicians are eager to help you maintain your investment with major and minor auto repairs at our Ford dealership service center. Our parts department supplies genuine OEM parts and accessories to help you customize or accessorize your new or used vehicle.
Convenience is the name of the game, which is why we offer an interactive web platform that makes online car buying a reality. The website for our Ford dealership in Livermore offers auto financing tools and specs on our available inventory. We are here to enhance your car-buying experience. Contact the friendly team at Livermore Ford today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 538 reviews
September 11, 2022
Don't sign a purchase contract until you have a copy of the final invoice. Adds will surprise your total cost. Leave the Dealership for a day before signing the Purchase Contract. Know the total price of y the final invoice. Adds will surprise your total cost. Leave the Dealership for a day before signing the Purchase Contract. Know the total price of your car selection with all the add on fees. More
by ejmp337
Employees Worked With
Grant
September 09, 2022
However I still feel uncomfortable about the price reduction: a few things were re-entered back on when paperwork was completed. I questioned this and the explanation was not convincing. In the end I reduction: a few things were re-entered back on when paperwork was completed. I questioned this and the explanation was not convincing. In the end I felt the price was fair. I am still trying to get the registration fee the dealer charged even though my trades registration said "Except" on registration fee's as I am 100% disabled Veteran. Dmv will take forever in returning the $647.00. Should not been collected. All I can offer is take your time and ask questions before signing the contract. Qs the day wears down, so do you. More
by cptfacooper
Employees Worked With
I rather not name those who helped get the sale done. If the dealer cares enough, he can look it up.
August 15, 2022
Went to Livermore ford to get a truck even though I thought it to be impossible under my circumstances. Rich and the management team went to work hard and went above and beyond to see that I could get thought it to be impossible under my circumstances. Rich and the management team went to work hard and went above and beyond to see that I could get in the truck I wanted. I would never ever have thought it to be possible, but thanks to them, today I drive a Ram 1500. These guys went above and beyond and I will refer everyone and anyone to them because I know how hard they worked for me and they made it seem like no challenge couldn't be accomplished. I will definitely be back if and when I need anything to drive. Thank you all again. More
by McCraney
Employees Worked With
Alli, rich, and management
August 10, 2022
I've made numerous attempts over the last three months to get Livermore Ford to engage me on a pre-paid maintenance agreement I purchased from them. I've left messages for the General Manager and Services d get Livermore Ford to engage me on a pre-paid maintenance agreement I purchased from them. I've left messages for the General Manager and Services department, but they refuse to return calls. I did get someone from Finance to finally return a call, and they were apologetic, "I'm going to fix this", "sorry", "we will resolve this today or tomorrow". That was two weeks ago and now this guy has ghosted me as well. I've tried phone and email. They were very happy to take over $70k from me. More
by gravey
Employees Worked With
Sales, Finance, Service. No one wants to engage
August 05, 2022
One of the best new car experiences I have at a dealership. Very transparent, didn't try to add on a "market premium" for a very in demand car and made the overall process fast and simple. dealership. Very transparent, didn't try to add on a "market premium" for a very in demand car and made the overall process fast and simple. More
by J B Bounds
Employees Worked With
Rafi
August 01, 2022
Drove from Salinas to find just what I wanted. It was not available so I was shown a beautiful Lincoln Corsair that I could not5 believe would fit in what I wanted to spend. The sales dept worked It was not available so I was shown a beautiful Lincoln Corsair that I could not5 believe would fit in what I wanted to spend. The sales dept worked with me and made it happen. special thanks to Sales Mgr. Jason Taylor, salesman Rafi Gillanizadeh and sales supervisor Grant. All took the time to make the deal workout. The dealership even provided Lunch on site. I strongly recommend those Thinking "Lincoln" to make the drive, it's worth it. More
by cptfacooper
Employees Worked With
Jason, Rafi and Grant.
July 29, 2022
Communication is deceiving. Denied optional services but yet still add it onto the contact. Finance doesn’t go through with the itemize costs on the contract. Lied that this is Denied optional services but yet still add it onto the contact. Finance doesn’t go through with the itemize costs on the contract. Lied that this is the direct number to the finance but it’s not. Never return calls or answer calls. Bad business practices. More
by Ktran1199
Employees Worked With
Victor
