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Livermore Ford
Livermore, CA
542 Reviews
Welcome to Livermore Ford
Where we prioritize customer service and offer a premium collection of new, used, and certified pre-owned vehicles. Our top-tier collection of Ford vehicles at our Ford dealership in Livermore complement our goal to meet all of your automotive needs with a state-of-the-art service center, parts department, and finance office. Our team has the knowledge and capabilities to help you find, finance, and maintain a Ford vehicle from our Ford dealership. Get even more benefits over the life of your vehicle with the Livermore Ford 5 Point Value Guarantee.
Our team of certified service technicians are eager to help you maintain your investment with major and minor auto repairs at our Ford dealership service center. Our parts department supplies genuine OEM parts and accessories to help you customize or accessorize your new or used vehicle.
Convenience is the name of the game, which is why we offer an interactive web platform that makes online car buying a reality. The website for our Ford dealership in Livermore offers auto financing tools and specs on our available inventory. We are here to enhance your car-buying experience. Contact the friendly team at Livermore Ford today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 542 reviews
September 24, 2022
Listedd Honda Odyssey at $21,999. Invited us to see the car but then told us it was not ready when we went there. We wanted to sign the contract to hold the car but then gave us anoth Invited us to see the car but then told us it was not ready when we went there. We wanted to sign the contract to hold the car but then gave us another weird excuse to delay the deal. Gave false promise that it would be ready in a few days and we would be the first to get called. Then increased the price by $2k after 2 days and sold it without giving me a call back. We dealt with Rafi and their VIP sales manager (don't recall the name) More
by Huzefa A
Employees Worked With
Rafi + VIP sales manager
September 11, 2022
Don't sign a purchase contract until you have a copy of the final invoice. Adds will surprise your total cost. Leave the Dealership for a day before signing the Purchase Contract. Know the total price of y the final invoice. Adds will surprise your total cost. Leave the Dealership for a day before signing the Purchase Contract. Know the total price of your car selection with all the add on fees. More
by ejmp337
Employees Worked With
Grant
September 09, 2022
However I still feel uncomfortable about the price reduction: a few things were re-entered back on when paperwork was completed. I questioned this and the explanation was not convincing. In the end I reduction: a few things were re-entered back on when paperwork was completed. I questioned this and the explanation was not convincing. In the end I felt the price was fair. I am still trying to get the registration fee the dealer charged even though my trades registration said "Except" on registration fee's as I am 100% disabled Veteran. Dmv will take forever in returning the $647.00. Should not been collected. All I can offer is take your time and ask questions before signing the contract. Qs the day wears down, so do you. More
by cptfacooper
Employees Worked With
I rather not name those who helped get the sale done. If the dealer cares enough, he can look it up.
August 15, 2022
Went to Livermore ford to get a truck even though I thought it to be impossible under my circumstances. Rich and the management team went to work hard and went above and beyond to see that I could get thought it to be impossible under my circumstances. Rich and the management team went to work hard and went above and beyond to see that I could get in the truck I wanted. I would never ever have thought it to be possible, but thanks to them, today I drive a Ram 1500. These guys went above and beyond and I will refer everyone and anyone to them because I know how hard they worked for me and they made it seem like no challenge couldn't be accomplished. I will definitely be back if and when I need anything to drive. Thank you all again. More
by McCraney
Employees Worked With
Alli, rich, and management
