Lithia Volkswagen of Reno - Service Center

Great Service We will continue to use Reno Lithia VW because they always step-up show their integrity. Carlos Dominguez is our service advisor since 2018. He is ve We will continue to use Reno Lithia VW because they always step-up show their integrity. Carlos Dominguez is our service advisor since 2018. He is very professional, respectful and knowledgeable makes sure we are satisfied by following-up. Great job Carlos! Love the new facility and drop-off and pick-up service. Thanks for the overall great experience Roy & Lorraine Hook More

Great service, Car runs great. Just had 70,000 mile service done. Ray was helpful and was very knowledgeable. Will return here for the next service. Thanks! Car runs great. Just had 70,000 mile service done. Ray was helpful and was very knowledgeable. Will return here for the next service. Thanks! More

Yes I would like to recommend This service center We were treated very nice by all of your staff. We are also pleased with Lithia VW service and Vehicles We have had a great time with all of you Me We were treated very nice by all of your staff. We are also pleased with Lithia VW service and Vehicles We have had a great time with all of you Merry Christmas and Happy New Year See you again Claudia Perry More

Service writer Raymond was great. Nice new dealership building and location. Definite improvement over pervious shop. Mechanical work completed in a reasonable time (recall work) and Nice new dealership building and location. Definite improvement over pervious shop. Mechanical work completed in a reasonable time (recall work) and Raymond kept me updated as to progress and ETA of completion. Overall a good experience. More

Pleasant, timely. I dealt with Colt Faupel in the Service Department. He was very helpful, checked on the progress of my car and frequently reported back to me. I ap I dealt with Colt Faupel in the Service Department. He was very helpful, checked on the progress of my car and frequently reported back to me. I appreciated the way he handled my "service department" experience. Also, Carlos in the Service Department also acknowledged me with a friendly hello, I had dealt with Carlos in the past, and was surprised he knew my name. More

The whole service team is wonderful! Always a great experience! Prompt to address my service and repair needs. I love my Jetta and will be back for another soon! experience! Prompt to address my service and repair needs. I love my Jetta and will be back for another soon! More

Polite, Respectful, and Efficient - Can't ask for better Colt helped me to buy my car, so it was great to see him extra early on a Saturday morning! I ended up doing the 30K service which wasn't overly expen Colt helped me to buy my car, so it was great to see him extra early on a Saturday morning! I ended up doing the 30K service which wasn't overly expensive, but it was definitely worth the cost. Hopefully the 40K wont be needed until after my wedding... <3 More

friendly and attentive service Carlos greeted me in a very friendly way as soon as I came in the door. In for an oil change, I had to sit and wait for some time. Carlos was very a Carlos greeted me in a very friendly way as soon as I came in the door. In for an oil change, I had to sit and wait for some time. Carlos was very attentive and helpful when I asked if he check on the tire pressure light, He found and marked a small leak for my tire people to repair. He made me feel very welcome in the shop, which is not something we see much of nowadays. More

Great service! Colt was very helpful and informative getting me on track with my services! My car is a 2011 with very low miles. He got me caught up with minimal service and a list of what’s to come. Ma getting me on track with my services! My car is a 2011 with very low miles. He got me caught up with minimal service and a list of what’s to come. Made me feel even better about my purchase! More

Excellent customer service We were very pleased with the timely and efficient service we receive at Lithia VW of Reno. We got or car back sooner than had been estimated. We were very pleased with the timely and efficient service we receive at Lithia VW of Reno. We got or car back sooner than had been estimated. More