Lithia Volkswagen of Reno - Service Center

The new facility is awesome.The staff is both friendly and helpful. My experience was seamless.The precautions taken with regard to Covid were sufficient enough without being overwhelming. I felt protecte and helpful. My experience was seamless.The precautions taken with regard to Covid were sufficient enough without being overwhelming. I felt protected and safe. Thank you for all that you do. More

Excellent care and attitudes My visits to Reno VW have been exactly perfect since my horrible delivery day experience which came with the check engine light on just 24 hrs. after My visits to Reno VW have been exactly perfect since my horrible delivery day experience which came with the check engine light on just 24 hrs. after picking up my new car. I felt there was only the individual who was dishonest about loaner vehicles and how they are offered since I have quite a winter commute. I have had nothing but top notch service from Reno Lithia VW after that and can say now it was clearly the individual and not the dealerships employee attitude as a whole. Thank you More

I’ve done business with these guys for 30+ years, there’s always problems to take care of but overall they do a very good job. always problems to take care of but overall they do a very good job. More

Richie is awesome as always! Helped us the first time for the intake and now plan to come back regularly for my vehicle with Richie the intake and now plan to come back regularly for my vehicle with Richie More

Great Customer Service, Everyone was happy and helpful throughout my experience… Thank you very much for your assistance, I’m loving the sports car I’m In...Happy happy joy joy throughout my experience… Thank you very much for your assistance, I’m loving the sports car I’m In...Happy happy joy joy More

The new site is easy to access. Clean and bright. Friendly staff. Positive experience. Employees will work with you so that your satisfied with The service. Friendly staff. Positive experience. Employees will work with you so that your satisfied with The service. More

Worst service ever on Winnebago Rialta air conditioning Took my 1996 VW Winnebago Rialta, with a 2.5 liter 5 cylinder gasoline engine, in to have the air conditioning serviced. Almost $1000 later, air cond Took my 1996 VW Winnebago Rialta, with a 2.5 liter 5 cylinder gasoline engine, in to have the air conditioning serviced. Almost $1000 later, air conditioning didn't work. They had one guy diddling around with it in a service bay, spraying lube on engine parts. If I did not live in Bishop, 250 miles away, I would have sued them in small claims court. Hard to believe they are still in business. Now, it is serviced in Bakersfield, where it was diagnosed and fixed. Next year, she'll be registered as a California historic vehicle, no thanks to Lithia. Avoid at all costs. More

Most efficient, friendly and knowledgeable service staff. A L.O.F. service with tire rotation and a recall order were performed in this spacious new facility in a timely fashion in a very pleasant atmosphere A L.O.F. service with tire rotation and a recall order were performed in this spacious new facility in a timely fashion in a very pleasant atmosphere. More

Warranty repair They kept me informed on progress and content me when there were delays in completion and gave me options based on how fast I needed my card. They kept me informed on progress and content me when there were delays in completion and gave me options based on how fast I needed my card. More

Best Lithia Dealership! To be honest, I haven’t had the best experience with other Lithia dealerships; however, when I needed to get a new car after getting in basically a he To be honest, I haven’t had the best experience with other Lithia dealerships; however, when I needed to get a new car after getting in basically a head-on collision (Subaru Crosstrek vs. Dodge Ram Truck... guess who won?), Chance Kazan was probably the most low-key salesperson I’ve ever met. Terrific for me in a stressful situation. Your dealership did not have the color vehicle I wanted and Chance never pressured me, which I appreciated. I ended up getting my vehicle from another Lithia dealership in Oregon (another story in and of itself). Once your dealership moved to its new location, I reconnected with Chance and he recommended Carlos Dominguez for my service. Carlos is terrific - friendly, efficient and professional. He took good care of my car and me. Thank you for putting my faith back into the Lithia brand. More