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177 Reviews of Lithia Volkswagen of Reno - Service Center
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August 29, 2020
Have gone the extra mile with my Atlas! Can’t thank Lithia VW and Carlos for making sure my cars repairs were done correctly and excellent communication! Lithia VW and Carlos for making sure my cars repairs were done correctly and excellent communication! More
by powder9
July 31, 2020
I take my GM product to the VW Lithia dealer because I like their service department far better than their Jeep counterpart where I bought my used vehicle. The VW people answer their phones promptly, and like their service department far better than their Jeep counterpart where I bought my used vehicle. The VW people answer their phones promptly, and they service my vehicle promptly even though it is of another make. Thanks VW for your service. More
by MammasanEva
Employees Worked With
Carlos Dominguez
July 15, 2020
We were especially pleased to be able to come in right away for. an oil change without having to make an appointment. The work was done efficiently. away for. an oil change without having to make an appointment. The work was done efficiently. More
by Magdalenabattig
Employees Worked With
Carlos Dominguez
June 28, 2020
Richie Masangcay was professional, courteous and so informative about the repairs to our car. He followed up promptly. Definitely would recommend this service department at this dealership. informative about the repairs to our car. He followed up promptly. Definitely would recommend this service department at this dealership. More
by L. Medal
Employees Worked With
Richie Masangcay
June 27, 2020
Very helpfull, pacient, do whatever it takes to please clients great customer service would definitely come back! They’re the best. Pleasure doing business with them. !!!!! clients great customer service would definitely come back! They’re the best. Pleasure doing business with them. !!!!! More
by Jonathanreyes6619
Employees Worked With
Eric Eiler, Efren Gonzalez, Nabil Shamon
June 12, 2020
The team you guys have at Volkswagen are so awesome and welcoming, I really enjoy the great job that is done at this location, best experience ever welcoming, I really enjoy the great job that is done at this location, best experience ever More
by d.lomas2196
Employees Worked With
Other Employees :
Eric Eiler, Ray Gonzalez, S. David Wolpe, Misael “Chuy” Garcia
May 29, 2020
Guy Horton was very pleasant to work with and got back to me right away regarding a possible purchase and service on my car. Excellent customer service skills. me right away regarding a possible purchase and service on my car. Excellent customer service skills. More
by ptsublett
May 28, 2020
Great service. Covered everything I needed plus recall item. Very helpful and explained each item clearly and identified all costs Would recommend service to others. item. Very helpful and explained each item clearly and identified all costs Would recommend service to others. More
by stevenedwardcadh
Employees Worked With
May 24, 2020
Excellent experience Great experience, excellent service provided by Guy Horton. The service provided was also excellent. I will definitely recommend the dealership to my Great experience, excellent service provided by Guy Horton. The service provided was also excellent. I will definitely recommend the dealership to my friends. and really mean that, More
by K-35Bonanza
May 22, 2020
Arrived a little early for my 20K mile appointment and they took me right away. Service took less than 2 hours. Everything fine (but I do miss the complimentary wash). they took me right away. Service took less than 2 hours. Everything fine (but I do miss the complimentary wash). More
by Terasaki
Employees Worked With
