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179 Reviews of Lithia Volkswagen of Reno - Service Center
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September 15, 2020
The oil and filter change was done fast(it was only like 40 minutes and I was texted that my car oil / filter change was done) and with the oil level right in correct dip stick or oil checking range, and th 40 minutes and I was texted that my car oil / filter change was done) and with the oil level right in correct dip stick or oil checking range, and the technician cleared my TPMS light after adding air to my rear tires. However, I took my car in with a wArning code”fault with vehicle lights “and I was hoping tech or service writer would call me with cost to fix this issue(both air dam area , driving lights will not turn on presently); but this light fault / no driving lights issue was completely overlooked. C . Scranton a 2015 Golfsportwagen enthusiast!! More
by CScranton
Employees Worked With
Amy Briggs
September 12, 2020
The lady was helpful and friendly. She showed me how to reset the tire alarm and they provided a complimentary shuttle to take me home. Maintenance did a great job as well. Staff was well informed. reset the tire alarm and they provided a complimentary shuttle to take me home. Maintenance did a great job as well. Staff was well informed. More
by Laurence
Employees Worked With
Amy Briggs
August 29, 2020
Have gone the extra mile with my Atlas! Can’t thank Lithia VW and Carlos for making sure my cars repairs were done correctly and excellent communication! Lithia VW and Carlos for making sure my cars repairs were done correctly and excellent communication! More
by powder9
Employees Worked With
Carlos Dominguez, Amy Briggs
July 31, 2020
I take my GM product to the VW Lithia dealer because I like their service department far better than their Jeep counterpart where I bought my used vehicle. The VW people answer their phones promptly, and like their service department far better than their Jeep counterpart where I bought my used vehicle. The VW people answer their phones promptly, and they service my vehicle promptly even though it is of another make. Thanks VW for your service. More
by MammasanEva
Employees Worked With
Carlos Dominguez
July 15, 2020
We were especially pleased to be able to come in right away for. an oil change without having to make an appointment. The work was done efficiently. away for. an oil change without having to make an appointment. The work was done efficiently. More
by Magdalenabattig
Employees Worked With
Carlos Dominguez
June 28, 2020
Richie Masangcay was professional, courteous and so informative about the repairs to our car. He followed up promptly. Definitely would recommend this service department at this dealership. informative about the repairs to our car. He followed up promptly. Definitely would recommend this service department at this dealership. More
by L. Medal
Employees Worked With
Richie Masangcay
June 27, 2020
Very helpfull, pacient, do whatever it takes to please clients great customer service would definitely come back! They’re the best. Pleasure doing business with them. !!!!! clients great customer service would definitely come back! They’re the best. Pleasure doing business with them. !!!!! More
by Jonathanreyes6619
Employees Worked With
Eric Eiler, Efren Gonzalez, Nabil Shamon
June 12, 2020
The team you guys have at Volkswagen are so awesome and welcoming, I really enjoy the great job that is done at this location, best experience ever welcoming, I really enjoy the great job that is done at this location, best experience ever More
by d.lomas2196
Employees Worked With
Eric Eiler, Ray Gonzalez, Guy Horton, S. David Wolpe, Matt York, Misael “Chuy” Garcia, Evan Doyle
May 29, 2020
Guy Horton was very pleasant to work with and got back to me right away regarding a possible purchase and service on my car. Excellent customer service skills. me right away regarding a possible purchase and service on my car. Excellent customer service skills. More
by ptsublett
Employees Worked With
Guy Horton, Amy Briggs
May 28, 2020
Great service. Covered everything I needed plus recall item. Very helpful and explained each item clearly and identified all costs Would recommend service to others. item. Very helpful and explained each item clearly and identified all costs Would recommend service to others. More
by stevenedwardcadh
Employees Worked With
Amy Briggs
