Lithia Volkswagen of Reno - Service Center

The lady was helpful and friendly. She showed me how to reset the tire alarm and they provided a complimentary shuttle to take me home. Maintenance did a great job as well. Staff was well informed. reset the tire alarm and they provided a complimentary shuttle to take me home. Maintenance did a great job as well. Staff was well informed. More

Have gone the extra mile with my Atlas! Can’t thank Lithia VW and Carlos for making sure my cars repairs were done correctly and excellent communication! Lithia VW and Carlos for making sure my cars repairs were done correctly and excellent communication! More

I take my GM product to the VW Lithia dealer because I like their service department far better than their Jeep counterpart where I bought my used vehicle. The VW people answer their phones promptly, and like their service department far better than their Jeep counterpart where I bought my used vehicle. The VW people answer their phones promptly, and they service my vehicle promptly even though it is of another make. Thanks VW for your service. More

We were especially pleased to be able to come in right away for. an oil change without having to make an appointment. The work was done efficiently. away for. an oil change without having to make an appointment. The work was done efficiently. More

Richie Masangcay was professional, courteous and so informative about the repairs to our car. He followed up promptly. Definitely would recommend this service department at this dealership. informative about the repairs to our car. He followed up promptly. Definitely would recommend this service department at this dealership. More

Very helpfull, pacient, do whatever it takes to please clients great customer service would definitely come back! They’re the best. Pleasure doing business with them. !!!!! clients great customer service would definitely come back! They’re the best. Pleasure doing business with them. !!!!! More

The team you guys have at Volkswagen are so awesome and welcoming, I really enjoy the great job that is done at this location, best experience ever welcoming, I really enjoy the great job that is done at this location, best experience ever More

Guy Horton was very pleasant to work with and got back to me right away regarding a possible purchase and service on my car. Excellent customer service skills. me right away regarding a possible purchase and service on my car. Excellent customer service skills. More

Great service. Covered everything I needed plus recall item. Very helpful and explained each item clearly and identified all costs Would recommend service to others. item. Very helpful and explained each item clearly and identified all costs Would recommend service to others. More

Excellent experience Great experience, excellent service provided by Guy Horton. The service provided was also excellent. I will definitely recommend the dealership to my Great experience, excellent service provided by Guy Horton. The service provided was also excellent. I will definitely recommend the dealership to my friends. and really mean that, More