Lithia Volkswagen of Reno - Service Center

Service Review Carlos was wonderful in the Service Department. He kept in contact with me while we were waiting for a part. Very satisfied with the service. Carlos was wonderful in the Service Department. He kept in contact with me while we were waiting for a part. Very satisfied with the service. More

VW Service experience From my initial phone call to VW through the entire maintenance process, I was extremely impressed by your VW service team. They were very patient wi From my initial phone call to VW through the entire maintenance process, I was extremely impressed by your VW service team. They were very patient with me on the phone as they explained my options, carefully explained how the specific repair would make the car run more smoothly, and they finished the repairs well ahead of the timeframe that I was initially given. Carlos was especially helpful, and I have nothing but praise for your service team More

My Thanks to Carlos and Cody! Carlos and Cody (in the Service Department) genuinely understand the importance of the "customer experience" . . . and both of them go above and beyon Carlos and Cody (in the Service Department) genuinely understand the importance of the "customer experience" . . . and both of them go above and beyond to answer your questions and build your trust. They are exceptional people and very skilled when it comes to there respective jobs. More

Friendly Service The service staff was very friendly and helpful. They were great to work with. Thanks for everything Lithia of Reno you were great to work with! The service staff was very friendly and helpful. They were great to work with. Thanks for everything Lithia of Reno you were great to work with! More

Best in out service anywhere. The courtesy and professionalism was best of 5 most recent VW experience. Thanks for slipping us in.....and getting us out on time.....we will be back The courtesy and professionalism was best of 5 most recent VW experience. Thanks for slipping us in.....and getting us out on time.....we will be back. Follow up on tires was over and above expectation. More

V good As I said in the previous review, I was v satisfied with the oil change service, and the other checking points for a 10000 miles car.Not a big dealer, As I said in the previous review, I was v satisfied with the oil change service, and the other checking points for a 10000 miles car.Not a big dealer, but good working ethics technicians and mechanics.I hope at the next review to leave the same good review :). I do not remember the lady's name...It was not Keller... More

Another outstanding service by Reno VW As always Lithia Volkswagen of Reno performed the service on my 2004 Passat in an outstanding manner. Only Lithia Volkswagen of Reno may service my Pa As always Lithia Volkswagen of Reno performed the service on my 2004 Passat in an outstanding manner. Only Lithia Volkswagen of Reno may service my Passat. Bet Regards, Richard More

Easy in and out, helpful. Brought our Jetta in for the lifetime oil Change and inspection and they were very thorough in their report on our car. The only thing I might point o Brought our Jetta in for the lifetime oil Change and inspection and they were very thorough in their report on our car. The only thing I might point out is they made us aware of potential future problems in the report, but did not really explain to us the urgency of said problems. For instance, serpentine belt needs replacing. Other than, they were fast and friendly - very satisfied with our experience. More

Needed to get Windows and door fixed while still under warra Came in with a clicking hinge and two squeaking Windows. Was able to fix one door had to come back for the other. Due to my inconvinience I was give. Came in with a clicking hinge and two squeaking Windows. Was able to fix one door had to come back for the other. Due to my inconvinience I was give. A free oil change. Came back they did the oil change and orders parts for other window More

Thank you. My first oil change, and it was free !! Jade was helpful and friendly. The keurig was great while I waited. Thank you again for a great experience. My first oil change, and it was free !! Jade was helpful and friendly. The keurig was great while I waited. Thank you again for a great experience. More