Lithia Volkswagen of Reno - Service Center

Carlos Dominguez's outstanding Management and Service! As always Carlos performed his management services in an outstanding manner. The dealership is lucky to have Carlos on board. I will always bring both As always Carlos performed his management services in an outstanding manner. The dealership is lucky to have Carlos on board. I will always bring both of my VW's to Carlos for service. More

30000 mile service. Brendan was very courteous and helpful. He explained what was needed and what was done to my vehicle afterwards.I got my car back a few hours later a Brendan was very courteous and helpful. He explained what was needed and what was done to my vehicle afterwards.I got my car back a few hours later and I thought I had a very pleasant experience. More

Excellent Julie. was very kind and helpful and charged me properly for the work I had done! I very much appreciate her and the professional way she conducted he Julie. was very kind and helpful and charged me properly for the work I had done! I very much appreciate her and the professional way she conducted herself. Thank You Julie!! More

Service Dept. performed my 30,000 mile service. Brendan was super to deal with and extremely helpful. My work was performed in a timely fashion, with the ca Dept. performed my 30,000 mile service. Brendan was super to deal with and extremely helpful. My work was performed in a timely fashion, with the car being returned sparkling clean. Great Job! More

Oil change The staff at Lithia Volkswagen are always top-notch friendly helpful receptive to your needs Julie in service does a great job. I would recommend the The staff at Lithia Volkswagen are always top-notch friendly helpful receptive to your needs Julie in service does a great job. I would recommend them to all friends and family. More

Excellent service Dept. Service department staff was prompt and helpful. All of my concerns and questions were addressed and answered to my satisfaction. I would recommend to Service department staff was prompt and helpful. All of my concerns and questions were addressed and answered to my satisfaction. I would recommend to anyone wanting to have service done on their VW. More

Don't remember Overall good. In and out. straight forward. Hoping that the 30 mile was included but apparently not. I also received some help regarding the sale or t Overall good. In and out. straight forward. Hoping that the 30 mile was included but apparently not. I also received some help regarding the sale or trade in on my TDI. Thank you More

Had to get an oil change. It's always "iffy" going in here for service. I've had a few experiences with the shop that makes me not trust their integrity. I've expressed this It's always "iffy" going in here for service. I've had a few experiences with the shop that makes me not trust their integrity. I've expressed this with the manager. The only reason I continue to come back is because I bought the lifetime oil service when I bought the car. This visit was an improvement. Brian was very nice and professional. I don't see his name in the list below, he had a unique last name that I am not going to even attempt to spell. I appreciate the work, and his professionalism. More

Friendly service, Friendly, convenient drop off, worked on vehicle immediately without appointment. knowledgeable, everything was handled very efficiently. I was surpri Friendly, convenient drop off, worked on vehicle immediately without appointment. knowledgeable, everything was handled very efficiently. I was surprised I did not have to wait on a Saturday. More

The staff and service was excellent The staff was friendly and helpful. They worked with me and got done what I needed done. The car was ready quickly and the whole process was easy. The staff was friendly and helpful. They worked with me and got done what I needed done. The car was ready quickly and the whole process was easy. More