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Lithia Volkswagen of Reno

Reno, NV

Overview
Reviews
Vehicles
4.8
580 Reviews
Why Buy Here? Our Sparks and Carson City customers are loyal to Lithia Volkswagen of Reno for a number of reasons: our extensive inventory of new and quality pre-owned vehicles, our hardworking finance department, and our onsite service center.
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1050 E Plumb Ln

Reno, NV

89502

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Showing 580 reviews

October 21, 2023

Fantastic customer service they did everything they could to get me in a car. Great job More

by dadlovesdelilah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Decker, Randy Maddy, Christopher Osorio, Jayquan Jackson, Colton Felix-Olais, Brent Lister, Andre Ribeiro, teddy HERNANDEZ
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Jan 22, 2024 -

Lithia Volkswagen of Reno responded

We value your feedback here at Lithia Volkswagen of Reno. It is so nice to see that our team was able to you into a care you wanted. Please come back and see us for all of your automotive needs.

October 21, 2023

Chris was outstanding. The whole team can through for me. I would tell everyone to go here first. Thank you team. More

by Michaelhajkowski60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Decker, Christopher Osorio, Jayquan Jackson, Colton Felix-Olais, Andre Ribeiro, teddy HERNANDEZ
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Oct 21, 2023 -

Michaelhajkowski60 responded

Thank you again

Oct 22, 2023 -

Lithia Volkswagen of Reno responded

Michael, thank you for sharing this stellar review and recommendation. Our team is thrilled to have provided you with an outstanding experience. We hope to work with you more in the future.

October 16, 2023

Everyone at this dealership were very kind. I highly recommend this location. A great experience! More

by kristine.a.coli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Horton, Randy Maddy
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Oct 16, 2023 -

kristine.a.coli responded

I highly recommend this dealership. They made buying a car a great experience.

October 16, 2023

Excellent service, understanding, punctual, timely, friendly, and onsiderate. Plan to to continue working with the group in the future as well. Dr.Dikin More

by Matthew Dikin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson, Andre Ribeiro
Report | Print
Oct 17, 2023 -

Lithia Volkswagen of Reno responded

Hello, Matthew, and thank you for this great five-star review! We are thrilled our team of professionals was friendly, considerate, and understanding while provided timely and efficient service during your visit. We appreciate your business, and we hope to see you again at Lithia Volkswagen of Reno.

Oct 17, 2023 -

Matthew Dikin responded

thank you

October 15, 2023

Alyssa is very helpful salesperson and the manager did his best to meet my expectations. More

by sleon.0987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Horton, Alyssa Decker, Brent Lister
Report | Print
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

Our team strives to provide a helpful five star experience to all of our customers. Thank you for taking time to recognizing them. Come back and see us at Lithia Volkswagen of Reno.

October 15, 2023

Guy was communicative with us via email for weeks before we came in. He was patient and answered all our questions as we decided which vehicle we wanted. The purchase process was rather easy, no high pressu More

by dpallante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Horton, Evan Doyle, Preston Davidson, Brent Lister
Report | Print
Oct 16, 2023 -

Lithia Volkswagen of Reno responded

Hello, we really appreciate your positive review. It brings us joy to learn that our Sales Team was patient and answered all of your questions during your easy process. Your business is valued and we look forward to seeing you again at Lithia Volkswagen of Reno.

October 14, 2023

Everyone at this dealership is so helpful and kind. I have walked in several times and I am always greeted right away and with a smile. Guy was an amazing help throughout the whole process of purchasin More

by Dustin Coli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Horton, Preston Davidson
Report | Print
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

Thank you for choosing our team at Lithia Volkswagen of Reno for the purchase of your car. We appreciate the five-stars and are so glad to see we were able to provide you with an amazing experience from start to finish.

October 12, 2023

Very good customer service they deliver to house they were very amazing I love the new car they have picked to replace my totalled one More

by destinywestley6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Briggs, Corey Wild, Christian Valadez, Craig Phillips, Alyssa Decker, Hannah Rochna, Christopher Osorio, Jayquan Jackson, Colton Felix-Olais, Andre Ribeiro
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Oct 12, 2023 -

Lithia Volkswagen of Reno responded

Hi Destiny, thank you for your wonderful review and rating! We are so glad that you had an amazing experience getting your vehicle delivered by our team at Lithia Volkswagen of Reno and we hope you enjoy your new vehicle. Have a great rest of your day.

October 11, 2023

Great experience. Great focus on the customer, listened to what we needed, and then delivered on it all. More

by bryansettje
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson, Alyssa Decker, Randy Maddy, Christopher Osorio, Jayquan Jackson, Colton Felix-Olais, Andre Ribeiro, Omar Munoz
Report | Print
Oct 11, 2023 -

Lithia Volkswagen of Reno responded

Hello. We are so pleased that you had a positive experience with Lithia Volkswagen of Reno. Thank you for your review noting the great experience and customer-focused service you received here with us.

September 24, 2023

If I could give 6 stars I would. Chris, Teddy, Preston did an excellent job getting me out of a vehicle I got screwed over with. Would 100% go back here again and I would recommended More

by Renslow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson, Christopher Osorio, Omar Munoz
Report | Print
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