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Lithia Volkswagen of Reno
Reno, NV
580 Reviews
Why Buy Here?
Our Sparks and Carson City customers are loyal to Lithia Volkswagen of Reno for a number of reasons: our extensive inventory of new and quality pre-owned vehicles, our hardworking finance department, and our onsite service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 580 reviews
January 29, 2024
Friendly, Efficient, Exceptional Customer Service, They really go the extra mile for their customers, thank you really go the extra mile for their customers, thank you More
by richmondallister23
Employees Worked With
Amy Briggs, Preston Davidson, Christian Valadez, Craig Phillips, Randy Maddy, Hannah Rochna, Christopher Osorio, Jayquan Jackson, Brent Lister, Andre Ribeiro
January 12, 2024
This was a very easy very easy process. They respected me, my time and my intelligence. It was very straightforward and there were no underhanded tactics. They respected me, my time and my intelligence. It was very straightforward and there were no underhanded tactics. More
by aemarich
Employees Worked With
Alyssa Decker, Randy Maddy, Brent Lister
January 10, 2024
There was only one key with the car. It cost my son $250 to get a second key made. Lithia should pick up that tab...there should always be 2 keys with a car. Andre was great...this wa It cost my son $250 to get a second key made. Lithia should pick up that tab...there should always be 2 keys with a car. Andre was great...this was my only gripe.... More
by mlttruckee
Employees Worked With
Preston Davidson, Andre Ribeiro
December 31, 2023
Andre was great to work with over the phone and at the dealership. He was patient with us and our decision to purchase a new car for our growing family. Thank you Andre!! dealership. He was patient with us and our decision to purchase a new car for our growing family. Thank you Andre!! More
by Kimberly
Employees Worked With
Andre Ribeiro
December 24, 2023
We came in to just LOOK. We were browsing the used vehicle’s and looking at our options for 3rd row seating for when we were ready to make our purchase in a couple months whe We were browsing the used vehicle’s and looking at our options for 3rd row seating for when we were ready to make our purchase in a couple months when we were better prepared to make a larger payment than what we have. As you see by the picture we have a large family and needed a vehicle that better fit our family! The Sonata was just too small. Andre swooped us up. We agreed to run numbers just to see what we needed to be prepared for. We did not have a down payment and only a trade in that we were upside down in. Andre and 2 finance guys really worked hard and got us taken care of even with down payment assistance. It was a great deal and we ended up purchasing the vehicle a couple days later. We’ve officially had it for almost a week now and our family is very happy with it. We love the comfort of knowing that if anything goes wrong with our vehicle (aside from wear and tear of course) they will take care of us. More
by Amber Lee
Employees Worked With
Andre Ribeiro
