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Lithia Volkswagen of Reno

Reno, NV

4.8
579 Reviews
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1050 E Plumb Ln

Reno, NV

89502

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Showing 579 reviews

January 13, 2024

Great experience, Guy and Randy super nice quick and efficient. They both worked hard to get me a great deal. Great job! More

by ldfergg1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Maddy
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

We appreciate the positive feedback about your experience with Guy and Randy at Lithia Volkswagen of Reno. It's good to hear they offered efficient service and were able to secure a great deal for you. Thanks for letting us know!

January 12, 2024

This was a very easy very easy process. They respected me, my time and my intelligence. It was very straightforward and there were no underhanded tactics. More

by aemarich
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alyssa Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Maddy, Brent Lister
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

We appreciate your positive sentiments about the straightforward experience with Lithia Volkswagen of Reno. Our team prides itself on respecting all customers' time and intelligence, and we are glad this was reflected in your visit. Thank you for choosing us.

January 10, 2024

There was only one key with the car. It cost my son $250 to get a second key made. Lithia should pick up that tab...there should always be 2 keys with a car. Andre was great...this wa More

by mlttruckee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Ribeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

Hello, We sincerely appreciate you taking the time to provide your feedback for us at Lithia Volkswagen of Reno. Our goal is to ensure that all of our guests have five-star buying experiences. If you would like to discuss the feedback you've shared regarding your vehicle's second key, please feel free to contact me. Thank you, S. David Wolpe General Manager swolpe@lithia.com

January 05, 2024

Inside was ver clean and nice! Seller was straight forward and I appreciated that! Thank you for the good experience. More

by gavinmatthew1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Ribeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

We're pleased to hear you liked the cleanliness of Lithia Volkswagen of Reno and our straightforward staff. Thank you for sharing your positive experience.

January 01, 2024

Great deal, and wonderful buying experience, keeping the process super simple. Thanks for helping us with our new Taos! More

by DrewG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Felix-Olais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Ribeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Maddy
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

We appreciate your glowing review for Lithia Volkswagen of Reno. The smooth process you enjoyed is important to us, and we're glad to hear that our team was able to assist in your new Taos purchase. Thank you once more.

December 31, 2023

Andre was great to work with over the phone and at the dealership. He was patient with us and our decision to purchase a new car for our growing family. Thank you Andre!! More

by Kimberly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Ribeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

It's good to hear that you found working with our Lithia Volkswagen of Reno team beneficial. It sounds like the phone and dealership experiences went smoothly for your family. We appreciate your feedback and thank you for choosing us to find your new car.

December 29, 2023

Guy worked with us and found the vehicle we wanted and at the price we were willing to pay. More

by Jgradecki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

It's great to hear that Lithia Volkswagen of Reno met your needs with our vehicle selection and pricing. We appreciate your positive feedback.

December 24, 2023

We came in to just LOOK. We were browsing the used vehicle’s and looking at our options for 3rd row seating for when we were ready to make our purchase in a couple months whe More

by Amber Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Ribeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

Thank you for choosing Lithia Volkswagen of Reno for your vehicle needs. We are pleased to know that Andre and our finance team were able to help accommodate your family's needs with a 3rd row seating car. The continued satisfaction with the purchased vehicle gives us great confidence in the quality service we strive to provide.

December 21, 2023

Best car buying experience I have ever had and everyone who helped was fantastic. I will come back for my next car. More

by KellyG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Lister
Jan 22, 2024 -

Lithia Volkswagen of Reno responded

Thank you for your feedback. We at Lithia Volkswagen of Reno value your experience with our car sales team. Your return visits are welcome and anticipated, when in need of another vehicle.

December 18, 2023

Guy was amazing! Super thorough and made me feel at ease purchasing my new vehicle. I would highly recommend him and this experience! More

by carenroblin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Felix-Olais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Ribeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : S. David Wolpe, Randy Maddy, Jayquan Jackson, BEAU BAKER
Dec 18, 2023 -

Lithia Volkswagen of Reno responded

We're gratified to know you found our staff professional and at ease with your new vehicle purchase from Lithia Volkswagen of Reno. Hearing that we come highly recommended means a great deal. Thank you for sharing your experience.

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