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Lithia Volkswagen of Reno

Reno, NV

4.8
580 Reviews
Why Buy Here? Our Sparks and Carson City customers are loyal to Lithia Volkswagen of Reno for a number of reasons: our extensive inventory of new and quality pre-owned vehicles, our hardworking finance department, and our onsite service center.
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1050 E Plumb Ln

Reno, NV

89502

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Showing 580 reviews

March 27, 2013

I called to schedule an oil change and was able to get in within two days. Drop-off was a breeze and my car was spotless when I returned to pick it up. I had an oil change, and tire rotation scheduled and More

by marcusreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maya Keller, Maya Keller
March 20, 2013

The sales people were very informative about the car. They were friendly and did their job without being overly aggressive. Once I decided to purchase the car, the process went smoothly and quickly. More

by Susan13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney, Guy, Amos, Amos Womble
March 19, 2013

Greg Cain, service mgr. is the very best!!! Richard McCracken, mechanic, does incredible work!! The ENTIRE STAFF is immensely helpful and it makes our experience at Lithia a real JOY!! WE ARE GRATEFUL More

by susan989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cain-service manager
March 15, 2013

Mr. González was so helpful he did a phenomenal job helping me with my service I always go to him when I need work done on my Volkswagen. I will definitely come back with all my vw needs. Thanks again More

by gils26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Gonzales, Ray Gonzalez
March 09, 2013

Ray is always a joy to talk to. I believe he is an asset to your business. I came in for an oil change and it went smoothly. More

by LovingLaVidaLoca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Gonzalez, Ray Gonzalez
March 06, 2013

We are very satisfied with our service experience. Our car was brought right in and the waiting room had coffee, TV, nice couch and seating area...next thing you know, we're all done and ready to go...Gre More

by Carm2276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Steve Lanou
March 05, 2013

Everyone was marvelous from beginning to end, we were very impressed with your service and your associates. We are thrilled with our new VW Beetle Convertible, and can't wait to enjoy the summer! Thank y More

by brendagrace1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney, Ray, Eric, Maya, Eric Eiler, Maya Keller
March 03, 2013

You have gone a LONG way towards making a customer for life. I do not care for dealerships, for known reasons, but the folks I dealt with at Lithia were 110% different in a VERY positive way. They listene More

by jrirvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lanue, Steve Lanou
March 03, 2013

I received excellent service, everything went very nicely. I couldn't be happier I would recommend this dealership to my friends and I love my new car! More

by Alberta50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rossi, William Rossi
March 01, 2013

Our sales representative, Steve Disteli was outstanding. He was very helpful with arranging a test drive in the new Touareg, and he made himself available to answer our questions and eventually close the de More

by SteveGriz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Disteli, Steve Disteli