Lithia Volkswagen of Reno

The sales people were very informative about the car. They were friendly and did their job without being overly aggressive. Once I decided to purchase the car, the process went smoothly and quickly. They were friendly and did their job without being overly aggressive. Once I decided to purchase the car, the process went smoothly and quickly. More

Greg Cain, service mgr. is the very best!!! Richard McCracken, mechanic, does incredible work!! The ENTIRE STAFF is immensely helpful and it makes our experience at Lithia a real JOY!! WE ARE GRATEFUL McCracken, mechanic, does incredible work!! The ENTIRE STAFF is immensely helpful and it makes our experience at Lithia a real JOY!! WE ARE GRATEFUL TO HAVE THIS KIND OF SUPPORT STAFF!! Sincerely, Larry and Carol Demangate More

Mr. González was so helpful he did a phenomenal job helping me with my service I always go to him when I need work done on my Volkswagen. I will definitely come back with all my vw needs. Thanks again helping me with my service I always go to him when I need work done on my Volkswagen. I will definitely come back with all my vw needs. Thanks again for the great service. More

Ray is always a joy to talk to. I believe he is an asset to your business. I came in for an oil change and it went smoothly. to your business. I came in for an oil change and it went smoothly. More

We are very satisfied with our service experience. Our car was brought right in and the waiting room had coffee, TV, nice couch and seating area...next thing you know, we're all done and ready to go...Gre car was brought right in and the waiting room had coffee, TV, nice couch and seating area...next thing you know, we're all done and ready to go...Great Job! More

Everyone was marvelous from beginning to end, we were very impressed with your service and your associates. We are thrilled with our new VW Beetle Convertible, and can't wait to enjoy the summer! Thank y very impressed with your service and your associates. We are thrilled with our new VW Beetle Convertible, and can't wait to enjoy the summer! Thank you so much, we appreciate Lithia VW of Reno! More

You have gone a LONG way towards making a customer for life. I do not care for dealerships, for known reasons, but the folks I dealt with at Lithia were 110% different in a VERY positive way. They listene life. I do not care for dealerships, for known reasons, but the folks I dealt with at Lithia were 110% different in a VERY positive way. They listened to me and met my goals in a professional, intelligent, respectful way. I had already looked at 1 vehicle and had 3 more on my list that I was intent on driving but your folks made me forget all about any other vehicle make, model or dealership. The quality of the vehicle speaks for itself, your sales staff assisted me in making getting into a VW possible. IF the service is as good as the vehcile and the sale-you WILL have a customer for life, and likely several family members too. The pressure is on the service dept now! More

I received excellent service, everything went very nicely. I couldn't be happier I would recommend this dealership to my friends and I love my new car! nicely. I couldn't be happier I would recommend this dealership to my friends and I love my new car! More

Our sales representative, Steve Disteli was outstanding. He was very helpful with arranging a test drive in the new Touareg, and he made himself available to answer our questions and eventually close the de He was very helpful with arranging a test drive in the new Touareg, and he made himself available to answer our questions and eventually close the deal on a new Touareg. Steve came across as honest and seemed to really care about our car buying experience. I actually believe Steve when he says he is available for us to phone him if we have any problems or concerns in the future, or even if we need to schedule some service on our new vehicle. The Lithia corporation is lucky to have an employee like Steve Disteli. More

I appreciated Guy Horton's promptness, enthusiasm, honesty, and follow up. I met the Sales Manager briefly after I completed the paper work. It was nice for him to come meet me, I appreciated that. I honesty, and follow up. I met the Sales Manager briefly after I completed the paper work. It was nice for him to come meet me, I appreciated that. I also appreciated his effort and the staff demeanor as we worked to reach a mutually agreeable financing arrangement. I also appreciated their sensitive of my time. Thank you, Dan More