Lithia Volkswagen of Reno

Went into the dealership to look at a Hybrid Jetta and wound up purchasing a Turbo diesel Passat. Steve and Andy were both very helpful in reviewing the advantages of each vehicle and letting my wife and wound up purchasing a Turbo diesel Passat. Steve and Andy were both very helpful in reviewing the advantages of each vehicle and letting my wife and I test drive several times. They let us take our time and decide which would be best for our situation. No high pressure sales, just good information. Buying process went smoothly and the finance department people were a pleasure to deal with. I've had the car in for the 30-day double check service. The Service Manager spent time answering questions I had about the Passat and told me to call back if I had any more questions. I have really enjoyed working with Lithia Volkswagen so far! More

Truly one of the best dealerships no matter the brand I have ever worked with. Whether new or used the salesmen are exceptional. You don't buy 5 vehicles in less than a year at the same dealership unless y have ever worked with. Whether new or used the salesmen are exceptional. You don't buy 5 vehicles in less than a year at the same dealership unless you are complerely satisfied. Look forward to continuing our relationship with these guys More

I called to schedule an oil change and was able to get in within two days. Drop-off was a breeze and my car was spotless when I returned to pick it up. I had an oil change, and tire rotation scheduled and within two days. Drop-off was a breeze and my car was spotless when I returned to pick it up. I had an oil change, and tire rotation scheduled and my car was ready for the time quoted. I appreciate the great service at Lithia Volkswagen in Reno. More

The sales people were very informative about the car. They were friendly and did their job without being overly aggressive. Once I decided to purchase the car, the process went smoothly and quickly. They were friendly and did their job without being overly aggressive. Once I decided to purchase the car, the process went smoothly and quickly. More

Greg Cain, service mgr. is the very best!!! Richard McCracken, mechanic, does incredible work!! The ENTIRE STAFF is immensely helpful and it makes our experience at Lithia a real JOY!! WE ARE GRATEFUL McCracken, mechanic, does incredible work!! The ENTIRE STAFF is immensely helpful and it makes our experience at Lithia a real JOY!! WE ARE GRATEFUL TO HAVE THIS KIND OF SUPPORT STAFF!! Sincerely, Larry and Carol Demangate More

Mr. González was so helpful he did a phenomenal job helping me with my service I always go to him when I need work done on my Volkswagen. I will definitely come back with all my vw needs. Thanks again helping me with my service I always go to him when I need work done on my Volkswagen. I will definitely come back with all my vw needs. Thanks again for the great service. More

Ray is always a joy to talk to. I believe he is an asset to your business. I came in for an oil change and it went smoothly. to your business. I came in for an oil change and it went smoothly. More

We are very satisfied with our service experience. Our car was brought right in and the waiting room had coffee, TV, nice couch and seating area...next thing you know, we're all done and ready to go...Gre car was brought right in and the waiting room had coffee, TV, nice couch and seating area...next thing you know, we're all done and ready to go...Great Job! More

Everyone was marvelous from beginning to end, we were very impressed with your service and your associates. We are thrilled with our new VW Beetle Convertible, and can't wait to enjoy the summer! Thank y very impressed with your service and your associates. We are thrilled with our new VW Beetle Convertible, and can't wait to enjoy the summer! Thank you so much, we appreciate Lithia VW of Reno! More

You have gone a LONG way towards making a customer for life. I do not care for dealerships, for known reasons, but the folks I dealt with at Lithia were 110% different in a VERY positive way. They listene life. I do not care for dealerships, for known reasons, but the folks I dealt with at Lithia were 110% different in a VERY positive way. They listened to me and met my goals in a professional, intelligent, respectful way. I had already looked at 1 vehicle and had 3 more on my list that I was intent on driving but your folks made me forget all about any other vehicle make, model or dealership. The quality of the vehicle speaks for itself, your sales staff assisted me in making getting into a VW possible. IF the service is as good as the vehcile and the sale-you WILL have a customer for life, and likely several family members too. The pressure is on the service dept now! More