Lithia Volkswagen of Reno

Collaborative Effort I had been to multiple dealers looking for a new commuter car with certain features on a specific budget. Other dealers didn’t want to work with me th I had been to multiple dealers looking for a new commuter car with certain features on a specific budget. Other dealers didn’t want to work with me they just wanted to tell me how things are and that’s that. It was a huge turn off. So my next stop on the list was Lithia VW and what do you know; they were calm, kind and collaborative during the entire process. They made it easy to make a deal inside my budget and I’ll be back for sure. More

Good experience Service was quick and employees pleasant and very helpful. Our wait was short and all work done on the service was excellent. The waiting area was c Service was quick and employees pleasant and very helpful. Our wait was short and all work done on the service was excellent. The waiting area was clean and sufficient beverages and snacks. More

Quick service Great service. Very friendly. I would recommend people to visit your dealership. Great customer service. I will be bringing my car back in to your de Great service. Very friendly. I would recommend people to visit your dealership. Great customer service. I will be bringing my car back in to your dealership More

A1 Service Always amazing service! They are always Professional and on-time. Thank you for not having to dread servicing on my vehicle and giving me a ride to m Always amazing service! They are always Professional and on-time. Thank you for not having to dread servicing on my vehicle and giving me a ride to my Dr appointment while waiting. More

Poor selection of inventory I went to this dealership for the first time and I was surprised at the poor selection of cars. What a waste of my time. I went to this dealership for the first time and I was surprised at the poor selection of cars. What a waste of my time. More

Awesome Jetta My Wife Saw this beauty on line, we live in Oregon, But We drove 350 miles Because it was the car of her dreams. Well Worth the drive, sales and finan My Wife Saw this beauty on line, we live in Oregon, But We drove 350 miles Because it was the car of her dreams. Well Worth the drive, sales and finance were above and beyond informative and helpful, Will Be Returnning For Any Service Needed, yes we will Drive 350 miles For An Oil Change, there that good More

Excellent service. Above and beyond. Maya was very helpful in helping identify the issue with my car and getting it resolved. He explained everything clearly and made the experience comfo Maya was very helpful in helping identify the issue with my car and getting it resolved. He explained everything clearly and made the experience comfortable and friendly. More

My Jetta! Steve Lanou was great to deal with. He heard my desires, respected my offer and took it to the powers that be til it worked. A good deal: when you'r Steve Lanou was great to deal with. He heard my desires, respected my offer and took it to the powers that be til it worked. A good deal: when you're willing to sell and I'm willing to buy. Done. I look forward to another 3 years of happiness in my new VW! Thanks!!!. More

Shane Maya always gets our cars back in a timely maner and does a great job. He always follows up and let me know what is going on with the car. Maya always gets our cars back in a timely maner and does a great job. He always follows up and let me know what is going on with the car. More

Friendly and thorough Maya is a true professional - very thorough explanation of the service I was receiving. Provided a great explanation on the condition of my car. All e Maya is a true professional - very thorough explanation of the service I was receiving. Provided a great explanation on the condition of my car. All employees I encountered were very helpful and friendly. More