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Lithia Volkswagen of Reno

Reno, NV

4.8
579 Reviews
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1050 E Plumb Ln

Reno, NV

89502

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Showing 579 reviews

February 20, 2024

Very pleasant, well informed, to the point was a pleasure working with everyone .will always recommend this dealership and love autos I’ve bought with them. More

by soppier.inset.0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Ribeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Maddy
Feb 20, 2024 -

soppier.inset.0 responded

Thank you !!

February 18, 2024

Came in and bought a wonderful Jeep. Our salesman Guy Horton was exceptional, made me feel comfortable and confident in my purchase. Friendly and with a great personality. I will definit More

by Dondipearson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Lithia Volkswagen of Reno responded

Hello! We are happy to know our Sales Team provided you with an exceptional purchasing experience here at Lithia Volkswagen of Reno. We appreciate your business and congratulations on your new Jeep!

February 12, 2024

This dealership was very nice and respectful. Colton Felix Was really helpful and patient with us and overall just very excellent helping us leave very comfortable and happy with our decision!! More

by Irisalmazan91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Felix-Olais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Lithia Volkswagen of Reno responded

We're happy to know your time at Lithia Volkswagen of Reno was comfortable and pleasant. We thank you for commending our team's patience and helpfulness, especially during decision-making visits. Your satisfaction is our priority.

February 12, 2024

The Most Amazing Customer Services in the auto business thank you for everything!! Come to Lithia and get a vehicle More

by chucksteve703
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Felix-Olais
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Maddy, Jayquan Jackson
Feb 15, 2024 -

Lithia Volkswagen of Reno responded

We truly appreciate your positive review here at Lithia Volkswagen of Reno. We're pleased to hear that you found our customer services up to the mark. Drive safe and enjoy your new vehicle!

February 12, 2024

All staff very helpful & friendly. Brent the Sales Manager made things easy. Alyssa Decker our sales person treated us very good, and helped us with our 1 million questions. Preston More

by Lee Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Lister
Feb 15, 2024 -

Lithia Volkswagen of Reno responded

We appreciate your positive review of Lithia Volkswagen of Reno. It's great to hear how our team made things easy for you, answering your questions and maintaining clarity in the financing process. Enjoy your new Tiguan SEL R-Line!

February 09, 2024

There has always been a dread involved with buying a car at a dealership. Everyone at Lithia Volkswagen has changed that stigma. My experience was not only quick and easy, but I actually enjoyed my time the More

by Mrmojosmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Lister
Feb 15, 2024 -

Lithia Volkswagen of Reno responded

We're pleased to hear about your seamless experience at Lithia Volkswagen of Reno. Your feedback validates our team's dedication to genuine and professional interactions with customers. We appreciate your high recommendation.

February 08, 2024

Excellent dealership! Excellent customer service. Andre is friendly, knowledgeable and he made the process painless. I feel confident we got a great deal on a really nice More

by Slhsmith926
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Ribeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Lithia Volkswagen of Reno responded

We're glad to hear at Lithia Volkswagen of Reno that you had a stress-free experience and found value in your purchase. It's excellent that our team lived up to your high-quality expectations. We aim for customer satisfaction, thank you.

February 04, 2024

It was a nice experience with a very patient seller. The finance guy was very detailed. More

by pepechuy1226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Felix-Olais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Lithia Volkswagen of Reno responded

We appreciate your kind words about our team at Lithia Volkswagen of Reno. We're glad to hear you enjoyed the detailed information from our finance specialist and found us patient during the sales process. Your satisfaction is important to us.

January 30, 2024

My husband and I really enjoyed working with Alyssa Decker at Lithia Volkswagen of Reno. She was knowledgeable, professional and found the perfect vehicle for us. The sales manager, Brent Lister, got u More

by tiffanyshrock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Lister
Jan 30, 2024 -

tiffanyshrock responded

T

January 29, 2024

Friendly, Efficient, Exceptional Customer Service, They really go the extra mile for their customers, thank you More

by richmondallister23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Rochna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Ribeiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Valadez, Randy Maddy, Jayquan Jackson, Brent Lister
Jan 31, 2024 -

Lithia Volkswagen of Reno responded

We appreciate your support. It's positive reviews like this that encourage Lithia Volkswagen of Reno to go the extra mile for customers. Thank you.

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