Lithia Volkswagen of Reno

Service like family This was my families 4 time buying a Volkswagen at Lithia VW. They have always treated us with professionalism and never tried to sell us something we This was my families 4 time buying a Volkswagen at Lithia VW. They have always treated us with professionalism and never tried to sell us something we don't need. They are the neighbors of my neighborhood. Great job everyone. Looking forward to see your new state of the art location in Reno. More

Service With Integrity Steve Disteli helped us out of a nasty deal we were put into by a GM at San Diego Kearny Mesa VW. We originally went to Lithia VW and met Steve Dec 20 Steve Disteli helped us out of a nasty deal we were put into by a GM at San Diego Kearny Mesa VW. We originally went to Lithia VW and met Steve Dec 2015. He did not sell us at all. He took the time to review the Lease and actually told us not to buy. He advised to wait another year, so we had better options. We were shocked, this doesn't happen at car dealerships! We waited and recently came back to see him. He helped us into another vehicle that allows us time to pay down our loss on the Lease for a couple years and still leaves us with solid equity to work with if/when the time comes to trade it in. The entire interaction with Steve was genuine, no pressure at all, with OUR best interest 1st. A rare find!!! Steve will be who we go to for all of our vehicle needs, as long as we live in the NV area! :-) More

2016 Dodge Ram Overall good experience, except I already had financing and asked them not to run my credit, but they did anyway. I didn't industry out until later. Overall good experience, except I already had financing and asked them not to run my credit, but they did anyway. I didn't industry out until later. More

Friendly service, Friendly, convenient drop off, worked on vehicle immediately without appointment. knowledgeable, everything was handled very efficiently. I was surpri Friendly, convenient drop off, worked on vehicle immediately without appointment. knowledgeable, everything was handled very efficiently. I was surprised I did not have to wait on a Saturday. More

Wonderful experience This was my 2nd time purchasing a vehicle from Lithia Volkswagen and I have no complaints. The staff is friendly and knowledgeable.I recommend them to This was my 2nd time purchasing a vehicle from Lithia Volkswagen and I have no complaints. The staff is friendly and knowledgeable.I recommend them to all my family and friends! More

The staff and service was excellent The staff was friendly and helpful. They worked with me and got done what I needed done. The car was ready quickly and the whole process was easy. The staff was friendly and helpful. They worked with me and got done what I needed done. The car was ready quickly and the whole process was easy. More

Service Review Carlos was wonderful in the Service Department. He kept in contact with me while we were waiting for a part. Very satisfied with the service. Carlos was wonderful in the Service Department. He kept in contact with me while we were waiting for a part. Very satisfied with the service. More

VW Service experience From my initial phone call to VW through the entire maintenance process, I was extremely impressed by your VW service team. They were very patient wi From my initial phone call to VW through the entire maintenance process, I was extremely impressed by your VW service team. They were very patient with me on the phone as they explained my options, carefully explained how the specific repair would make the car run more smoothly, and they finished the repairs well ahead of the timeframe that I was initially given. Carlos was especially helpful, and I have nothing but praise for your service team More

My Thanks to Carlos and Cody! Carlos and Cody (in the Service Department) genuinely understand the importance of the "customer experience" . . . and both of them go above and beyon Carlos and Cody (in the Service Department) genuinely understand the importance of the "customer experience" . . . and both of them go above and beyond to answer your questions and build your trust. They are exceptional people and very skilled when it comes to there respective jobs. More

Friendly Service The service staff was very friendly and helpful. They were great to work with. Thanks for everything Lithia of Reno you were great to work with! The service staff was very friendly and helpful. They were great to work with. Thanks for everything Lithia of Reno you were great to work with! More