Lithia Volkswagen of Reno
Reno, NV
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Yes I would if you want a great Volkswagen. I am THRILLED with my new 2017 Bug just like I was with my 2009 and 2014. Steve Lanou is the best. He always goes above and beyond for me. Diane Ray I am THRILLED with my new 2017 Bug just like I was with my 2009 and 2014. Steve Lanou is the best. He always goes above and beyond for me. Diane Ray More
Service & Work I never have to worry about the service with Carlos is in control. I never have had a problem with Richard McCracken as the head mechanic. I never have to worry about the service with Carlos is in control. I never have had a problem with Richard McCracken as the head mechanic. More
Service is always great I've been working with Carlos and the service department for nearly four nears, they are more than accommodating, explain everything in detail, and gr I've been working with Carlos and the service department for nearly four nears, they are more than accommodating, explain everything in detail, and great people to deal with, thank you! More
Passsatttt This is our second time purchasing a car from Lithia Volkswagen of Reno. Both times we have been impressed by Steve Disteli our salesman. He has gone This is our second time purchasing a car from Lithia Volkswagen of Reno. Both times we have been impressed by Steve Disteli our salesman. He has gone above and beyond to get us what we wanted. This time we traded in our Honda Fit for a 2016 VW Passat. While trying to decide what kind of car we should get Steve took the time to explain all the differences between the cars. When we decided on the Passat he and the finance department did everything they could to get it into a price range we could afford. We were also impressed with the manager (sorry don't remember his name) he came out and fixed a couple little things on the car because it had just come in the day before. We LOVE our new car and would definitely recommend Steve and the team at Lithia Volkswagen of Reno! More
Price shock on scheduled maintenance. I called about my scheduled 30,000 mile maintenance nothing was said about cost and it wasn't covered in the warranty for my 2015. When I was checking I called about my scheduled 30,000 mile maintenance nothing was said about cost and it wasn't covered in the warranty for my 2015. When I was checking in and saw the cost and then found out that 10,00 miles later I would have to spend about the same and a lot of the item were the same. My question is why so close together and cost. More
Great Carlos, the parts department, and everyone that I have come into contact with at this dealership is friendly, knowledgable, and helpful. Pleasure to Carlos, the parts department, and everyone that I have come into contact with at this dealership is friendly, knowledgable, and helpful. Pleasure to do business with you. More
Carlos Dominguez's outstanding Management and Service! As always Carlos performed his management services in an outstanding manner. The dealership is lucky to have Carlos on board. I will always bring both As always Carlos performed his management services in an outstanding manner. The dealership is lucky to have Carlos on board. I will always bring both of my VW's to Carlos for service. More
30000 mile service. Brendan was very courteous and helpful. He explained what was needed and what was done to my vehicle afterwards.I got my car back a few hours later a Brendan was very courteous and helpful. He explained what was needed and what was done to my vehicle afterwards.I got my car back a few hours later and I thought I had a very pleasant experience. More
Excellent Julie. was very kind and helpful and charged me properly for the work I had done! I very much appreciate her and the professional way she conducted he Julie. was very kind and helpful and charged me properly for the work I had done! I very much appreciate her and the professional way she conducted herself. Thank You Julie!! More
Thank you Steve for all you have done for us. You make buying a car so easy and we never felt any pressure during the 5 times we have purchased a car from you. Tha for all you have done for us. You make buying a car so easy and we never felt any pressure during the 5 times we have purchased a car from you. Thank you More