Lithia Volkswagen of Reno

efficient friendly Enjoy working with Carlos he always takes care of me. Goes above and beyond totally appreciate his effort and personal touch. You rock Carlos Lithia Enjoy working with Carlos he always takes care of me. Goes above and beyond totally appreciate his effort and personal touch. You rock Carlos Lithia Volkswagen of Reno is lucky to have you. More

Simple, tidy car purchase Coming from out-of-state to make a used car purchase has its risks. However this transaction was one of the cleanest pre-owned automobile transactions Coming from out-of-state to make a used car purchase has its risks. However this transaction was one of the cleanest pre-owned automobile transactions I've ever had. The communication from Guy, my salesman, was clear, straightforward and easy to understand. I felt I was dealt with honestly and I could't be happier with the deal and the vehicle. Signing the papers is never fun but Eric has a friendly demeanor and made it worth the trip down from Seattle. More

Steve Disteli is the best salesman I have ever delt with! I now own 3 Volkswagens and all 3 are GREAT! The cars are very sound and reliable and get great gas mileage. Steve Disteli has sold myself, friends a I now own 3 Volkswagens and all 3 are GREAT! The cars are very sound and reliable and get great gas mileage. Steve Disteli has sold myself, friends and family cars. He listens to his customers, gives them what they ask for and will always gives you customer service after the sale. Thank you so much!. More

Best Best Best!!! The service department is so on top of their game, very accommodating, thorough and professional. Their team works well together and they are consist The service department is so on top of their game, very accommodating, thorough and professional. Their team works well together and they are consistently good. More

Great people and cars! Steve turned what was a bad experience at a prevous dealership to one of the best decisions ive made on a car purchase. He went the extra mile to help Steve turned what was a bad experience at a prevous dealership to one of the best decisions ive made on a car purchase. He went the extra mile to help me get the most for my trade-in and all of the extras i wanted on my new GTI. I will definitely be returning to Lithia Volkswagen of Reno to do business with Steve again. More

tire changes check in and tire change were great but car wash wasn't so good. I know it was dirty but a little more time would of been great. jt check in and tire change were great but car wash wasn't so good. I know it was dirty but a little more time would of been great. jt More

Salesman Steve Disteli Steve Disteli did a wonderful job....the deal almost went south, but he took over and finished with us and we got everything we wanted. This is the 6 Steve Disteli did a wonderful job....the deal almost went south, but he took over and finished with us and we got everything we wanted. This is the 6th VW we have gotten from Lithia Volkswagen. More

Steve did an amazing job. He's one xxxx of a salesperson. Great experience from beginning to end. Steve did an over the top job! Steve will Be my guy if I decide to buy another VW. I am more then happy to r Great experience from beginning to end. Steve did an over the top job! Steve will Be my guy if I decide to buy another VW. I am more then happy to refer you guys to anyone. More

Excellent customer service Efren in the sales department couldn't have been nicer. He was very helpful and not pushy. When he wasn't available to help me with the purchase, Jo Efren in the sales department couldn't have been nicer. He was very helpful and not pushy. When he wasn't available to help me with the purchase, John stepped in flawlessly. He helped me transport cars as I was trading in two. The fellow who put together all the paperwork for me and stepped me through it was also very professional. Then when I found I discovered a blown fuse in the new-to-me car two days later, another fellow named John stepped in on the spot to change the fuse and send me on my way. Great experience!. More

Carlos was the best! My service attendant Carlos was responsive to all my questions and concerns. The work was completed on time and within the budgetary estimate provided My service attendant Carlos was responsive to all my questions and concerns. The work was completed on time and within the budgetary estimate provided when I dropped the car off. Mike the shuttle driver is always great and courteous as well. More