Lithia Volkswagen of Reno

Friendly and helpful. Carlos answered all my questions. He promptly called me with an unexpected issue. He also offered a donut. Picked up my Jetta when I was told it woul Carlos answered all my questions. He promptly called me with an unexpected issue. He also offered a donut. Picked up my Jetta when I was told it would be done plus Lithia washed it. More

recall . hopefully, it will all work out good. recall of vw . Carlos was very good at getting the part that had to be ordered and getting me right in, I, liv . hopefully, it will all work out good. recall of vw . Carlos was very good at getting the part that had to be ordered and getting me right in, I, live 250 miles out of town. More

Fast and Friendly Service is fast and friendly, the prices for Service express a super affordable, did i memtion fast!!! only suggestion is to say Hi when customer arr Service is fast and friendly, the prices for Service express a super affordable, did i memtion fast!!! only suggestion is to say Hi when customer arrive in service don't leave them hanging in the wind or in this case standing outside the car in the bay whistling the sun will come out tomorrow whilst we try to figure out who helping More

Carlos is great worker and curtious Carlos explained the process in detail. And if he wasn't sure he wasn't afraid to ask his superiors. That made me trust him . I seen other people that Carlos explained the process in detail. And if he wasn't sure he wasn't afraid to ask his superiors. That made me trust him . I seen other people that lie. And get mad when they are put in the spot . But Carlos was very nice. Makes me want to ask him any questions I have in the near future. More

Perfect car for our College bound daughter! Amos was awesome to work with. Answered all our questions and made Grandma feel at ease that her granddaughter would be safe in the used VW Passat we Amos was awesome to work with. Answered all our questions and made Grandma feel at ease that her granddaughter would be safe in the used VW Passat we purchased! We were happy with the price, low miles and great condition of the car. Highly recommend, Amos is great to work with! More

Awesome!!! Leased a new car. Very pleased with the customer service. No pressure! Steve went over the lease vs. purchase. Very knowledgeable! In my case the leas Leased a new car. Very pleased with the customer service. No pressure! Steve went over the lease vs. purchase. Very knowledgeable! In my case the lease was the best way to go. Thank you Steve!!! Love my car!!!! More

Thank You, Lithia VW! Quick and very helpful visit to Lithia VW for my oil change, Staff was very friendly and I did not wait around long at all, Nice waiting room Quick and very helpful visit to Lithia VW for my oil change, Staff was very friendly and I did not wait around long at all, Nice waiting room More

First Time Leasing A Car My wife and I were very impressed with Steve Lanou. He walked us through the leasing process and got the monthly payments down to where we wanted them My wife and I were very impressed with Steve Lanou. He walked us through the leasing process and got the monthly payments down to where we wanted them, and he knows his cars too! Thanks, Steve! More

efficient friendly Enjoy working with Carlos he always takes care of me. Goes above and beyond totally appreciate his effort and personal touch. You rock Carlos Lithia Enjoy working with Carlos he always takes care of me. Goes above and beyond totally appreciate his effort and personal touch. You rock Carlos Lithia Volkswagen of Reno is lucky to have you. More

Simple, tidy car purchase Coming from out-of-state to make a used car purchase has its risks. However this transaction was one of the cleanest pre-owned automobile transactions Coming from out-of-state to make a used car purchase has its risks. However this transaction was one of the cleanest pre-owned automobile transactions I've ever had. The communication from Guy, my salesman, was clear, straightforward and easy to understand. I felt I was dealt with honestly and I could't be happier with the deal and the vehicle. Signing the papers is never fun but Eric has a friendly demeanor and made it worth the trip down from Seattle. More