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Lithia Volkswagen of Reno

Reno, NV

4.8
579 Reviews
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1050 E Plumb Ln

Reno, NV

89502

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Showing 579 reviews

June 13, 2019

Service for 2017 Passat Carlos in service was extremely helpful and my car was finished in a timely manner. Everyone was professional and courteous. Great job!!! Good experie More

by Giantsfan10!
Recommend Dealer
Yes
Employees Worked With
Carlos Dominguez
Dec 18, 2019 -

Lithia Volkswagen of Reno responded

Thank you for your kind review. S. David Wolpe General Manager

June 04, 2019

Great service from Amy in the Service Department Amy works in the service department of Reno Lithia VW and she is wonderful. She always meets me with a smile and is really great answering all my ques More

by Darlene Dishes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Briggs, Carlos Dominguez
Dec 18, 2019 -

Lithia Volkswagen of Reno responded

Thank you for your kind review. S. David Wolpe General Manager

June 01, 2019

Ray Was Great Thank you Ray as I revived a very bad diagnose from Reno Vulcanizing...basically they told me it was a $1200 to $1500 fix and Ray got it fixed for $2. More

by jfh22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Gonzalez
Dec 18, 2019 -

Lithia Volkswagen of Reno responded

Thank you for your kind review. S. David Wolpe General Manager

May 30, 2019

Laid-back, no "polished, salesman smarm!) At the time we were making our purchase we were having another VW serviced. That department was helpful and answered unasked questions - - - anticipa More

by Taylor VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Ludel, Chance Kazen, Ruben Camarena, Carlos Dominguez
Dec 18, 2019 -

Lithia Volkswagen of Reno responded

Thank you for your kind review. S. David Wolpe General Manager

May 16, 2019

Quick service success. I stopped by Lithia unannounced to have my GTI serviced. The service was completed promptly with a reminder of a minor recall the car needed. Smooth More

by Stick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Dominguez
Dec 18, 2019 -

Lithia Volkswagen of Reno responded

Thank you for your kind review. S. David Wolpe General Manager

May 13, 2019

Service My work was done in a timely manner and the staff was awesome! I will definitely come back for all my service needs. These guys are great More

by Margie 1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amos Womble, Ray Gonzalez
Dec 18, 2019 -

Lithia Volkswagen of Reno responded

Thank you for your kind review. S. David Wolpe General Manager

May 13, 2019

service We always get good service .Work is done in timely matter. We enjoy all of the employees we work with they are very easy to talk to. More

by haynes family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Gonzalez
Dec 18, 2019 -

Lithia Volkswagen of Reno responded

Thank you for your kind review. S. David Wolpe General Manager

May 08, 2019

Service I had a great experience! Carlos handled everything for me and my car was finished and washed as soon as I got back to the dealership More

by Michaelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Dominguez
Dec 18, 2019 -

Lithia Volkswagen of Reno responded

Thank you for your kind review. S. David Wolpe General Manager

May 07, 2019

Quality, quick and professional! 55K service on my 2017 Golf Alltrack. Didn't need to set an appointment, I just stopped in and the excellent service department did their job. Everyth More

by Telefred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The entire service department.
Dec 18, 2019 -

Lithia Volkswagen of Reno responded

Thank you for your kind review. S. David Wolpe General Manager

April 13, 2019

Great Service department Great Service. Very Friendly staff. i would recommend Carlos the service department representative to everyone who comes to Lithia to get there servic More

by daniel1795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Dominguez
Dec 18, 2019 -

Lithia Volkswagen of Reno responded

Thank you for your kind review. S. David Wolpe General Manager

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