Lithia Volkswagen of Reno

Oil Change Took my car in to get an oil change. Service was done in a timely manner. The customer service was outstanding and very professional. I will definitel Took my car in to get an oil change. Service was done in a timely manner. The customer service was outstanding and very professional. I will definitely be a returning customer in the future. More

I recieve the most friendly, helpful service. Every time I drop in I I'm treated like I own the place by the staff! Thankful I purchased a Volkswagen I drop in I I'm treated like I own the place by the staff! Thankful I purchased a Volkswagen More

Good service Took my car in to get an oil change. Service was done in a timely manner. Everything was completed. Will return next time my car needs to be serviced. Took my car in to get an oil change. Service was done in a timely manner. Everything was completed. Will return next time my car needs to be serviced. Great job! More

Recalls fixed The guys were very prompt and friendly and I would definitely bring my car back here for service. I had a few recalls in my car and they took care of The guys were very prompt and friendly and I would definitely bring my car back here for service. I had a few recalls in my car and they took care of all 3 and even washed my car! More

Very satisfied customer Thank you all, I'm really loving my new Jetta. As well as all the new features and new look of the vehicle. The customer service was outstanding and v Thank you all, I'm really loving my new Jetta. As well as all the new features and new look of the vehicle. The customer service was outstanding and very professional. I will definitely be a returning customer in the future. Most definitely be recommend my friends and family so they can receive the same customer satisfaction from Abraham. 10 out 10. Have a great day More

Great service! Took my wife's 2018 Alltrack in for it's first oil change and inspection. Service was prompt and the associates working there were professional. Would Took my wife's 2018 Alltrack in for it's first oil change and inspection. Service was prompt and the associates working there were professional. Would definitely recommend! More

Oil leaks in my new Golf Sportwagen Was not expecting my car to develop engine oil leaks with only 6,000 miles. I brought it in to the service department at Lithia and Ray took ownership Was not expecting my car to develop engine oil leaks with only 6,000 miles. I brought it in to the service department at Lithia and Ray took ownership of the problems and once the leaks were diagnosed he told me what needed to be done and put me in a loaner car to drive while the car was in the shop. This was on a Friday morning and parts were needed to be ordered. I was expecting this to take several days and was surprised to get a call on Monday saying my car was ready for me to pickup. I’m not pleased that a car so new would develop problems this soon and can only hope this was a one time issue and not something that is going to cause a recurring nightmare throughout my time of ownership. The bright side of this was the great service I received from Ray and the fact that if more issues happen I feel comfortable dealing with the service department and Ray in particular. More

The service department is amazing! Carlos and the service staff are always incredible! Friendly, thorough, clear communications. This is definitely the best dealership I've every done b Carlos and the service staff are always incredible! Friendly, thorough, clear communications. This is definitely the best dealership I've every done business with, thank you ! Keith Barham DeBug Computer, Inc. More

Pleasant and friendly! Previous customer, prior purchase was a 2016 Tiguan. I had nothing but trouble with the air conditioning and after 8 visits to the service department Previous customer, prior purchase was a 2016 Tiguan. I had nothing but trouble with the air conditioning and after 8 visits to the service department it still did not work properly. I hated very much having to spend more money on a newer vehicle but I am in sales and rely on having air conditioning. The new vehicle is great. More

Excellent Excellent. Amy was very helpful. Ray did a wonderful job and was very friendly. The job was performed in a timely manner and they even washed it for m Excellent. Amy was very helpful. Ray did a wonderful job and was very friendly. The job was performed in a timely manner and they even washed it for me. I am very happy with my experience. More