Lithia Volkswagen of Reno

Great Customer Service, Everyone was happy and helpful throughout my experience… Thank you very much for your assistance, I’m loving the sports car I’m In...Happy happy joy joy throughout my experience… Thank you very much for your assistance, I’m loving the sports car I’m In...Happy happy joy joy More

He was super helpful in getting my new Jetta! He made sure he did everything he could to make sure I could have a good, reliable vehicle. So much thanks! sure he did everything he could to make sure I could have a good, reliable vehicle. So much thanks! More

The new site is easy to access. Clean and bright. Friendly staff. Positive experience. Employees will work with you so that your satisfied with The service. Friendly staff. Positive experience. Employees will work with you so that your satisfied with The service. More

Worst service ever on Winnebago Rialta air conditioning Took my 1996 VW Winnebago Rialta, with a 2.5 liter 5 cylinder gasoline engine, in to have the air conditioning serviced. Almost $1000 later, air cond Took my 1996 VW Winnebago Rialta, with a 2.5 liter 5 cylinder gasoline engine, in to have the air conditioning serviced. Almost $1000 later, air conditioning didn't work. They had one guy diddling around with it in a service bay, spraying lube on engine parts. If I did not live in Bishop, 250 miles away, I would have sued them in small claims court. Hard to believe they are still in business. Now, it is serviced in Bakersfield, where it was diagnosed and fixed. Next year, she'll be registered as a California historic vehicle, no thanks to Lithia. Avoid at all costs. More

Most efficient, friendly and knowledgeable service staff. A L.O.F. service with tire rotation and a recall order were performed in this spacious new facility in a timely fashion in a very pleasant atmosphere A L.O.F. service with tire rotation and a recall order were performed in this spacious new facility in a timely fashion in a very pleasant atmosphere. More

Warranty repair They kept me informed on progress and content me when there were delays in completion and gave me options based on how fast I needed my card. They kept me informed on progress and content me when there were delays in completion and gave me options based on how fast I needed my card. More

New place on Plumb was very inviting and has the best service personal. My car was serviced on time at the rate I was quoted! service personal. My car was serviced on time at the rate I was quoted! More

Best Lithia Dealership! To be honest, I haven’t had the best experience with other Lithia dealerships; however, when I needed to get a new car after getting in basically a he To be honest, I haven’t had the best experience with other Lithia dealerships; however, when I needed to get a new car after getting in basically a head-on collision (Subaru Crosstrek vs. Dodge Ram Truck... guess who won?), Chance Kazan was probably the most low-key salesperson I’ve ever met. Terrific for me in a stressful situation. Your dealership did not have the color vehicle I wanted and Chance never pressured me, which I appreciated. I ended up getting my vehicle from another Lithia dealership in Oregon (another story in and of itself). Once your dealership moved to its new location, I reconnected with Chance and he recommended Carlos Dominguez for my service. Carlos is terrific - friendly, efficient and professional. He took good care of my car and me. Thank you for putting my faith back into the Lithia brand. More

Everyone was kind and helpful and I always love seeing Carlos and Ray! The new building is very nice and the service was super fast and easy. Carlos and Ray! The new building is very nice and the service was super fast and easy. More

Great Service We will continue to use Reno Lithia VW because they always step-up show their integrity. Carlos Dominguez is our service advisor since 2018. He is ve We will continue to use Reno Lithia VW because they always step-up show their integrity. Carlos Dominguez is our service advisor since 2018. He is very professional, respectful and knowledgeable makes sure we are satisfied by following-up. Great job Carlos! Love the new facility and drop-off and pick-up service. Thanks for the overall great experience Roy & Lorraine Hook More