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Lithia Volkswagen of Reno

Reno, NV

4.8
579 Reviews
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1050 E Plumb Ln

Reno, NV

89502

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Showing 579 reviews

May 12, 2020

John St. Clair did a great job getting me in and out of the door. The whole process was smooth and painless. I would recommend Lithia to everyone. More

by jkollar4
Recommend Dealer
Yes
Employees Worked With
Eric Eiler, John StClair II
May 12, 2020 -

Lithia Volkswagen of Reno responded

I want to thank you for taking the time share your positive experience with Lithia Volkwagen of Reno, John, and Eric! We thank you for letting us assist you the purchase of your truck. Regards, S. David Wolpe General Manager

May 12, 2020

The most down to earth people chuy was awesome him and Bernard worked tirelessly to get the job done i will come back when it’s time for next car More

by BlueGrapes
Recommend Dealer
Yes
Employees Worked With
Bernard Hargrove, Misael “Chuy” Garcia
May 13, 2020 -

Lithia Volkswagen of Reno responded

Thank you so very much for taking the time to give us such an outstanding review. Regards, S. David Wolpe General Manager

May 08, 2020

They do a good job at making sure the customer gets the beat deal possible! They are very polite, patient and understanding. They provide the best service in town by far! More

by alex_soccer1998
Recommend Dealer
Yes
Employees Worked With
Guy Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Hargrove
May 11, 2020 -

Lithia Volkswagen of Reno responded

Alex, we truly appreciate your positive feedback! Regards, S. David Wolpe General Manager

May 07, 2020

The new facility is awesome.The staff is both friendly and helpful. My experience was seamless.The precautions taken with regard to Covid were sufficient enough without being overwhelming. I felt protecte More

by Barbie
Recommend Dealer
Yes
Employees Worked With
Richie (I do not know his last name)He was great.
May 08, 2020 -

Lithia Volkswagen of Reno responded

Barbie, Thank you so much for taking the time to complete such a wonderful survey. Lithia Volkswagen of Reno couldn't be more thrilled that we were able to make you feel so comfortable during your purchase experience. Respectfully, S. David Wolpe General Manager

April 23, 2020

Excellent care and attitudes My visits to Reno VW have been exactly perfect since my horrible delivery day experience which came with the check engine light on just 24 hrs. after More

by gabe0374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Lithia Volkswagen of Reno responded

Thank you for taking the time to provide us with such a wonderful review. I will make sure we do work on the "friendliness" portion as I noticed that was 4 stars. Your input only helps us to grow even more. S. David Wolpe General Manager

April 23, 2020

I’ve done business with these guys for 30+ years, there’s always problems to take care of but overall they do a very good job. More

by JD
Recommend Dealer
Yes
Employees Worked With
Evan Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy, I always say hi to him, Carlos Dominguez
Apr 23, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to supply us with your experience at Lithia Volkswagen of Reno. I appreciate your 30 years of dedication to us and Volkswagen. S. David Wolpe General Manager

April 23, 2020

Richie is awesome as always! Helped us the first time for the intake and now plan to come back regularly for my vehicle with Richie More

by justinakirsten13
Recommend Dealer
Yes
Employees Worked With
Richie
Apr 23, 2020 -

Lithia Volkswagen of Reno responded

It makes me extremely happy to hear you had such a wonderful experience with Richie! I would like to thank you for taking the time out of your day to provide us your very pleasing review. We look forward to seeing you in the future. S. David Wolpe General Manager

April 20, 2020

Great Customer Service, Everyone was happy and helpful throughout my experience… Thank you very much for your assistance, I’m loving the sports car I’m In...Happy happy joy joy More

by Nora Marie
Recommend Dealer
Yes
Employees Worked With
Carlos Dominguez, Misael “Chuy” Garcia
Apr 20, 2020 -

Lithia Volkswagen of Reno responded

Nora, Thank you for taking the time out of your day to provide us with your wonderful review. We are so pleased that you are enjoying your new vehicle. Regards, S. David Wolpe General Manager

April 20, 2020

He was super helpful in getting my new Jetta! He made sure he did everything he could to make sure I could have a good, reliable vehicle. So much thanks! More

by swaim.ks1992
Recommend Dealer
Yes
Employees Worked With
Misael “Chuy” Garcia
Apr 21, 2020 -

Lithia Volkswagen of Reno responded

Thank you for taking the time out of your day to give us such a wonderful review. Have fun with your Jetta! S.David Wolpe General Manager

April 17, 2020

The new site is easy to access. Clean and bright. Friendly staff. Positive experience. Employees will work with you so that your satisfied with The service. More

by clarsonslp
Recommend Dealer
Yes
Employees Worked With
Carlos Dominguez
Apr 20, 2020 -

Lithia Volkswagen of Reno responded

Thank you for such a favorable review. I am so pleased that your experience with our staff was so positive. Regards, S. David Wolpe General Manager

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