Back

Lithia Volkswagen of Reno

Reno, NV

4.7
582 Reviews
Why Buy Here? Our Sparks and Carson City customers are loyal to Lithia Volkswagen of Reno for a number of reasons: our extensive inventory of new and quality pre-owned vehicles, our hardworking finance department, and our onsite service center.
Contact Dealership

1050 E Plumb Ln

Reno, NV

89502

Directions

By Type

Showing 582 reviews

May 17, 2020

Car number 3!!! I have never even bothered to look at a VW! We have purchased two vehicles from Chuy previously and he always took great care of us. This time despite my hesitation, he encouraged me to t More

by Olpupsranch
Recommend Dealer
Yes
Employees Worked With
Richie-in service, Ruben Camarena, Misael “Chuy” Garcia
May 20, 2020 -

Lithia Volkswagen of Reno responded

Thank you for the feedback! We are happy to hear about your positive experience at Lithia Volkswagen Of Reno, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lithia Volkswagen Of Reno Team

May 15, 2020

Chuy was patient, worked very hard to give me the best deal on my new car. I was very pleased with the service I received. More

by terrill47
Recommend Dealer
Yes
Employees Worked With
Misael “Chuy” Garcia
May 15, 2020 -

Lithia Volkswagen of Reno responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, The Lithia Volkswagen Of Reno Team

May 15, 2020

These gentlemen got my brother and I out of our old cars into brand new cars. They worked very hard and we appreciate their time and hard work. Thank you! More

by cardwellerica
Recommend Dealer
Yes
Employees Worked With
Bernard Hargrove, Misael “Chuy” Garcia
May 15, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The Lithia Volkswagen Of Reno Team

May 18, 2020 -

Lithia Volkswagen of Reno responded

I would personally like to thank you for such a splendid review. I am elated to hear that Chuy and Bernard took such good care of you! Regards, S. David Wolpe General Manager

May 12, 2020

John St. Clair did a great job getting me in and out of the door. The whole process was smooth and painless. I would recommend Lithia to everyone. More

by jkollar4
Recommend Dealer
Yes
Employees Worked With
Eric Eiler, John StClair II
May 12, 2020 -

Lithia Volkswagen of Reno responded

I want to thank you for taking the time share your positive experience with Lithia Volkwagen of Reno, John, and Eric! We thank you for letting us assist you the purchase of your truck. Regards, S. David Wolpe General Manager

May 12, 2020

The most down to earth people chuy was awesome him and Bernard worked tirelessly to get the job done i will come back when it’s time for next car More

by BlueGrapes
Recommend Dealer
Yes
Employees Worked With
Bernard Hargrove, Misael “Chuy” Garcia
May 13, 2020 -

Lithia Volkswagen of Reno responded

Thank you so very much for taking the time to give us such an outstanding review. Regards, S. David Wolpe General Manager

May 08, 2020

They do a good job at making sure the customer gets the beat deal possible! They are very polite, patient and understanding. They provide the best service in town by far! More

by alex_soccer1998
Recommend Dealer
Yes
Employees Worked With
Guy Horton, Bernard Hargrove
May 11, 2020 -

Lithia Volkswagen of Reno responded

Alex, we truly appreciate your positive feedback! Regards, S. David Wolpe General Manager

May 07, 2020

The new facility is awesome.The staff is both friendly and helpful. My experience was seamless.The precautions taken with regard to Covid were sufficient enough without being overwhelming. I felt protecte More

by Barbie
Recommend Dealer
Yes
Employees Worked With
Richie (I do not know his last name)He was great.
May 08, 2020 -

Lithia Volkswagen of Reno responded

Barbie, Thank you so much for taking the time to complete such a wonderful survey. Lithia Volkswagen of Reno couldn't be more thrilled that we were able to make you feel so comfortable during your purchase experience. Respectfully, S. David Wolpe General Manager

April 23, 2020

Excellent care and attitudes My visits to Reno VW have been exactly perfect since my horrible delivery day experience which came with the check engine light on just 24 hrs. after More

by gabe0374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Briggs
Apr 23, 2020 -

Lithia Volkswagen of Reno responded

Thank you for taking the time to provide us with such a wonderful review. I will make sure we do work on the "friendliness" portion as I noticed that was 4 stars. Your input only helps us to grow even more. S. David Wolpe General Manager

April 23, 2020

I’ve done business with these guys for 30+ years, there’s always problems to take care of but overall they do a very good job. More

by JD
Recommend Dealer
Yes
Employees Worked With
Guy, I always say hi to him, Carlos Dominguez, Evan Doyle
Apr 23, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to supply us with your experience at Lithia Volkswagen of Reno. I appreciate your 30 years of dedication to us and Volkswagen. S. David Wolpe General Manager

April 23, 2020

Richie is awesome as always! Helped us the first time for the intake and now plan to come back regularly for my vehicle with Richie More

by justinakirsten13
Recommend Dealer
Yes
Employees Worked With
Richie
Apr 23, 2020 -

Lithia Volkswagen of Reno responded

It makes me extremely happy to hear you had such a wonderful experience with Richie! I would like to thank you for taking the time out of your day to provide us your very pleasing review. We look forward to seeing you in the future. S. David Wolpe General Manager

...
33
...