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Lithia Volkswagen of Reno

Reno, NV

4.7
582 Reviews
Why Buy Here? Our Sparks and Carson City customers are loyal to Lithia Volkswagen of Reno for a number of reasons: our extensive inventory of new and quality pre-owned vehicles, our hardworking finance department, and our onsite service center.
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1050 E Plumb Ln

Reno, NV

89502

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Showing 582 reviews

May 29, 2020

Guy Horton was very pleasant to work with and got back to me right away regarding a possible purchase and service on my car. Excellent customer service skills. More

by ptsublett
Recommend Dealer
Yes
Employees Worked With
Guy Horton, Amy Briggs
May 29, 2020 -

Lithia Volkswagen of Reno responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Lithia Volkswagen Of Reno Team

May 28, 2020

Great service. Covered everything I needed plus recall item. Very helpful and explained each item clearly and identified all costs Would recommend service to others. More

by stevenedwardcadh
Recommend Dealer
Yes
Employees Worked With
Amy Briggs
May 29, 2020 -

Lithia Volkswagen of Reno responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lithia Volkswagen Of Reno Team

May 24, 2020

Excellent experience Great experience, excellent service provided by Guy Horton. The service provided was also excellent. I will definitely recommend the dealership to my More

by K-35Bonanza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Horton, Corey Wild
May 24, 2020 -

Lithia Volkswagen of Reno responded

Thank so much for taking the time to place such a positive review. We couldn't be more pleased that you had such a pleasant experience with Guy Horton. Regards, S. David Wolpe General Manager

May 23, 2020

I LOVE this dealership. I always gwt the best service, customer relations, they are fun to talk to and don't make me feel pressured at all. I've purchased 4 cars in the last 3 years, and have never had a More

by Sheli Wobbe
Recommend Dealer
Yes
Employees Worked With
Eric Eiler, Carlos Dominguez, Guy Horton, Nabil Shamon
May 24, 2020 -

Lithia Volkswagen of Reno responded

Sheli, We truly "love" you too! Thank you for such an amazing review. Lithia Volkswagen of Reno and I appreciate your continued support and patronage. Respectfully, S. David Wolpe General Manager

May 22, 2020

Chuey and his team are polite, knowledgeable, simply amazing. They provided such a great car buying experience and without a doubt I will recommend Lithia Volkswagen. More

by SaulZ
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, S. David Wolpe, Nabil Shamon, Jeffery Labranch, Misael “Chuy” Garcia
May 22, 2020 -

Lithia Volkswagen of Reno responded

Thank you for taking the time to express your experience at Lithia Volkswagen of Reno. I couldn't be more pleased that we were able to assist you with the purchase of your 2019 Volkswagen Arteon! Regards, S. David Wolpe General Manager

May 22, 2020

Chuy,Nabil, David and Reuben gave me a car buying experience that compares to no one in town. I came in inquiring about another vehicle that wasn't going to fit my needs. Chuy recommended the Arteon More

by JG
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, S. David Wolpe, Nabil Shamon, Misael “Chuy” Garcia
May 22, 2020 -

Lithia Volkswagen of Reno responded

Thank you for taking the time to express your experience at Lithia Volkswagen of Reno. I couldn't be more pleased that we were able to assist you with the purchase of your 2019 Volkswagen Arteon! Regards, S. David Wolpe General Manager

May 22, 2020

Arrived a little early for my 20K mile appointment and they took me right away. Service took less than 2 hours. Everything fine (but I do miss the complimentary wash). More

by Terasaki
Recommend Dealer
Yes
Employees Worked With
Amy Briggs
May 22, 2020 -

Lithia Volkswagen of Reno responded

Thank you for taking the time to supply use with such a wonderful review for Amy. We apologize for the inability, at this time, for having to eliminate the complementary wash. Due to the current climate we are still slim on staff. We will be bringing the car wash hopefully by June. Respectfully, S. David Wolpe General Manager

May 20, 2020

Chuy He was fun & outgoing. Very help full. Would be Chuy He was fun & outgoing. Very help full. Would be back for my husband. Thanks for the hard work to meet my demands thank you More

by Christinemcallister 69
Recommend Dealer
Yes
Employees Worked With
Eric Eiler, Bernard Hargrove, S. David Wolpe, Nabil Shamon, Misael “Chuy” Garcia
May 20, 2020 -

Lithia Volkswagen of Reno responded

We thank you greatly for taking the time to supply us with such a wonderful review about Chuy and Lithia Volkswagen of Reno. We all look forward to assisting your husband! Respectfully, S. David Wolpe General Manager

May 18, 2020

I have now bought two cars with Lithia VW and have always had the best service. Nabil was so understandable of my situation but helped me into a new car. Amy in the service department has always helped me by More

by jnfaircloth79
Recommend Dealer
Yes
Employees Worked With
Nabil Shamon, Amy Briggs, Evan Doyle
May 18, 2020 -

Lithia Volkswagen of Reno responded

I would like to thank you for taking the time to write such an amazing review. I couldn’t be more pleased with the experience you had with Nabil, Amy, and Evan. Highest Regards, S. David Wolpe General Manager

May 18, 2020

I been to many dealerships and it’s usually the same thing everywhere but I was pleasantly surprised dealing with Nabil Shamon. He was very helpful and explained everything to me. The whole staff was fr More

by s_fara
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, Nabil Shamon
May 18, 2020 -

Lithia Volkswagen of Reno responded

Thank you for taking the time to supply us with such an amazing review. I am so pleased that you had such a pleasant experience with Nabil and Ruben! We appreciate your patronage! Respectfully, S. David Wolpe General Manager

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