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Lithia Volkswagen of Reno

Reno, NV

4.8
579 Reviews
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1050 E Plumb Ln

Reno, NV

89502

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Showing 579 reviews

May 23, 2020

I LOVE this dealership. I always gwt the best service, customer relations, they are fun to talk to and don't make me feel pressured at all. I've purchased 4 cars in the last 3 years, and have never had a More

by Sheli Wobbe
Recommend Dealer
Yes
Employees Worked With
Guy Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eiler, Carlos Dominguez, Nabil Shamon
May 24, 2020 -

Lithia Volkswagen of Reno responded

Sheli, We truly "love" you too! Thank you for such an amazing review. Lithia Volkswagen of Reno and I appreciate your continued support and patronage. Respectfully, S. David Wolpe General Manager

May 22, 2020

Chuey and his team are polite, knowledgeable, simply amazing. They provided such a great car buying experience and without a doubt I will recommend Lithia Volkswagen. More

by SaulZ
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, S. David Wolpe, Nabil Shamon, Jeffery Labranch, Misael “Chuy” Garcia
May 22, 2020 -

Lithia Volkswagen of Reno responded

Thank you for taking the time to express your experience at Lithia Volkswagen of Reno. I couldn't be more pleased that we were able to assist you with the purchase of your 2019 Volkswagen Arteon! Regards, S. David Wolpe General Manager

May 22, 2020

Chuy,Nabil, David and Reuben gave me a car buying experience that compares to no one in town. I came in inquiring about another vehicle that wasn't going to fit my needs. Chuy recommended the Arteon More

by JG
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, S. David Wolpe, Nabil Shamon, Misael “Chuy” Garcia
May 22, 2020 -

Lithia Volkswagen of Reno responded

Thank you for taking the time to express your experience at Lithia Volkswagen of Reno. I couldn't be more pleased that we were able to assist you with the purchase of your 2019 Volkswagen Arteon! Regards, S. David Wolpe General Manager

May 22, 2020

Arrived a little early for my 20K mile appointment and they took me right away. Service took less than 2 hours. Everything fine (but I do miss the complimentary wash). More

by Terasaki
Recommend Dealer
Yes
Employees Worked With
Amy Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Lithia Volkswagen of Reno responded

Thank you for taking the time to supply use with such a wonderful review for Amy. We apologize for the inability, at this time, for having to eliminate the complementary wash. Due to the current climate we are still slim on staff. We will be bringing the car wash hopefully by June. Respectfully, S. David Wolpe General Manager

May 20, 2020

Chuy He was fun & outgoing. Very help full. Would be Chuy He was fun & outgoing. Very help full. Would be back for my husband. Thanks for the hard work to meet my demands thank you More

by Christinemcallister 69
Recommend Dealer
Yes
Employees Worked With
Eric Eiler, Bernard Hargrove, S. David Wolpe, Nabil Shamon, Misael “Chuy” Garcia
May 20, 2020 -

Lithia Volkswagen of Reno responded

We thank you greatly for taking the time to supply us with such a wonderful review about Chuy and Lithia Volkswagen of Reno. We all look forward to assisting your husband! Respectfully, S. David Wolpe General Manager

May 18, 2020

I have now bought two cars with Lithia VW and have always had the best service. Nabil was so understandable of my situation but helped me into a new car. Amy in the service department has always helped me by More

by jnfaircloth79
Recommend Dealer
Yes
Employees Worked With
Amy Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Shamon
May 18, 2020 -

Lithia Volkswagen of Reno responded

I would like to thank you for taking the time to write such an amazing review. I couldn’t be more pleased with the experience you had with Nabil, Amy, and Evan. Highest Regards, S. David Wolpe General Manager

May 18, 2020

I been to many dealerships and it’s usually the same thing everywhere but I was pleasantly surprised dealing with Nabil Shamon. He was very helpful and explained everything to me. The whole staff was fr More

by s_fara
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, Nabil Shamon
May 18, 2020 -

Lithia Volkswagen of Reno responded

Thank you for taking the time to supply us with such an amazing review. I am so pleased that you had such a pleasant experience with Nabil and Ruben! We appreciate your patronage! Respectfully, S. David Wolpe General Manager

May 17, 2020

Car number 3!!! I have never even bothered to look at a VW! We have purchased two vehicles from Chuy previously and he always took great care of us. This time despite my hesitation, he encouraged me to t More

by Olpupsranch
Recommend Dealer
Yes
Employees Worked With
Richie-in service, Ruben Camarena, Misael “Chuy” Garcia
May 20, 2020 -

Lithia Volkswagen of Reno responded

Thank you for the feedback! We are happy to hear about your positive experience at Lithia Volkswagen Of Reno, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lithia Volkswagen Of Reno Team

May 15, 2020

Chuy was patient, worked very hard to give me the best deal on my new car. I was very pleased with the service I received. More

by terrill47
Recommend Dealer
Yes
Employees Worked With
Misael “Chuy” Garcia
May 15, 2020 -

Lithia Volkswagen of Reno responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, The Lithia Volkswagen Of Reno Team

May 15, 2020

These gentlemen got my brother and I out of our old cars into brand new cars. They worked very hard and we appreciate their time and hard work. Thank you! More

by cardwellerica
Recommend Dealer
Yes
Employees Worked With
Bernard Hargrove, Misael “Chuy” Garcia
May 15, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The Lithia Volkswagen Of Reno Team

May 18, 2020 -

Lithia Volkswagen of Reno responded

I would personally like to thank you for such a splendid review. I am elated to hear that Chuy and Bernard took such good care of you! Regards, S. David Wolpe General Manager

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