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Lithia Volkswagen of Reno

Reno, NV

Overview
Reviews
Vehicles
4.7
582 Reviews
Why Buy Here? Our Sparks and Carson City customers are loyal to Lithia Volkswagen of Reno for a number of reasons: our extensive inventory of new and quality pre-owned vehicles, our hardworking finance department, and our onsite service center.
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1050 E Plumb Ln

Reno, NV

89502

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Showing 582 reviews

June 14, 2020

Super helpful and courteous as we test drove and worked out pricing. Darion was knowledgeable and professional when showing us cars and wrapping up our deal. More

by Sbbarragan
Recommend Dealer
Yes
Employees Worked With
Nabil Shamon, Darion Iturriaga
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Jun 16, 2020 -

Lithia Volkswagen of Reno responded

Thank you for the feedback! We are happy to hear about your positive experience at Lithia Volkswagen Of Reno, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lithia Volkswagen Of Reno Team

June 13, 2020

Have been their customer since 2012. I came from Oregon to buy a GTI. They gave me a great deal and treated me incredibly well. More

by danupmorales
Recommend Dealer
Yes
Employees Worked With
Ruben, Bernard Hargrove, Chance Kazen
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Jun 16, 2020 -

Lithia Volkswagen of Reno responded

Thank you for being such a loyal long term customer with Lithia Volkswagen of Reno. I greatly appreciate that you took the time to supply us with such a raving review. If you are ever in need of anything always feel free to reach out to myself or anyone of my managers. Respectfully, S. David Wolpe General Manager

June 13, 2020

Nabil and Jeff were really helpful. They took the time to let us test drive multiple vehicles until we found the right one. Nabil worked his magic to find us a better rate and term that we wanted. He even we More

by DVarela
Recommend Dealer
Yes
Employees Worked With
Nabil Shamon, Jeffery Labranch
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Jun 16, 2020 -

Lithia Volkswagen of Reno responded

Thank you for the feedback! We are happy to hear about your positive experience at Lithia Volkswagen Of Reno, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lithia Volkswagen Of Reno Team

June 12, 2020

I was very pleased with the buying experience. Professional, knowledgeable. friendly staff who truly deliver great customer service! I'm looking forward to enjoying my new car. More

by KM
Recommend Dealer
Yes
Employees Worked With
Eric Eiler, Ruben Camarena, Guy Horton, Chance Kazen
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Jun 13, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to give Lithia Volkswagen of Reno such a wonderful review. We appreciate your patronage. Regards, S. David Wolpe General Manager

June 12, 2020

The team you guys have at Volkswagen are so awesome and welcoming, I really enjoy the great job that is done at this location, best experience ever More

by d.lomas2196
Recommend Dealer
Yes
Employees Worked With
Eric Eiler, Ray Gonzalez, Guy Horton, S. David Wolpe, Matt York, Misael “Chuy” Garcia, Evan Doyle
Report | Print
Jun 13, 2020 -

Lithia Volkswagen of Reno responded

I couldn't be more pleased with your wonderful comments. We at Lithia Volkswagen of Reno thank you for taking the time to supply us with your amazing feedback. Highest Regards, S. David Wolpe General Manager

June 11, 2020

These guys made my first car buying experience a fantastic one. Kept it simple and straight forwards with the the entire time. They kept everything super professional More

by Limmatt
Recommend Dealer
Yes
Employees Worked With
Nabil Shamon, Preston Davidson
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Jun 12, 2020 -

Lithia Volkswagen of Reno responded

I would like to thank you for taking the time to provide such a wonderful review for Preston, Nabil, and Lithia Volkswagen of Reno. We appreciate your patronage! Regards, S. David Wolpe General Manager

June 07, 2020

Very Pleasant. Had some difficulty with the electronic signing of documents with my wife's phone. Also miss the free coffee (Darn Covid-19). Thanks. More

by randyfritz
Recommend Dealer
Yes
Employees Worked With
Eric Eiler, John StClair II
Report | Print
Jun 09, 2020 -

Lithia Volkswagen of Reno responded

Thank you for taking the time to complete such a nice survey. I do apologize for the complexity of the electronic signing and the lack of condiments. I assure you we will bring back the coffee and water as soon as the current climate permits. We appreciate your patronage at Lithia Volkswagen of Reno! Respectfully, S. David Wolpe General Manager

June 03, 2020

John St. Clair and Eric were top notch! Courteous, knowledgeable, fair and responsive. I will recommend them to anyone looking for a vehicle. Thank you! More

by sandovalbusiness1
Recommend Dealer
Yes
Employees Worked With
Eric Eiler, John StClair II
Report | Print
Jun 03, 2020 -

Lithia Volkswagen of Reno responded

Mr. Sandoval, I would like to thank you for taking the time to supply us with such a positive review. We, without doubt, appreciate your patronage. If you ever need assistance in the future please feel free to reach out to one of my Managers or myself. Respectfully, S. David Wolpe General Manager

June 02, 2020

We had a great experience at Lithia Volkswagen. Very friendly and great customer service. The staff was very helpful and knowledgeable. We would recommend them to anyone. More

by ashhiggins
Recommend Dealer
Yes
Employees Worked With
Eric Eiler, Efren Gonzalez, Nabil Shamon
Report | Print
Jun 02, 2020 -

Lithia Volkswagen of Reno responded

I would like to thank you for suppling us your review in reference to your recent purchase experience at Lithia Volkswagen of Reno. I did notice that you were only able to give a 4 Star rating for our Finance Department. If you don't mind I would like to know what didn't go smoothly so I may fix the issue. We value you as a client and if something isn't up to par we would like to fix the process. Highest regards, S. David Wolpe General Manager

Jun 03, 2020 -

ashhiggins responded

I was actually encouraged to do the survey before I even met the financial department representative. Had I waited until after I would have given him 5 stars. He was very helpful and friendly.

Jun 03, 2020 -

Lithia Volkswagen of Reno responded

Thank so much for responding! I am elated there were no issues. If you ever need anything always feel free to reach out to any of my manager or myself. Regards, S. David Wolpe General Manager

June 01, 2020

We are extremely happy that we shopped at Lithia Volkswagen in Reno. The staff was friendly, knowledgeable and helpful. I would recommend them to everyone. More

by annab
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, Nabil Shamon, John StClair II
Report | Print
Jun 02, 2020 -

Lithia Volkswagen of Reno responded

I would like to thank you for such a wonderful review. Thank you for taking the time to express your experience with Lithia Volkswagen of Reno. Regards, S. David Wolpe General Manager

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