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Lithia Volkswagen of Reno

Reno, NV

4.7
582 Reviews
Why Buy Here? Our Sparks and Carson City customers are loyal to Lithia Volkswagen of Reno for a number of reasons: our extensive inventory of new and quality pre-owned vehicles, our hardworking finance department, and our onsite service center.
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1050 E Plumb Ln

Reno, NV

89502

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Showing 582 reviews

July 04, 2020

Easiest transaction I have ever been a part of. I would do do business with John all over again. Thanks for making my first time buying a car an awesome experience!! More

by dnjeason
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, John StClair II, Amy Briggs
Jul 08, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lithia Volkswagen Of Reno Team

July 03, 2020

We keep on coming back because every person here is amazing! Bernard also helped with immensely with everything and gets 5 stars!! We cannot thank you enough!!! More

by cholcomb
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, Guy Horton, Nabil Shamon
Jul 08, 2020 -

Lithia Volkswagen of Reno responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Lithia Volkswagen Of Reno Team

July 02, 2020

Being from Southern OR, I've always been familiar with Lithia's positive reputation. So when I found a Lithia dealership down here in Reno, I expected great service and they did not disappoint!! Preston h More

by gretchen
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, Preston Davidson
Jul 08, 2020 -

Lithia Volkswagen of Reno responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Lithia Volkswagen Of Reno was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Lithia Volkswagen Of Reno Team

June 30, 2020

We had an amazing time working with Nabil! He made us feel very well taken care of. We plan on coming back to him for all future car needs. More

by Shelby lee
Recommend Dealer
Yes
Employees Worked With
Eric Eiler, Guy Horton, Nabil Shamon
Jun 30, 2020 -

Lithia Volkswagen of Reno responded

Shelby, Thank you so much for providing us with the wonderful feedback about Nabil. I couldn't be more pleased that you had such an amazing experience. If you ever need anything please feel free to reach out to Nabil or myself. Regards, S. David Wolpe General Manager

June 30, 2020

Preston, Nabil and David all went above and beyond to get me this deal. I’m now driving my third Lithia VW Jetta! Thank you!!!!! More

by teresaowen63
Recommend Dealer
Yes
Employees Worked With
Eric Eiler, S. David Wolpe, Nabil Shamon, Preston Davidson
Jun 30, 2020 -

Lithia Volkswagen of Reno responded

Teresa, I want to thank you for being so patient with us. Thank you for being such a loyal customer to Volkswagen and Lithia Volkswagen of Reno. If you ever need anything please feel free to reach out to me. Regards, S. David Wolpe General Manager

June 28, 2020

Richie Masangcay was professional, courteous and so informative about the repairs to our car. He followed up promptly. Definitely would recommend this service department at this dealership. More

by L. Medal
Recommend Dealer
Yes
Employees Worked With
Richie Masangcay
Jul 01, 2020 -

Lithia Volkswagen of Reno responded

Thank you for taking the time to write this review. We are pleased to hear that Richie was able to provide an efficient and overall positive experience. Sincerely, The Lithia Volkswagen Of Reno Team

June 28, 2020

We came in today to look at SUV’s today, John was wonderful and very patient with us and all our questions, wants and picking of so many to look at. They we very warm and help work out details so tha More

by Jro3113
Recommend Dealer
Yes
Employees Worked With
Nabil Shamon, John StClair II
Jul 01, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear John and our team were helpful during your visit and that you love your new SUV. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Lithia Volkswagen Of Reno Team

June 27, 2020

Very helpfull, pacient, do whatever it takes to please clients great customer service would definitely come back! They’re the best. Pleasure doing business with them. !!!!! More

by Jonathanreyes6619
Recommend Dealer
Yes
Employees Worked With
Eric Eiler, Efren Gonzalez, Nabil Shamon
Jun 30, 2020 -

Lithia Volkswagen of Reno responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Lithia Volkswagen Of Reno Team

June 27, 2020

Darion was amazing! So kind and helpful. Ruben and Nabil were also very kind! Everyone I encountered had a great attitude and was willing to help. More

by laurenjenay
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, Nabil Shamon, Darion Iturriaga
Jun 30, 2020 -

Lithia Volkswagen of Reno responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Lithia Volkswagen Of Reno Team

June 27, 2020

It’s a great place, great service. We came from California, they gave us a good service We recommend this place, not too far from Sacramento. Thank you guys for your hard work and God bless you. More

by katyceban
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, Guy Horton, Nabil Shamon
Jun 30, 2020 -

Lithia Volkswagen of Reno responded

We cannot thank you enough for your wonderful review of Lithia Volkswagen Of Reno and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lithia Volkswagen Of Reno Team

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