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Lithia Volkswagen of Reno

Reno, NV

4.8
579 Reviews
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1050 E Plumb Ln

Reno, NV

89502

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Showing 579 reviews

July 18, 2020

By far the best car dealership to do business with within a 1000 mile radius. It could be further, but I only dealt with dealerships within 1000 miles of this one. Chance and Guy also did a great job! More

by Unkownuser5415
Recommend Dealer
Yes
Employees Worked With
Guy Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Shamon, Chance Kazen
Jul 22, 2020 -

Lithia Volkswagen of Reno responded

Thank you for the feedback! We are happy to hear about your positive experience at Lithia Volkswagen Of Reno, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lithia Volkswagen Of Reno Team

July 15, 2020

We were especially pleased to be able to come in right away for. an oil change without having to make an appointment. The work was done efficiently. More

by Magdalenabattig
Recommend Dealer
Yes
Employees Worked With
Carlos Dominguez
Jul 16, 2020 -

Lithia Volkswagen of Reno responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Lithia Volkswagen Of Reno team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, The Lithia Volkswagen Of Reno Team

July 14, 2020

My husband and I haven’t bought a car in many years, so we were nervous. Nabil, Jeff, and Ruben we so helpful, honest, and did not pressure us one bit. We will definitely be coming back and sending our fr More

by GarridoFam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, Nabil Shamon, Jeffery Labranch
Jul 16, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Lithia Volkswagen Of Reno Team

July 13, 2020

Everyone is so nice and helpful. Worked out an amazing deal for being a first time buyer. Love the environment and the amount of advice I received. Felt like part of the family! More

by saryvelaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Wild
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eiler, Ray Gonzalez, Ruben Camarena, Carlos Dominguez, S. David Wolpe, Nabil Shamon
Jul 16, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to share your kind words about your experience at Lithia Volkswagen Of Reno! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, The Lithia Volkswagen Of Reno Team

July 13, 2020

I would recommend buying from them again. Fast and easy. Our Sales rep John was fabulous. We went close to closing. It was like that didn’t even bother anyone More

by fozzyfive
Recommend Dealer
Yes
Employees Worked With
Nabil Shamon
Jul 16, 2020 -

Lithia Volkswagen of Reno responded

Thank you for the feedback! We are happy to hear about your positive experience at Lithia Volkswagen Of Reno, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Lithia Volkswagen Of Reno Team

July 07, 2020

Very courteous, made my purchase effortless. Explained everything very well, including financing options. 10/10 would buy another Volkswagen in the future, very happy with my purchase and customer service More

by rubendiaz
Recommend Dealer
Yes
Employees Worked With
Eric Eiler, Nabil Shamon, John StClair II
Jul 09, 2020 -

Lithia Volkswagen of Reno responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Lithia Volkswagen Of Reno Team

July 07, 2020

Awesome experience! Friendly knowledgeable sales team. Made the price and payment that I wanted happen. Finance thru VW credit was easy and I love my new Tiguan! More

by VH
Recommend Dealer
Yes
Employees Worked With
Guy Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eiler, Efren Gonzalez, Nabil Shamon
Jul 09, 2020 -

Lithia Volkswagen of Reno responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Lithia Volkswagen Of Reno Team

July 04, 2020

Easiest transaction I have ever been a part of. I would do do business with John all over again. Thanks for making my first time buying a car an awesome experience!! More

by dnjeason
Recommend Dealer
Yes
Employees Worked With
Amy Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Camarena, John StClair II
Jul 08, 2020 -

Lithia Volkswagen of Reno responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lithia Volkswagen Of Reno Team

July 03, 2020

We keep on coming back because every person here is amazing! Bernard also helped with immensely with everything and gets 5 stars!! We cannot thank you enough!!! More

by cholcomb
Recommend Dealer
Yes
Employees Worked With
Guy Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Camarena, Nabil Shamon
Jul 08, 2020 -

Lithia Volkswagen of Reno responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Lithia Volkswagen Of Reno Team

July 02, 2020

Being from Southern OR, I've always been familiar with Lithia's positive reputation. So when I found a Lithia dealership down here in Reno, I expected great service and they did not disappoint!! Preston h More

by gretchen
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Camarena
Jul 08, 2020 -

Lithia Volkswagen of Reno responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Lithia Volkswagen Of Reno was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, The Lithia Volkswagen Of Reno Team

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