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Lithia Volkswagen of Reno
Reno, NV
579 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 579 reviews
September 15, 2020
The oil and filter change was done fast(it was only like 40 minutes and I was texted that my car oil / filter change was done) and with the oil level right in correct dip stick or oil checking range, and th 40 minutes and I was texted that my car oil / filter change was done) and with the oil level right in correct dip stick or oil checking range, and the technician cleared my TPMS light after adding air to my rear tires. However, I took my car in with a wArning code”fault with vehicle lights “and I was hoping tech or service writer would call me with cost to fix this issue(both air dam area , driving lights will not turn on presently); but this light fault / no driving lights issue was completely overlooked. C . Scranton a 2015 Golfsportwagen enthusiast!! More
by CScranton
Employees Worked With
September 13, 2020
Very nice and respectful group of people. Treated us with kindness and understanding and was able to work with us well. Very personable and kind. kindness and understanding and was able to work with us well. Very personable and kind. More
by K.L.
Employees Worked With
Ruben Camarena, Efren Gonzalez, Nabil Shamon
September 13, 2020
Great people to work with and great cars. Sales agents seem to have your genuine interest in mind and are not pushy or make you feel uncomfortable in any way. 10/10 Guy is amazing! Try to be in communic seem to have your genuine interest in mind and are not pushy or make you feel uncomfortable in any way. 10/10 Guy is amazing! Try to be in communication with him even before you start the transaction. He will do his best to help you and is such a genuine/funny guy! More
by harlandec
September 12, 2020
Awesome service like always! Thank you for always making my experience with Volkswagen wonderful. I really appreciate it. Wipo definitely recommend it to friends and family! my experience with Volkswagen wonderful. I really appreciate it. Wipo definitely recommend it to friends and family! More
by Pjatienza
Employees Worked With
Efren Gonzalez, Bernard Hargrove, Nabil Shamon, Matt Ellison
September 12, 2020
The lady was helpful and friendly. She showed me how to reset the tire alarm and they provided a complimentary shuttle to take me home. Maintenance did a great job as well. Staff was well informed. reset the tire alarm and they provided a complimentary shuttle to take me home. Maintenance did a great job as well. Staff was well informed. More
by Laurence
Employees Worked With
September 07, 2020
Dealership is clean with a lot of natural light. The guys I dealt with were friendly professionals who made the experience pleasant. Overall, maybe the best car buying experience I've ever had. I dealt with were friendly professionals who made the experience pleasant. Overall, maybe the best car buying experience I've ever had. More
by gmuledryver
Employees Worked With
Chance Kazen, Matt Ellison
August 31, 2020
Amazing! Such nice people! They worked with me and my boyfriend to help us into a new car despite all the challenges we have and we ended up in a used 2019! Could not be happier with my experience! boyfriend to help us into a new car despite all the challenges we have and we ended up in a used 2019! Could not be happier with my experience! More
by Hannahm4u
Employees Worked With
Ruben Camarena, Nabil Shamon, Ryan Howard
August 29, 2020
Have gone the extra mile with my Atlas! Can’t thank Lithia VW and Carlos for making sure my cars repairs were done correctly and excellent communication! Lithia VW and Carlos for making sure my cars repairs were done correctly and excellent communication! More
by powder9
August 29, 2020
Chance was a great dealer. He answered all of our questions and made us feel very relaxed with the whole car buying process. Would highly recommend! questions and made us feel very relaxed with the whole car buying process. Would highly recommend! More
by Crl90
Employees Worked With
Nabil Shamon, Chance Kazen
