Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Volkswagen of Reno
Reno, NV
580 Reviews
Why Buy Here?
Our Sparks and Carson City customers are loyal to Lithia Volkswagen of Reno for a number of reasons: our extensive inventory of new and quality pre-owned vehicles, our hardworking finance department, and our onsite service center.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 580 reviews
September 30, 2020
Friendly service and able to walk in for an oil change. Nice new dealership and waiting area. Thanks for the service follow up email. They strive for customer satisfaction. Nice new dealership and waiting area. Thanks for the service follow up email. They strive for customer satisfaction. More
by Sparksstingers
Employees Worked With
Carlos Dominguez, Amy Briggs
September 30, 2020
This dealership is absolutely beautiful. Every time I come to get my Tiguan serviced, I am always treated with the upmost respect. Carlos it the definition of customer service. come to get my Tiguan serviced, I am always treated with the upmost respect. Carlos it the definition of customer service. More
by Pdavid22
Employees Worked With
Carlos Dominguez
September 28, 2020
Outstanding customer service! Everything was quick, prompt and professional. Matt and John really know what they are doing! I couldn’t have asked for a better car buying experience! I would recommend L prompt and professional. Matt and John really know what they are doing! I couldn’t have asked for a better car buying experience! I would recommend Lithia Volkswagon to anyone looking for a new car, the service is unmatched! More
by Jennihudson23
Employees Worked With
John StClair II, Matt Ellison
September 27, 2020
All the staff at Lithia Volkswagen was amazing. Made things easy and painless. So happy with the way we were treated and love our new ride. things easy and painless. So happy with the way we were treated and love our new ride. More
by Danielle
Employees Worked With
Ruben Camarena, Efren Gonzalez, Nabil Shamon
September 27, 2020
Quick and easy. We were there for 30 minutes. Service wonderful. Will continue to go back for cars and service. Thanks for a second great car. wonderful. Will continue to go back for cars and service. Thanks for a second great car. More
by kwisnoski
Employees Worked With
Ruben Camarena, Efren Gonzalez, Matt Ellison
September 23, 2020
I had a great experience at Volkswagen of Reno. Preston, Bernard and Ruben were absolutely amazing and went above and beyond to make this experience easy and fast. I highly recommend them! Thanks VW of Reno Bernard and Ruben were absolutely amazing and went above and beyond to make this experience easy and fast. I highly recommend them! Thanks VW of Reno! More
by Tamara B
Employees Worked With
Ruben Camarena, Bernard Hargrove, Preston Davidson
September 21, 2020
Nice long distance transaction. Came from California! Everyone treated us great and followed through. 1:00 Appointment, test drive, paperwork and down the road 2:00 Everyone treated us great and followed through. 1:00 Appointment, test drive, paperwork and down the road 2:00 More
by greatdividehvac
Employees Worked With
Efren Gonzalez, Nabil Shamon, Jeffery Labranch, Matt Ellison
September 20, 2020
Guy and Ryan taught me so much about this car and, although I was worried about the whole car buying process, it turned out to be a great thing because of them. although I was worried about the whole car buying process, it turned out to be a great thing because of them. More
by playwise
Employees Worked With
Ruben Camarena, Guy Horton, Nabil Shamon, Ryan Howard
September 20, 2020
This dealership and it's employees are God sent! Love these people! Just can't RAVE enough about them! Absolutely great. Just such a great experience! these people! Just can't RAVE enough about them! Absolutely great. Just such a great experience! More
by summers21373
Employees Worked With
Guy Horton, S. David Wolpe, Matt York, Nabil Shamon, Amy Briggs, Matt Ellison, Bryttani Estep
September 19, 2020
Had a great experiance brittanie and efren were amazing gave me great service i strongly recomend this place i also got to meat matt the finance person he was also lots of help gave me great service i strongly recomend this place i also got to meat matt the finance person he was also lots of help More
by adrgonzalez84
Employees Worked With
Ruben Camarena, Efren Gonzalez, Matt Ellison, Bryttani Estep
