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Lithia Volkswagen of Reno

Reno, NV

Overview
Reviews
Vehicles
4.8
580 Reviews
Why Buy Here? Our Sparks and Carson City customers are loyal to Lithia Volkswagen of Reno for a number of reasons: our extensive inventory of new and quality pre-owned vehicles, our hardworking finance department, and our onsite service center.
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1050 E Plumb Ln

Reno, NV

89502

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Showing 580 reviews

January 12, 2022

Outstanding customer service. So easy I would do it all over again. So honest and professional. Thank you Becca , Bryttani, Ruben and Bernard. More

by Jeffgoodale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, Bernard Hargrove, Bryttani Estep, Rebecca DelPorto
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Jan 13, 2022 -

Lithia Volkswagen of Reno responded

Hi Jeff, Your satisfaction is very important to us, so we are pleased that our team was honest, professional, and provided you with outstanding customer service. Thank you for choosing Lithia Volkswagen of Reno and we look forward to your next visit.

January 11, 2022

It was a great and smooth transaction. They delivered my car in to my house! They are nice and awesome! More

by maumae12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Labranch, Michael Ransohoff
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Jan 12, 2022 -

Lithia Volkswagen of Reno responded

Hi there, Your satisfaction means everything to us, so we are thrilled that our team was awesome and provided you with a smooth transaction. Enjoy your purchase and thank you for choosing Lithia Volkswagen of Reno. Know that we are always here for you.

January 09, 2022

Best car buying experience imaginable! Flew in to buy from Oregon to buy from Lithia VW and would do again in a heartbeat. Super helpful, concerned, and courteous communications across the board. Ruben More

by crinnionus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, Bernard Hargrove, Rebecca DelPorto
Report | Print
Jan 09, 2022 -

Lithia Volkswagen of Reno responded

Hello, We are thrilled that our Sales Department could make your journey worthwhile and we hope that you enjoy your purchase. Thank you for choosing Lithia Volkswagen of Reno and please let us know if we can be of any further assistance.

January 07, 2022

Always so easy to work with. This is my third Volkswagon from Lithia. Sales staff are very educated on the vehicles they sell and easy to work with. More

by Jenconnors76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Hargrove, Bryttani Estep
Report | Print
Jan 07, 2022 -

Lithia Volkswagen of Reno responded

We are so pleased that our exceptional care has earned your trust and business throughout the years with us at Lithia Volkswagen of Reno. Thank you for sharing such excellent feedback about our team. We look forward to welcoming you back next time. S. David Wolpe General Manager swolpe@lithia.com

January 07, 2022

Wonderful and friendly and fast. They really worked hard on getting us where we wanted to be with a payment. More

by Aprilkilbourne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Hargrove, Preston Davidson, Rebecca DelPorto
Report | Print
Jan 07, 2022 -

Lithia Volkswagen of Reno responded

Hello, thank you for your kind words. We are happy we could help. We look forward to serving you again in the future here at Lithia Volkswagen of Reno.

January 06, 2022

I did not meet Bernard but the Team worked very hard and I so appreciate them More

by nscrldy20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Camarena, Bernard Hargrove, Rebecca DelPorto, Michael Ransohoff
Report | Print
Jan 06, 2022 -

Lithia Volkswagen of Reno responded

Thank you for your positive feedback! Lithia Volkswagen of Reno looks forward to assisting you in the future with any of your auto-related needs!

January 06, 2022

Mike was great to work with! I highly recommend him and would definitely work with him again More

by TS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ransohoff
Report | Print
Jan 07, 2022 -

Lithia Volkswagen of Reno responded

Hi, We are glad to learn our team at Lithia Volkswagen of Reno made such a positive impression on you. We appreciate your kind recommendations, and we look forward to working with you again.

September 07, 2021

I do NOT recommend buying a used car from any Lithia dealership especially Volkswagen of Reno. They are FRAUDULENT. They pass previously crashed cars off as NO ACCIDENT Don't trust a carfax or Lithia. More

by Got screwed by Lithia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melinda Alicea, S. David Wolpe
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May 28, 2021

HIGHLY RECOMMENDED!! So helpful! Brooks was amazing! Kept me informed with process. My credit wasn’t the best & they took great care of me & my husband. Other places have been very rude but VW Lithia of Reno More

by Shawna Sturkey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooks Garcia, Ruben Camarena, Bernard Hargrove, S. David Wolpe, Nabil Shamon, Jeffery Labranch
Report | Print
May 30, 2021 -

Lithia Volkswagen of Reno responded

Shawna, when you're here, you're part of the family! Thank you for allowing us the opportunity here at Lithia Volkswagen of Reno to treat you as nothing less. Let us know how else we can exceed your expectations, and congratulations again on your wonderful new Jetta.

May 13, 2021

Lithia VW in Reno is Best Auto Dealer in Washoe County. I have purchased three vehicles since 2014. Always treated like family. Outstanding Excellence Professional More

by sweetferiend
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brook, he went the extra mile for me. Want to let him know he is Outstanding!, Ruben Camarena, Carlos Dominguez, S. David Wolpe, Amy Briggs, Evan Doyle, Matt Ellison, Bryttani Estep, Heather Leffler
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May 13, 2021 -

sweetferiend responded

Thank you!

May 14, 2021 -

Lithia Volkswagen of Reno responded

Thank you for the kind review! We love knowing that you have purchased three vehicles from us and have always received great service. Thank you for choosing Lithia Volkswagen of Reno!

May 16, 2021 -

sweetferiend responded

Nothing but the truth!

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