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Lithia Volkswagen of Reno

Reno, NV

4.8
579 Reviews
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1050 E Plumb Ln

Reno, NV

89502

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Showing 579 reviews

September 20, 2022

Guy and Preston were both very helpful and made the entire process simple and quick More

by david.stanley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ellison
Sep 21, 2022 -

Lithia Volkswagen of Reno responded

Hello, David. We are happy to know your experience with our team was helpful, simple, and quick. Lithia Volkswagen of Reno looks forward to helping you with any of your future needs.

September 10, 2022

We were treated well and provided answers to all of our questions and concerns. We would buy from this company again. More

by LOUIEVC5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ellison
Sep 12, 2022 -

Lithia Volkswagen of Reno responded

Hello. Thank you for your feedback. Our Sales Team is happy to know that we were able to answer questions and meet your needs efficiently. Do not hesitate to let us at Lithia Volkswagen of Reno know if you need anything else. Enjoy your day.

September 10, 2022

Alyssa was fantastic! She was knowledgeable and answered all my questions. I would happily do business with her again! More

by Sambarker55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John StClair II, Matt Ellison
Sep 12, 2022 -

Lithia Volkswagen of Reno responded

Hello. Our goal is to ensure our customers are well-informed. We thank you for recognizing our knowledgeable team and providing positive feedback. Let us know if there's anything we can do to assist you further at Lithia Volkswagen of Reno. Have a fantastic day!

September 05, 2022

This was the most easiest experience buying a car. I highly recommend Lithia if Reno. The staff was great and not pushy . I will definitely be back . John my salesman was awesome ! The whole team wa More

by sheenabonaldi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, John StClair II, Matt Ellison
Sep 06, 2022 -

Lithia Volkswagen of Reno responded

Thank you for your high star rating. We're happy to see that your experience with our team here at Lithia Volkswagen of Reno was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon.

September 01, 2022

I had a very nice experience with zero pressure. They went the extra mile and then some after they found out I was a veteran. Simple process and done. More

by Baronw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryttani Estep
Sep 03, 2022 -

Lithia Volkswagen of Reno responded

Lithia Volkswagen of Reno is so pleased to have provided you with a stress-free visit, Baronw. We very much appreciate your adding this positive rating of Lithia Volkswagen of Reno here on DealerRater. We are here and ready to help with any of your future vehicle needs.

August 30, 2022

Great dealership friendly and professional. Very knowledgeable about the vehicles. Alissa was great! Nibil was amazing also. More

by Stacy Benson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Shamon
Aug 31, 2022 -

Lithia Volkswagen of Reno responded

Hello Stacy, we are so glad you had a very knowledgeable interaction with our staff. Thank you for leaving such a kind review of Lithia Volkswagen of Reno.

August 27, 2022

i had an amazing experience, first time buyer and i will definitely be coming back. More

by diaz.brianna11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Shamon, Bryttani Estep
Aug 30, 2022 -

Lithia Volkswagen of Reno responded

Thank you for the wonderful review! Lithia Volkswagen of Reno is happy to have been part of this experience with you! Have a wonderful day!

August 27, 2022

I had an amazing experience, they got what we were looking for in our price range, and very friendly and helpful! Definitely will be coming back and recommend people to come here More

by Diaz Julissia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Shamon, Bryttani Estep
Aug 30, 2022 -

Lithia Volkswagen of Reno responded

Diaz, thank you for taking the time to recognize Lithia Volkswagen of Reno, and recommend us. We hope that you're loving your new vehicle. If you have any auto-related needs in the future, please know we are here and ready to help.

August 18, 2022

Personable and really lovely to speak to. Enjoyed our experience and would come back in the future to purchase again. More

by madisoncarsan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John StClair II
Aug 18, 2022 -

Lithia Volkswagen of Reno responded

Congratulations on your purchase. Our Sales Team strives to provide all of our customers with a five-star experience. Come back and see us at Lithia Volkswagen of Reno in the future.

August 03, 2022

Called the night before driving 3. 5 hrs to verify the car I wanted was there. I was assured it was. Upon arrival at the dealership, we were informed that the vehicle that was there las More

by u2ssuck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John StClair II
Aug 03, 2022 -

Lithia Volkswagen of Reno responded

Hello, I would like to learn more about the level of communication you received from our Sales Team. Please feel welcome to contact me directly to discuss this further. I sincerely appreciate your time. Best regards, S. David Wolpe General Manager swolpe@lithia.com

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